Mission Mitsubishi

Shawn was my salesperson and he went above and beyond. He showed me all the features, helped getting everything programmed and set up. I came with some issues and he didn't flinch. I got my dream car.

Great experience fast very efficient only spend 3 hours overall was done quickly. Very knowledgeable people

Dash was the best, great customer service will be recommending to friends and family

First, the Great service provided by the salesperson Makayla, put us at ease, and she answered all our questions, she demonstrated care and knowledge of the vehicle that we purchased. Great value for the vehicle. Bar none the best experience I've ever had!!!

I had a very bad experience in this place. I arrived pre-qualified with my bank Navy Federal . I made them an offer below the price of the car. The seller brought his supervisor to convince me to make an application with his bank so that I could pay the full price. I kindly said that I wasn't interested in doing that. The seller began to ask for documents and information when he asked for my social security. I told him that I was not consenting to run my credit. That's when they bring the branch manager a very arrogant, and rude guy. He started trying to convince me to run my credit. I told him no and he continued to raise his voice. I told him that there was no problem if they didn't accept my offer, they just had to let me know. But they didn't have to take all my information and try to run my credit without my consent. He preceded leaving the office with a really bad attitude. I will never return to this place.

My husband just bought me vehicle on Christmas Eve and I already regret it. The salesman assured us it was a great vehicle - I went in with the mentality of getting a reliable vehicle that would make my life easier. I loved the idea of not having to use my keys to remote start like I did with my Silverado so Mitsubishi Connect remote start was already a winner since like most a phone in my hand is usual. Unfortunately, in the 6 days I've had my car this app has NOT worked a single day for me to lock/unlock, locate or start my vehicle. MAJOR disappointment! I've already contacted customer service and they were not even able to connect to my vehicle and had to submit IT tickets. Even though yes we live in Texas I like having a heated steering wheel since my hands tend to be cold - I asked about this option but was told it was only available in the touring package however that package I was told only came with the black and saddle tan leather which my husband and I are not fans of - I have now found out after speaking with Mitsubishi Motors directly that the salesman lied to us and that the saddle tan leather option is in the premium package - not the touring package for the 2023 models we were asking about. We asked about AWD but pretty much were told they were not available other than in saddle tan. Mitsubishi Motors has advised again this information is not correct either and that they do offer them in non saddle tan. It appears from taking a peek at reviews on this website that perhaps I should have looked here PRIOR to going to this dealer and will make sure to reach out to as many other sites and ensure my concerns and voice is heard. I'm very disappointed with the vehicle I purchased for it being new and not working properly with the connectivity its marketed to have. I already contacted the Finance Manager since when we finalized the deal he kept saying if you have ANY problems you call me and I'll make sure to take care of it. Also, since when do you leave a dealership regardless of when you purchase a vehicle with a dirty car - service was already closed so they couldn't do a make ready - I mean I've purchased on a weekend/after hours many times in my lifetime and never left with a dirty dusty car - floor mats still in plastic in the back of the car. Granted at least they filled up the car but still how hard is it to run it through a car wash?

Shawn Chaito Is an amazing person this was my 1st experience as a car buyer and I will never forget it!! He made my dream come true!! ( i cried tears of joy)Thank you from my bottom of my heart Mr.Chaito

Very Professional and knowledgeable. Very comfortable waiting area.

I always receive excellent service at Mission Mitsubishi.

Very happy with the outcome and the reps in this place were all great