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Meet Chad Arnold

Chad Arnold headshot
Manager
(8 reviews)
Industry experience 16 years
Dealership experience 15 years

Reviews

Service department and ancillary departments

We appreciate being welcomed to the Honda store; everyone was very professional and personable. The service was done in a timely manner as we waited in comfort in the waiting room supplied with drinks and snacks. Dealing with CMA Honda of Staunton has always been a pleasure. Look forward to seeing everyone again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

No time waisted

Enjoyed dealing with Joe tyree. We meet twice for a total of 20mins an a deal. No messing around, knew what I wanted,and he fixed me up.Good to do business with some one who sells you what you need instead of what they are pushing to make more off of there sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Lovely experience...would definitely recommend them!

I returned to this dealership after buying a car from them 11 years ago...I tried to give my local dealer another chance, but they really made me remember why I went to Valley (used to be Rule) in the first place. I worked with Amanda over several weeks - she was always amazingly responsive, pleasant, and professional. By the time I was able to get to the dealership, I already had the information I needed to make a decision. Buying a car isn't the most fun process, but this group of people made it as pleasant as possible. I really appreciate the entire group.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome service

Jenna was amazing. She welcomed us and was very knowledgeable about the car we wanted to purchase. We had our little girl with us and she entertained her when needed. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great people and great experience!

Every step of the process was great and the people were wonderful! My family will definitely return fir future service and sales! Thank you all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

CRV experience

I had a very good experience and would recommend Valley Honda to anyone. Very friendly and helpful people to work with. Overall it was very good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

♡LOVING MY CINDERELLA CARRIAGE♡

Thank you, Ray Hatcher, and all at Valley Honda in Staunton,Virginia, USA!!! Amazing service, kindness, and awesome deals!!! I adore my taffeta white 2016 Honda Civic! Loving my very own CINDERELLA CARRIAGE!!!!!😉

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Go with the best

I planned on buying another Honda, so I started contacting various dealers on a Thursday. By Saturday, the car I wanted was in my Charlottesville driveway by Saturday. Thank you, Chad Arnold, for stellar service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.