Reviews
Great car buying experience thanks to our salesman, Jason
Great car buying experience thanks to our salesman, Jason Chambers, and Durham's Auto Mart for providing quality cars at reasonable prices.
Great car buying experience thanks to our salesman, Jason
Great car buying experience thanks to our salesman, Jason Chambers, and Durham's Auto Mart for providing quality cars at reasonable prices.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
On 3/3/2025 I began a search for a Nissan 370Z.
On 3/3/2025 I began a search for a Nissan 370Z. I began my search in Raleigh which was unsuccessful. So, I saw a listing in Durham at Durham Auto Mart. I called and spoke with Jason Chambers. He told me to come out and view the car in person, which I did. He was so professional and he made sure that I was well taken care of. The bottom line is that he got the deal done and it was done and basically at the terms I needed. Awesome place to purchase, Great customer service. Thank you all!
On 3/3/2025 I began a search for a Nissan 370Z.
On 3/3/2025 I began a search for a Nissan 370Z. I began my search in Raleigh which was unsuccessful. So, I saw a listing in Durham at Durham Auto Mart. I called and spoke with Jason Chambers. He told me to come out and view the car in person, which I did. He was so professional and he made sure that I was well taken care of. The bottom line is that he got the deal done and it was done and basically at the terms I needed. Awesome place to purchase, Great customer service. Thank you all!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The same manager i talked to was very Unprofessional.
The same manager i talked to was very Unprofessional. Never would I Purchase from Them
The same manager i talked to was very Unprofessional.
The same manager i talked to was very Unprofessional. Never would I Purchase from Them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Someone was going to contact me on Monday.
Someone was going to contact me on Monday. I haven't heard from you since last week.
Someone was going to contact me on Monday.
Someone was going to contact me on Monday. I haven't heard from you since last week.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The service department is great, no doubt about it.
The service department is great, no doubt about it. The guy at the desk.. let’s say he “is not customer service material”. My wife went to pick up her car and the guy acted like she was bothering him by asking him if her keys were in the car. Isn’t his job literally customer service?
The service department is great, no doubt about it.
The service department is great, no doubt about it. The guy at the desk.. let’s say he “is not customer service material”. My wife went to pick up her car and the guy acted like she was bothering him by asking him if her keys were in the car. Isn’t his job literally customer service?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I requested pics, and out the door price, on May 22nd.
I requested pics, and out the door price, on May 22nd. Got a response their still servicing truck, 2 days later. And not heard anything else.
I requested pics, and out the door price, on May 22nd.
I requested pics, and out the door price, on May 22nd. Got a response their still servicing truck, 2 days later. And not heard anything else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Never heard anything from them, I don't think they even
Never heard anything from them, I don't think they even posted pictures of the car...
Never heard anything from them, I don't think they even
Never heard anything from them, I don't think they even posted pictures of the car...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Just purchased a nice Chevy Traverse, and they were
Just purchased a nice Chevy Traverse, and they were amazing - helped me when another dealer had sold me a flood car. They were also very fast and made sure I was happy. Jason Chambers was awesome to work with and made the process fun.
Just purchased a nice Chevy Traverse, and they were
Just purchased a nice Chevy Traverse, and they were amazing - helped me when another dealer had sold me a flood car. They were also very fast and made sure I was happy. Jason Chambers was awesome to work with and made the process fun.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Inaccurate listings
Drove all the way to the dealership to find out that a Car that was listed as available on their site as well as cars.com, was in fact sold several days back. Why publish an online inventory if its not updated regularly and accurately ?
Inaccurate listings
Drove all the way to the dealership to find out that a Car that was listed as available on their site as well as cars.com, was in fact sold several days back. Why publish an online inventory if its not updated regularly and accurately ?
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great Experience
Great experience. We gave Jason Chambers our "wish list" for a late model Honda Pilot. After a thorough search process, over time, Jason, and owner Toby Durham found the perfect vehicle for us. The entire team there is first class! If you are looking for a friendly, family-owned dealership that is courteous and trustworthy, then look no further than DURHAMS AUTO MART!
Great Experience
Great experience. We gave Jason Chambers our "wish list" for a late model Honda Pilot. After a thorough search process, over time, Jason, and owner Toby Durham found the perfect vehicle for us. The entire team there is first class! If you are looking for a friendly, family-owned dealership that is courteous and trustworthy, then look no further than DURHAMS AUTO MART!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase