Roesch Ford

Awesome experience knowledgeable staff understood my needs and exceeded my expectations made my experience of buying a new truck headache free and worry free of all transactions explaining everything every step of the way!!!!

One problem with purchasing. Got wrong car. Two cars were incorrectly labeled

Came in to have a faulty taillight replaced. Repairs done very quickly and efficiency.

I heard a sound as I accelerate it and I thought maybe there was something wrong with the clutch again. Brought the car in to be tested. Mark it rolls for gave us a loaner car because he said it was probably going to take about a week. Our car was tested and yes once again for the third time we needed a new clutch. Not too happy that this is the 3rd clutch that's been put in the 2016 Ford Focus. They were able to fix it and they did find an earring that I thought was lost. Thanks to Amanda and Mark they were great customer service. Mark gave me the 1-800 number to Ford to see if there's anything they can do since this was the third time my clutch was replaced. Unfortunately they were unable to do anything. Not too happy about it it's a brand new car and too many problems and too many clutches replaced too for a car that's only 2 years old

Everyone at this dealership was so nice and wonderful to work with. I’ve heard bad stories about people trying to buy a car and getting that horrible salesman experience where they didn’t care about anything but just selling you a car. Dan Szuszwalak only cared about our happiness. He wasn’t just selling a car, he wanted to make sure we were happy with or without a car. He entire process was great and as a first time car purchase I didn’t know what to expect, but I was pleasantly surprised and very happy! Dan’s customer service skills are top notch. Everyone we worked with didn’t rush us even though we stayed past closing time. The finance department with Juan (sorry maybe Jose) was wonderful and did a great job explaining everything. Overall I would absolutely recommend anyone looking to purchase a car to come to this dealership. You won’t be disappointed!!!!

Mario was awesome answering all our questions. He was very knowledgeable. Will come again for trade in my sons car. Nick was also assisting. He was very friendly.

Dave Roesch and Nick Petrasz helped me out a ton. What I thought would be a long and stressful process, turned out to be the exact opposite. Great place and cool dudes

Dan Szuszwalak was wonderful to work with. He was honest and straightforward, cared more about quality service than selling a car and pushing the customer or the door.

I found my truck online thru Auto Navigator. Contacted dealership and talked with Bruce. He was prompt in getting the info I requested. They had the truck ready for me to drive when I got there. The entire buying process went smooth, the numbers were not confusing and we didn't need to haggle. As long as the new/used 2017 truck I bought turns out to be a lemon, I am definatley going to be back to refresh my work fleet.

Sam was awesome. Great customer service. Found me the right vehicle for me and my budget. When I came back in Witte the title for my old car. They all greeted me and ask how I liked the new escape!’