Southern Dodge Chrysler Jeep Ram Fiat Norfolk

My service assistant was amazing and ensured everything was corrected and a smooth and professional matter! Highly recommend!

Tina was amazing and did an outstanding job! Ensured all maintenance was complete and was very efficient!

The service was very good and I recommend to anyone and I will return again

Been in 3 times to get a door lock fixed (warranty). Finally got it fixed, but the door lock was put in improperly. While the passive system now works, the physical locking of the vehicle from inside is inop. Called 4+ times, no response. Can someone please help? I spent $40 on a rental car last time, would like to avoid it this time.

Excellent service. Fast and friendly customer service I would recommend Southern Dodge service department to anyone who is in need of service.

Rude customer service Jennifer was very unprofessional and my vehicle still has issues - and she was my "contact" so the poor young man at the desk tried to help the best he could without Jennifer ever getting back to me My door still won't close and the driver side visor is falling off But they just "passed" it on

Very professional and courteous Southern Auto group is very professional and courteous. I would recommend more people to their business.

Service personnel was very helpful and very courteous. Our vehicle’s oil change was completed in a timely manner.

I have Mopar prepaid oil changes and while the initial service attendant provided a near $0 balance based on this, when picked up I was charged for the price of an oil change because it did not show me having any prepaid oil changes left. A few days later I called Mopar and I still have prepaid oil changes, so not sure where the disconnect is. No issues other than this, which is the reason for 3 stars.

Transparent about how long the service would take. On top of being mindful of our time and the services we would need.