Reviews
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My mom bought a truck from here was told it had a 3 month 3,000 mile warranty and if anything went wrong they would cover it. A week after she bought it she took it back because the navigation and radio combo wasn't working very good. They told her to try a new antenna she did and that didn't help. Now the navigation screen is so dim you can hardly see it and it's hot to the touch and will not pick up any local radio stations. She has been calling all week they kept blowing her off. She got ahold of someone today they said that the warranty is powertrain only and stop calling. Horrible customer service I don't recommend doing business with them based on her experience.
Stay away
My mom bought a truck from here was told it had a 3 month 3,000 mile warranty and if anything went wrong they would cover it. A week after she bought it she took it back because the navigation and radio combo wasn't working very good. They told her to try a new antenna she did and that didn't help. Now the navigation screen is so dim you can hardly see it and it's hot to the touch and will not pick up any local radio stations. She has been calling all week they kept blowing her off. She got ahold of someone today they said that the warranty is powertrain only and stop calling. Horrible customer service I don't recommend doing business with them based on her experience.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Everything was excellent!! Highly recommend!!
Fielder kelly--he was very friendly and very helpful with buying my first "new" car!! Would highly recommend my friends and family here!!
Everything was excellent!! Highly recommend!!
Fielder kelly--he was very friendly and very helpful with buying my first "new" car!! Would highly recommend my friends and family here!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Positive experience!
I can't say enough good things about Premier Auto! I have purchased 2 cars from them and both times it was easy and stress free! They make you feel part of the team. Even after the sale if there is any concerns they took care of them in a timely matter. You will not find a better car buying experience!
Positive experience!
I can't say enough good things about Premier Auto! I have purchased 2 cars from them and both times it was easy and stress free! They make you feel part of the team. Even after the sale if there is any concerns they took care of them in a timely matter. You will not find a better car buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
very helpful and knowledgeable staff
The staff I spoke to about the vehicle I requested info on were very helpful and courteous!
very helpful and knowledgeable staff
The staff I spoke to about the vehicle I requested info on were very helpful and courteous!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Outstanding Dealership
Best dealership I've dealt with in decades. BJ was super helpful. Saved thousands over dealing with local dealers in my area. Well worth the 2 hr drive to Jonesboro. Initial phone negotiations were honored with no surprises. I cannot say enough about this business and staff. I will always check with these folks first before buying a vehicle in the future.
Outstanding Dealership
Best dealership I've dealt with in decades. BJ was super helpful. Saved thousands over dealing with local dealers in my area. Well worth the 2 hr drive to Jonesboro. Initial phone negotiations were honored with no surprises. I cannot say enough about this business and staff. I will always check with these folks first before buying a vehicle in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!!
Our experience at Premier Auto was great. All of the staff is very friendly, and Will worked hard to get the deal done. We will definitely recommend Premier Auto to friends and family, as well as keep them in mind for any future purchases we make.
Great experience!!
Our experience at Premier Auto was great. All of the staff is very friendly, and Will worked hard to get the deal done. We will definitely recommend Premier Auto to friends and family, as well as keep them in mind for any future purchases we make.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
TOP NOTCH! EASIEST CAR DEAL EVER-HIGHLY RECOMMEND!
Easiest car deal ever! My family and I worked with Fielder Kelly and had tremendous customer service and got what we needed/wanted with no hassle! We will use this dealership again!
TOP NOTCH! EASIEST CAR DEAL EVER-HIGHLY RECOMMEND!
Easiest car deal ever! My family and I worked with Fielder Kelly and had tremendous customer service and got what we needed/wanted with no hassle! We will use this dealership again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great service
It was very helpful and good to what I was looking for
great service
It was very helpful and good to what I was looking for
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Selling was not helpful at all
i didn't like the way i was treated at all ,they got all information from never return saying anything they was bad with business with me.i never will try doing business there again.
Selling was not helpful at all
i didn't like the way i was treated at all ,they got all information from never return saying anything they was bad with business with me.i never will try doing business there again.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I'm not sure why Mr. Bruce felt like he wasn't treated very well as we did respond to him, and answer his questions as well as provide a solution for his needs. I do remember this deal well, and I will admit we were very busy and our response times were longer than normal, but we definitely did get back with him.
Awesome deals!
Jenny was super helpful and friendly! Didn't try to talk us into buying a car or truck we couldn't afford and found the perfect truck that we could afford! I would recommend this business to anyone with bad or great credit! And my husband and I have been telling everyone how awesome our vehicle is and how great of a deal we got and many of them said they would be going to car choice when they look for a different vehicle! Every vehicle on the lot was clean and well kept! Not those "ding and dent" you expect from car dealers who accept anyone with any type of credit!
Awesome deals!
Jenny was super helpful and friendly! Didn't try to talk us into buying a car or truck we couldn't afford and found the perfect truck that we could afford! I would recommend this business to anyone with bad or great credit! And my husband and I have been telling everyone how awesome our vehicle is and how great of a deal we got and many of them said they would be going to car choice when they look for a different vehicle! Every vehicle on the lot was clean and well kept! Not those "ding and dent" you expect from car dealers who accept anyone with any type of credit!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase