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Meet Mario Aguilar

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Sales Professional
(39 reviews)

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Industry experience 8 years
Dealership experience 7 years

•Laid-back & Easy-going •NY Giants Fan and Manchester City FC Fan •I love (Soccer) sports and outdoor activities

Reviews

Valley Honda was a great choose for purchasing a vehicle....

Valley Honda was a great choose for purchasing a vehicle. Mario was extremely knowledgeable and helpful. Will definitely buy from them again. Thank you all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Staff was friendly and patient. Even when we came in at...

Staff was friendly and patient. Even when we came in at closing time, staff was willing to stay and work with us as long as we needed. Staff was not pushy in trying to sell us extras we didn’t need or want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best dealership i’ve ever had the pleasure of visiting

I was assisted in a respectful timely manner that addressed by every need honestly. The whole process was smooth and easy compared to any other experience i’ve had at other dealerships. Other dealerships only see their customers as a number, they treated me like family here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

Excellent in every spect everything clear great people great service great deals great location everything just perfect for people wanting to buy a new or used car!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome

Mario and I meet through Facebook he had hooked my Daughter up on a car so I had contacted him about a 2nd vehicle for my boyfriend and I and so he hooked us up on a 2015 SUV he was at our service as to what we needed to help us to establish our credit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Couldn't have been better!! Outstanding group of people!

I purchased a 2018 Odyssey about a year ago from another dealer. We love the vehicle except for the problem we have been having since day one with the second row seat on the passenger side. My daughter normally rides there and she noticed that when I would step on the brake or accelerate, the seat would move back and forth as if it was not latched properly. We took it back to Harrisonburg Honda (where we bought it) and they had their technician look at it and he said the base should be changed. The service rep said they would order the part and install it when it came in. When I got home I had a message to call them, and I did. When I called back a manager (I didn't get his name) said that he didn't think it needed to be replaced and for me to come back up when I got a chance and let my daughter sit in another new Odyssey and see if the seat moved in it. Yesterday my daughter had to have a recall done on her Pilot and while we were there we had the manager bring another new Odyssey around and my daughter sat in it and the seat did not move. We also had her sit in our Odyssey and he agreed that the seat was moving and since I had to have mine in for a recall too that he would have the technician check it. After they performed the recall and presented me with the summary of what was done, there was no mention of any work performed on my seat and when I asked about it the service advisor said I would have to talk to the manager but he was at lunch and I would have to call him when I got home which I did but not before visiting Valley Honda! What a difference! My point in visiting Valley was just to sit in another van of the same year to make sure it wasn't a common problem with 2018 Odysseys. From the moment I stepped out of my vehicle I was greeted with a smile by a young man named Mario! I explained that I had not purchased the Van at Valley and the problem I was having with Harrisonburg Honda. He was so polite and ushered us into the area of the service advisors and said he felt they could be of assistance. He was right! We were greeted by a young lady named Jenna Simmons and I proceeded to tell her that all we wanted to do was check another van for the problem. She went above and beyond to help us. She told me that she had a 2018 Odyssey that was a loaner but she would have to find it and said if we could give her a few minutes that she would locate it, which she did and brought it up to the door for us to look at. The seat in the loaner did not move and she asked if she could see mine and we showed her what it was doing. She went inside and got a technician to look at it and he agreed that the base needed to be replaced. Jenna then retrieved her computer and took down my information and said she would get the part ordered and call me when it was in so they could install it! I was blown away! I came home and called the service manager at Harrisonburg Honda to see what he was going to say but he didn't answer his phone and when a young man named Cory did, he took my number and said he would track him down because he knew he was there and have him call me. That never happened! I just wanted to take this opportunity to let you know that you have an outstanding group of people working for you and because of Jenna, you now have another Honda family in your fold. Since 2011, my daughter, son and I have purchased 6 new Hondas and from now on we will definitely be purchasing from Valley Honda! I plan on going to Harrisonburg Honda this Friday and have a come to Jesus talk with Bryan Horne and let him know why he just lost a good customer! Thank you Jenna, Mario and the technician (sorry I didn't get his name) for your help! You have just made us Valley Honda customers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Group to Work with!

The guys were all so great and helpful. Mario took care of us for three days while we looked and shopped and tried things and talked it all out. A young man with a great product knowledge and customer service ability. Management and finance were also very good about helping us make a deal that made us all happy. I would recommend them to anybody!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

One of a kind experience

Estoy muy contento con la gran atención de cómo me trató Mario jr y le doy gracias a Dios por todo lo que nosda día con día que Dios los bendiga a todos los que trabajan con un buen esfuerzo y tener contentos a los clientes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Alina

Mario was incredible and extremely helpful. He found the perfect vehicle for us with amazing features. The best dealer by far. Very nice and honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Valley Honda experience

We purchased our 2019 Honda Fit from Mario at Valley Honda. Both Mario and Ben were very professional and highly helpful. Both answered our questions and helped find the right car for our needs. I would definitely recommend Mario as a sales person. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.