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Viva Chrysler Dodge Jeep

(502 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–1:00pm
Sunday Closed Closed
New (888) 614-2282 (888) 614-2282
Used (866) 415-4527 (866) 415-4527
Service (866) 852-1405 (866) 852-1405

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since June 2024.
At Viva Dodge Chrysler Jeep we look forward to building a personal relationship with each and every one of our customers. No matter what your automotive needs are our Dodge dealer in El Paso is here to provide the friendly assistance that you deserve!

When it comes to new vehicles we've been providing quality Dodge Chrysler Jeep and RAM models for customers near Ft Bliss for years. We stock all of the latest models so we're confident that you'll find exactly what you're after in our showroom. Of course our staff is here to help you find the perfect car or truck for your needs!
Welcome to Viva Chrysler Dodge Jeep

Service center

Phone number (866) 852-1405

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

(502 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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so to start off the website lied about the miles on the

so to start off the website lied about the miles on the car bye double digits. I flew there to pick up the car so i was disappointed but did not want to leave empty handed so i still purchased car. on the way home witch was 7 hours the front tire went flat bad valve stem was sitting on the side of the road for 4 hours. get home next morning i show wife car and the front bumper is coming apart as it was momorial weekend they where not open so i called them tuesday morning and basically was told i bought it as is witch was not right they refused to fix it even know they new about the problem and suggested i did it witch i did not do the sales guy goerge tells me to push it in to the clips so thats what they did because i tried it and it goes in untill you get to 55 miles a hour and pops back out there was also super glue on it so they tried to hide it. I would not recommend buying a car from this dealership as i wont buy another one from them buyers beware to check everything and make sure your car is checked by a mechanic.

so to start off the website lied about the miles on the

so to start off the website lied about the miles on the car bye double digits. I flew there to pick up the car so i was disappointed but did not want to leave empty handed so i still purchased car. on the way home witch was 7 hours the front tire went flat bad valve stem was sitting on the side of the road for 4 hours. get home next morning i show wife car and the front bumper is coming apart as it was momorial weekend they where not open so i called them tuesday morning and basically was told i bought it as is witch was not right they refused to fix it even know they new about the problem and suggested i did it witch i did not do the sales guy goerge tells me to push it in to the clips so thats what they did because i tried it and it goes in untill you get to 55 miles a hour and pops back out there was also super glue on it so they tried to hide it. I would not recommend buying a car from this dealership as i wont buy another one from them buyers beware to check everything and make sure your car is checked by a mechanic.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The customer service is always exceptional when we come

The customer service is always exceptional when we come here! Fast, courteous, and efficient always!

The customer service is always exceptional when we come

The customer service is always exceptional when we come here! Fast, courteous, and efficient always!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I had a great experience with the dealership and sales

I had a great experience with the dealership and sales personnel! I’m also enjoying my new Jeep!

I had a great experience with the dealership and sales

I had a great experience with the dealership and sales personnel! I’m also enjoying my new Jeep!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Was charged $199 just to be told it was the battery not

Was charged $199 just to be told it was the battery not functioning. I should be refunded at least 75percent of $199. I was not provided with any diagnostic report about the “electrical “ diagnostic report nor any other recommendations only that the battery was not working. As a matter of fact something is wrong because in 8 1/2 years I’ve owned this car I have had to change the battery every other year like 4 times. Each attery should at least last four years!

Was charged $199 just to be told it was the battery not

Was charged $199 just to be told it was the battery not functioning. I should be refunded at least 75percent of $199. I was not provided with any diagnostic report about the “electrical “ diagnostic report nor any other recommendations only that the battery was not working. As a matter of fact something is wrong because in 8 1/2 years I’ve owned this car I have had to change the battery every other year like 4 times. Each attery should at least last four years!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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Our experience at VIVA has always been a good experience.

Our experience at VIVA has always been a good experience. We recommend it to everyone that needs a good automotive experience:-)

Our experience at VIVA has always been a good experience.

Our experience at VIVA has always been a good experience. We recommend it to everyone that needs a good automotive experience:-)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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this is the 2 Ram that I buy in Viva and they have been

this is the 2 Ram that I buy in Viva and they have been treating me good. they always give me good deals and the employees are greate. specially Nick

this is the 2 Ram that I buy in Viva and they have been

this is the 2 Ram that I buy in Viva and they have been treating me good. they always give me good deals and the employees are greate. specially Nick

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very good service will definitely be a repeat customer.

Very good service will definitely be a repeat customer. Highly recommended for service on any mopar

Very good service will definitely be a repeat customer.

Very good service will definitely be a repeat customer. Highly recommended for service on any mopar

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Been calling service for a week never got a call answered

Been calling service for a week never got a call answered they never called back

Been calling service for a week never got a call answered

Been calling service for a week never got a call answered they never called back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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The Service Department was awesome 👍🏿 and courteous.

The Service Department was awesome 👍🏿 and courteous. I will return to Dodge to get my vehicle serviced.

The Service Department was awesome 👍🏿 and courteous.

The Service Department was awesome 👍🏿 and courteous. I will return to Dodge to get my vehicle serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Awesome job my stay wasn’t long I am pleased with the

Awesome job my stay wasn’t long I am pleased with the care for my jeep

Awesome job my stay wasn’t long I am pleased with the

Awesome job my stay wasn’t long I am pleased with the care for my jeep

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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