Reviews
Write a reviewThey don't want your business
No one answers the phone or returns e-mails. When you do reach someone they're rude and uninformed. IMO JH Sanders has forgotten who they work for. I would not recommend them even if the price is lower than another facility especially knowing service may be needed. -1
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We do apologize that you were not able to reach someone helpful and respectful. In the future we will make every effort to make sure you are taken care of. Thank you,
Customer
I went to see a truck and drove from south side of fresno and no one came out to help me. I looked at the truck but couldn't open it. No one was around to ask.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are sorry to hear no one was available to help you. We try to greet all customers personally and regret that we were not able to meet you. If you'd like to see anything in the future please call the office and we will make sure someone is available to help you. Thank you,
Happy returning customers
We have bought two trucks and a trailer from JH SAnders in the last few years. I won't shop another dealership. They do all the service on our trailer and do a fantastic job. They go above and beyond to get you up and back on the road as quickly as possible. Everytime I go in there I am greeted like I am family. We will be getting another trailer soon. And it will absolutely be from JH Sanders.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Smith family! We love being able to offer both trucks and trailers to fit almost every need. Being able to offer the convienence of one stop shopping to our customers is important to us. Our service department makes it a goal to meet every deadline promised.
Trails west trailer
Bought a brand new trailer had issues that came from the manufacturer not the dealer JH sanders went over and beyond to make it right ! Will definitely buy my next trailer from them great people and awesome service !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you Denise! We are glad we were able to take care of you and get you back on the road.
Hotshot trailer purchase
Bought a hotshot trailer price was the cheapest around did everything over phone and email since I was 2 hours away showed up to sign papers and pick up trailer didn't even take a hour. That's the way buying should be. Scott M
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Scott! The internet sure has made price checking and paperwork easier that for sure. We appreciate you and hope to see you again!
best ever
very easy to work with had a great time looking at trailers and trucks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review and we hope to see you again!
THE ONLY PLACE I WILL BUY A CAR FROM IS JH SANDERS
I had lost a car in an accident. We tried going to a few dealerships in San Jose, no car salesmen would listen to what we wanted and how much we were able to pay. So we contacted a Car Broker in Madera from JH Sanders. Bill Crews listened to what we really wanted and what we could afford to pay. He didn't try talking us into something more expensive that we wouldn't be able to afford the payments on. I had the best car buying experience ever. I will never go back to a noraml dealership. From now on I call Bill Crews and tell him what I want and what i'm willing to pay price wise. He will take care of the rest. It's the least stressful car buying experience ever. I Highly recomend giving them a call!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are very glad you were satisfied with your experience. We look forward to working with you in the future.
Great Place to buy a car
I have bought 2 cars from JH Sanders. Both times I worked with Bill. My wife is very picky and Bill was patient to work with us to get us what we wanted for the price we wanted. My last dealership experience (Ford Store of Morgan Hill) was terrible. Very Pushy sales people and they were just trying to get me to buy anything on their lot. Bill wasn't pushy and didn't try to sell me anything out of my budget and actually seemed to care about what we were looking for. That why I went back to him a second time. I highly recommend going to JH SANDERS for your next vehicle purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review. We try to keep our customers comfortable and happy throughout the whole buying process. We look forward to seeing you again.
Great Shopping Experience
My husband, myself, and my 3 small children (ages 6 yrs, 3 yrs, and 18 months)went out to look at and test drive a minivan. We were pleased the minivan was as good as advertised and was a great price. The salesman Bill was pleasant and positive to talk to and work with. He was very patient, and kind to us and our children. It was wonderful to work directly with Bill, and not have a salesman running off to talk to his "mystery boss" over and over. After many negative experiences other places, we highly recommend Bill and J.H. Sanders for automobile shopping.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for the kind remarks. Look forward to doing business in the future.