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Beardmore Subaru

(62 reviews)

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(62 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Beardmore Subaru from DealerRater.

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Service Representative provided extraordinary effort to

Service Representative provided extraordinary effort to successfully resolve earlier customer dissatisfaction with insurance covered faulty windshield chip repair resulting in a customer request for total windshield replacement.

Service Representative provided extraordinary effort to

Service Representative provided extraordinary effort to successfully resolve earlier customer dissatisfaction with insurance covered faulty windshield chip repair resulting in a customer request for total windshield replacement.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for choosing Beardmore Subaru! Please let us know if we can be of any more assistance.

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Was an absolute pleasure working with Lyle Ward during

Was an absolute pleasure working with Lyle Ward during the process of purchasing a new vehicle. He made the experience go so smoothly and was so attentive to every need and question! 10/10

Was an absolute pleasure working with Lyle Ward during

Was an absolute pleasure working with Lyle Ward during the process of purchasing a new vehicle. He made the experience go so smoothly and was so attentive to every need and question! 10/10

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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I received an email stating that my oil change would be

I received an email stating that my oil change would be $39.95 and was charged $91.60 and no one would answer my emails in regards to that.

I received an email stating that my oil change would be

I received an email stating that my oil change would be $39.95 and was charged $91.60 and no one would answer my emails in regards to that.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Colette, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Chris Fasbender 402-734-2525 Cfasbender@thinkbeardmore.com

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I purchased a Colorado and added platinum package for

I purchased a Colorado and added platinum package for undercoating ,paint protection and fabric. Dropped vehicle off on monday to get the work done . I got called on Tuesday afternoon saying the vehicle was done and ready to pick up. Drove truck home and looked underneath the truck nothing was done no signs of any undercoating . Waited till next day and service person called to see how the experience was and I told her nothing was done except vehicle detailed she transfered me to service where advisor told me he had to call me back.I recieved a call back saying the work was not done at all and I needed to drop off again to complete the work. Advisor was very apologetic. My concern is this was a 1200 job and if I wouldn't have checked this would not have been noticed. As a customer one should not have to double check and make sure the work was completed. I am very concerned for customers that do not have the knowledge this would have gone un noticed. There was alot of disorganization in the dept. Not sure if I would ever take my vehicle to have serviced at this location. I am very UNHAPPY with the service dept. No manager got involved was just pushed of as it wasn't a big deal. The 1200 was obviously not a concern to the dept.I have never seen such a disregard for customers.

I purchased a Colorado and added platinum package for

I purchased a Colorado and added platinum package for undercoating ,paint protection and fabric. Dropped vehicle off on monday to get the work done . I got called on Tuesday afternoon saying the vehicle was done and ready to pick up. Drove truck home and looked underneath the truck nothing was done no signs of any undercoating . Waited till next day and service person called to see how the experience was and I told her nothing was done except vehicle detailed she transfered me to service where advisor told me he had to call me back.I recieved a call back saying the work was not done at all and I needed to drop off again to complete the work. Advisor was very apologetic. My concern is this was a 1200 job and if I wouldn't have checked this would not have been noticed. As a customer one should not have to double check and make sure the work was completed. I am very concerned for customers that do not have the knowledge this would have gone un noticed. There was alot of disorganization in the dept. Not sure if I would ever take my vehicle to have serviced at this location. I am very UNHAPPY with the service dept. No manager got involved was just pushed of as it wasn't a big deal. The 1200 was obviously not a concern to the dept.I have never seen such a disregard for customers.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ryan, thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (402) 734-2525. We look forward to hearing from you. Chris Fasbender 402-734-2525 Cfasbender@thinkbeardmore.com

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As always, superb service and friendly, knowledgeable

As always, superb service and friendly, knowledgeable associates! I trust my cars and their care to no one but Beardmore! Keith, Hayley, Michelle, Darien, John, and others in service, and Lyle, Todd, And Royce in sales, and Scott and Wayne in parts treat me like a valued customer! Haven received such friendly treatment anywhere else!

As always, superb service and friendly, knowledgeable

As always, superb service and friendly, knowledgeable associates! I trust my cars and their care to no one but Beardmore! Keith, Hayley, Michelle, Darien, John, and others in service, and Lyle, Todd, And Royce in sales, and Scott and Wayne in parts treat me like a valued customer! Haven received such friendly treatment anywhere else!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Wayne, thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Beardmore Chevrolet, INC. and we hope to see you again.

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Great experience.

Great experience. Todd Beardmore worked with me on everything I asked for. I would definitely recommend.

Great experience.

Great experience. Todd Beardmore worked with me on everything I asked for. I would definitely recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jim, thank you for your kind review; we are happy to pass along your comments to the team here at Beardmore Chevrolet, INC.! Thanks again for the recommendation, and have an amazing day!

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Great service, salesperson Alex was outstanding in

Great service, salesperson Alex was outstanding in helping me find a vehicle finance was outstanding also. thank you.

Great service, salesperson Alex was outstanding in

Great service, salesperson Alex was outstanding in helping me find a vehicle finance was outstanding also. thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

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Stress free buying experience, Lyle made us very

Stress free buying experience, Lyle made us very comfortable in choosing the right vehicle at the right price. Will highly recommend Beardmore and Lyle Ward to anyone looking to buy a new vehicle.

Stress free buying experience, Lyle made us very

Stress free buying experience, Lyle made us very comfortable in choosing the right vehicle at the right price. Will highly recommend Beardmore and Lyle Ward to anyone looking to buy a new vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rich, we want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

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Great service from Chris Finance Manager & Diego In The

Great service from Chris Finance Manager & Diego In The Service Dept Both Kind n Helpful Was Issue With Warranty When I Bought Car Them Year Ago Chris Helped Resolve Diego Kind as I Was About To Melt Down..Beardmore Is Lucky to Have Them Both

Great service from Chris Finance Manager & Diego In The

Great service from Chris Finance Manager & Diego In The Service Dept Both Kind n Helpful Was Issue With Warranty When I Bought Car Them Year Ago Chris Helped Resolve Diego Kind as I Was About To Melt Down..Beardmore Is Lucky to Have Them Both

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Shelly, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I really love BEARDMORE!

I really love BEARDMORE! I’ve only bought my vehicles from this place specifically! Great service, great prices, and great people. Paul is awesome, he’s in automotive. He made sure I was well taken care of!

I really love BEARDMORE!

I really love BEARDMORE! I’ve only bought my vehicles from this place specifically! Great service, great prices, and great people. Paul is awesome, he’s in automotive. He made sure I was well taken care of!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Gloria, we're happy you found our staff to be so supportive during your experience here at Beardmore Chevrolet, INC.. Thank you again for choosing Beardmore Chevrolet, INC. and we hope to see you again.

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