Reviews
I had such an incredible experience at Fl Fine Cars....
I had such an incredible experience at Fl Fine Cars. After having a hard time with many other dealers, it was refreshing to have such a quick and easy process and finally be approved for a car I love! Vito Saccone helped me so much. He was very professional, kind, and welcoming. I would definitely recommend this business to anyone looking for a car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
T Segree, Thank you for taking the time to leave us a positive review! Our team strives for excellence when it comes to helping our customers find exactly what they want and need in a vehicle by providing the best customer service, lowest prices, transparency, and a huge selection of pre-owned vehicles. We appreciate you as a customer and appreciate you giving us the opportunity to earn your business. Congratulations on the new vehicle and Enjoy!!
Joshua was very helpful and informative. He was attentive...
Joshua was very helpful and informative. He was attentive and was great communicating and coordinating the purchase of my new car. Very pleased with the experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Monica88x3, Thank you for your amazing review! We are so happy you had a positive experience with us!
Brandon was amazing, easy deal i didn’t even know about...
Brandon was amazing, easy deal i didn’t even know about florida fine cars. i wish i knew about it before i bought my other car. but still go see Brandon he got my friend her first car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Talishasmith1999, Thank you very much for your kind words and for choosing Florida Fine Cars!
Danyy
Brandon Swazey did his dollar. Got me approved for the Toyota I wanted. Now I’m riding clean no more riding in my bucket. Ask for Swazey
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dany Louis, Thank you for your kind words! Can’t wait to help you and fam in the near future! Here to assist at any time!
Brandon Swazey did his dollar. Got me approved for the...
Brandon Swazey did his dollar. Got me approved for the Toyota I wanted. Now I’m riding clean no more riding in my bucket. Ask for Swazey
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Danylouis1234, Thank you for taking the time to leave us a positive review! Our team strives for excellence when it comes to helping our customers find exactly what they want and need within their budget. We provide the best customer service and the most transparent process possible. We appreciate you as a customer and appreciate you giving us the opportunity to earn your business. Congratulations on the new vehicle and Enjoy!!
Yulia Ian, Mr. Zee and a gentleman who checked my car......
Yulia Ian, Mr. Zee and a gentleman who checked my car... 5 stars for all of them! Great customer service and they really went above and beyond to help me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Aprilw305, Wow, thank you so much for such a wonderful review! Your kind words mean the world to our employees who work hard every day to make every interaction with customers an excellent one. Congratulations on your new vehicle and Welcome to the family!
Florida Fine Cars rocked!!
I went to 10 dealerships and they were all xxxxxxxx scam artists with adding fees on top of fees!! I went to Car Factory Outlet and they sucked! I went to Toyota Hollywood and they didn't want to help!! I went to Hollywood Kia and the manager had attitude when I didn't want to agree with his terms. I went to Doral Miami H.Greg and they xxxxing sucked too!! They had all these fees!!! At Florida Fine Cars, the prices were amazingly low. Love the prices!! Karim helped me and he was awesome!! Thank You for my purchase!! I love my Toyota!! Very professional and I recommend him to everyone who comes to buy a car here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John Colon, Thank you for taking the time to leave us a positive review! Our team strives for excellence when it comes to helping our customers find exactly what they want and need in a vehicle by providing the best customer service, lowest prices, transparency, and a huge selection of pre-owned vehicles. We appreciate you as a customer and appreciate you giving us the opportunity to earn your business. Congratulations on the new vehicle and Enjoy!!
Went in wanting to refinance my car I ran into Brandon...
Went in wanting to refinance my car I ran into Brandon the sales person. He was good got me everything I wanted and I left with a new car. Only 11 thousand miles. Super happy at my with my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kylaestiverne, Thank you for taking the time to leave us a positive review! Our team strives for excellence when it comes to helping our customers find exactly what they want and need within their budget. We provide the best customer service and the most transparent process possible. We appreciate you as a customer and appreciate you giving us the opportunity to earn your business. Congratulations on the new vehicle and Enjoy!!
sold me defective car and may have fraud me
In the last 2 years, we have purchased 2 cars from this company. Both experiences were horrible. They lie and say anything to make a sale but don't follow through. In February, we purchased a 2015 S Class Mercedes. It was the worst experience and was unbelievably horrible! Our sales rep was Daniel Pena. He and Florida Fine Cars sold us a defective car. How is it possible to allow a defective Mercedes to drive off your lot? Since then, we have been going back and forth for 5 months with their loyalty manager, Ana Mercado, their finance manager, Frank and their general sales manager, Jose Rivera. However to date, all the issues that piled up are still unresolved including potential fraud committed on us, the consumer. To summarize: We purchased 2 cars, the last being a Mercedes. Initially, the Mercedes was defective. They tried to fix it, however it is still defective. We spent months back and forth and now they have stopped responding all together. They lie, sell defective cars and may have committed consumer fraud. Trust nothing they say and get everything in writing. If possible, go to any other of the many honest and fair car dealerships around.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Jay Warde, Hello Mr. Jay Warde, My name is Rafael and I am the COO of Florida Fine Cars. Please accept my sincere apologies for your recent negative experience. I’m sorry to hear you are less than satisfied with your purchase experience. Our goal is always the total satisfaction of our customers. I’d like to discuss what occurred and see how I may be of assistance with the mentioned issues. At your convenience, please contact me directly at 866-540-0558. We value our customers’ opinions and thank you for bringing this to our attention.
Joesph S. was so outstanding with his care and management...
Joesph S. was so outstanding with his care and management of my well being making sure i was satisfied with the outcome of the process. He worked very diligently and patient with me and made sure i was happy with my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sfmorris.53, Thank You so much for taking the time to share your experience with us. We are so happy to hear that Joseph S. was able to provide great customer service. Here at Florida Fine Cars we stand side by side with every customer thru out the entire process and provide the most transparent experience possible. We truly appreciate you as a customer and the opportunity to earn your business. Enjoy your new vehicle! Welcome to the family!
