Reviews
Rory was fantastic.
Rory was fantastic. He was very helpful and eager to find the SUV with the features I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience.
Great experience. Friendly people. Ozzie the salesperson was very knowledgeable and helpful to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so happy to hear you had a great experience! Ozzie and the entire team appreciate your kind words. Thank you for choosing Roesch Ford—we look forward to assisting you again!
Got my vehicle back at a reasonable time, everything was
Got my vehicle back at a reasonable time, everything was taken care of. Thanh you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re glad we could return your vehicle promptly and take care of everything for you. Your satisfaction is our priority—thanks for choosing Roesch Ford!
Brandon the service manager went above and beyond when
Brandon the service manager went above and beyond when Ford cust service would not help us w a 7 year old car and good will program . Not happy w Ford but I am w Brandon an his great customer service an also Alex our service tech .. Thank you to them both and getting our truck back to us ASAP
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re sorry to hear about the challenges with Ford customer service, but we’re proud that Brandon and Alex stepped up to help you through the goodwill program. Their dedication to getting your truck back to you ASAP is exactly the kind of service we aim to provide. We appreciate you choosing Roesch Ford and look forward to assisting you again!
Brandon and Diego went above and beyond!
Brandon and Diego went above and beyond! I had an issue because of timing and parts not being available but they made it happen for me. Thank you thank you thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re so glad Brandon and Diego went above and beyond to make it happen for you despite the timing and parts challenges. Your patience and trust mean a great deal to us—thank you, thank you, thank you for choosing Roesch Ford!
The overall experience was vey good.
The overall experience was vey good. Biggest issue was finding the right place to leave the car after hours
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re glad to hear your overall experience was very good, and we appreciate you letting us know about the after-hours drop-off confusion. We’ll work on clarifying our after-hours parking instructions to make it easier next time. We value your business and look forward to serving you again!
Roesch Ford is very welcoming and accommodating.
Roesch Ford is very welcoming and accommodating. From the moment you walk in, you are greeted with smiles and kindness and experts who are excited to help you find a vehicle that suits your needs. They are also very knowledgeable and have answers to all of your questions. I personally worked with Rory Clemons and he really made my car buying experience a pleasurable one. This was my first time purchasing a vehicle and he took all the guesswork out of it. He was very patient and knew exactly what I needed before I even knew what I wanted. He also went through great lengths to make sure that I had a reasonable monthly payment and warranty. In addition to making sure the entire process was seamless. I am very pleased with the vehicle I selected, the dealership that I purchased it from, and salesperson who helped guided me throughout the my journey.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your wonderful experience! We’re delighted to hear how Rory and our team made your first car purchase so seamless and stress-free. It’s our goal to greet every guest with a smile, offer expert guidance, and find the perfect fit—right down to the payment and warranty. Your kind words mean so much to us, and we’re thrilled you’re enjoying your new vehicle. Welcome to the Roesch Ford family!
My family and I just purchased our dream family car from
My family and I just purchased our dream family car from Roesch Ford yesterday and the process was amazing ! The staff was very helpful and friendly , they even had a bouncy house for my kids. We were in and out under and hour and driving our car home as soon as possible.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re so excited you found your dream family car with us! It’s fantastic to hear our team made the process seamless—and that the bouncy house kept the kids happy. Thank you for sharing your experience, and enjoy every moment in your new ride!
We have used Roesch Truck a few times for our RV and we
We have used Roesch Truck a few times for our RV and we feel comfortable with the work provided as well as the good communication between their service department and us.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued trust in Roesch Truck! We’re delighted to hear you feel comfortable with the quality of our work and the communication from our service team. Your confidence means a lot to us, and we look forward to assisting you and your RV again in the future!
Please look at Inv#FOCS220671 miles on truck is 35,735.
Please look at Inv#FOCS220671 miles on truck is 35,735. needed $10,000 recommended work. We had the works done meaning oil change tire rotation and check all fluids. The only thing that was done was the oil change and they did not reset the oil life and they didn't check the air in the tires they were all different. The tire rotation was not completed either. They claimed we needed spark plugs for $468.24 and they claimed our valve cover gasket was leaking that would cost $696.50. This was on a truck that has 35,735 miles. The Villages of Hillside and Berkeley will have to reconsider where they purchase and service their vehicles elsewhere.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair