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Premier Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (31 reviews)
Sales hours:
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (31 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Stay away

My mom bought a truck from here was told it had a 3 month 3,000 mile warranty and if anything went wrong they would cover it. A week after she bought it she took it back because the navigation and radio combo wasn't working very good. They told her to try a new antenna she did and that didn't help. Now the navigation screen is so dim you can hardly see it and it's hot to the touch and will not pick up any local radio stations. She has been calling all week they kept blowing her off. She got ahold of someone today they said that the warranty is powertrain only and stop calling. Horrible customer service I don't recommend doing business with them based on her experience.

Stay away

My mom bought a truck from here was told it had a 3 month 3,000 mile warranty and if anything went wrong they would cover it. A week after she bought it she took it back because the navigation and radio combo wasn't working very good. They told her to try a new antenna she did and that didn't help. Now the navigation screen is so dim you can hardly see it and it's hot to the touch and will not pick up any local radio stations. She has been calling all week they kept blowing her off. She got ahold of someone today they said that the warranty is powertrain only and stop calling. Horrible customer service I don't recommend doing business with them based on her experience.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Everything was excellent!! Highly recommend!!

Fielder kelly--he was very friendly and very helpful with buying my first "new" car!! Would highly recommend my friends and family here!!

Everything was excellent!! Highly recommend!!

Fielder kelly--he was very friendly and very helpful with buying my first "new" car!! Would highly recommend my friends and family here!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Positive experience!

I can't say enough good things about Premier Auto! I have purchased 2 cars from them and both times it was easy and stress free! They make you feel part of the team. Even after the sale if there is any concerns they took care of them in a timely matter. You will not find a better car buying experience!

Positive experience!

I can't say enough good things about Premier Auto! I have purchased 2 cars from them and both times it was easy and stress free! They make you feel part of the team. Even after the sale if there is any concerns they took care of them in a timely matter. You will not find a better car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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very helpful and knowledgeable staff

The staff I spoke to about the vehicle I requested info on were very helpful and courteous!

very helpful and knowledgeable staff

The staff I spoke to about the vehicle I requested info on were very helpful and courteous!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Outstanding Dealership

Best dealership I've dealt with in decades. BJ was super helpful. Saved thousands over dealing with local dealers in my area. Well worth the 2 hr drive to Jonesboro. Initial phone negotiations were honored with no surprises. I cannot say enough about this business and staff. I will always check with these folks first before buying a vehicle in the future.

Outstanding Dealership

Best dealership I've dealt with in decades. BJ was super helpful. Saved thousands over dealing with local dealers in my area. Well worth the 2 hr drive to Jonesboro. Initial phone negotiations were honored with no surprises. I cannot say enough about this business and staff. I will always check with these folks first before buying a vehicle in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!!

Our experience at Premier Auto was great. All of the staff is very friendly, and Will worked hard to get the deal done. We will definitely recommend Premier Auto to friends and family, as well as keep them in mind for any future purchases we make.

Great experience!!

Our experience at Premier Auto was great. All of the staff is very friendly, and Will worked hard to get the deal done. We will definitely recommend Premier Auto to friends and family, as well as keep them in mind for any future purchases we make.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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TOP NOTCH! EASIEST CAR DEAL EVER-HIGHLY RECOMMEND!

Easiest car deal ever! My family and I worked with Fielder Kelly and had tremendous customer service and got what we needed/wanted with no hassle! We will use this dealership again!

TOP NOTCH! EASIEST CAR DEAL EVER-HIGHLY RECOMMEND!

Easiest car deal ever! My family and I worked with Fielder Kelly and had tremendous customer service and got what we needed/wanted with no hassle! We will use this dealership again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great service

It was very helpful and good to what I was looking for

great service

It was very helpful and good to what I was looking for

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Selling was not helpful at all

i didn't like the way i was treated at all ,they got all information from never return saying anything they was bad with business with me.i never will try doing business there again.

Selling was not helpful at all

i didn't like the way i was treated at all ,they got all information from never return saying anything they was bad with business with me.i never will try doing business there again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

I'm not sure why Mr. Bruce felt like he wasn't treated very well as we did respond to him, and answer his questions as well as provide a solution for his needs. I do remember this deal well, and I will admit we were very busy and our response times were longer than normal, but we definitely did get back with him.

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Awesome deals!

Jenny was super helpful and friendly! Didn't try to talk us into buying a car or truck we couldn't afford and found the perfect truck that we could afford! I would recommend this business to anyone with bad or great credit! And my husband and I have been telling everyone how awesome our vehicle is and how great of a deal we got and many of them said they would be going to car choice when they look for a different vehicle! Every vehicle on the lot was clean and well kept! Not those "ding and dent" you expect from car dealers who accept anyone with any type of credit!

Awesome deals!

Jenny was super helpful and friendly! Didn't try to talk us into buying a car or truck we couldn't afford and found the perfect truck that we could afford! I would recommend this business to anyone with bad or great credit! And my husband and I have been telling everyone how awesome our vehicle is and how great of a deal we got and many of them said they would be going to car choice when they look for a different vehicle! Every vehicle on the lot was clean and well kept! Not those "ding and dent" you expect from car dealers who accept anyone with any type of credit!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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