Reviews
Always the best service. Joey Balestra is a great mechanic. Always does his best for the customer and for Toyota..thanks a million
Always the best service. Joey Balestra is a great mechanic. Always does his best for the customer and for Toyota..thanks a million
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Toyota Westbank did a wonderful job on getting me in and out in record time. It was my first time using them but I was very impressed on how smooth entering was and I will continue to used this place for my free oil changes throughout my new purchase of my Tacoma. My only regret is not buying the vehicle from here. Sorry and Thank you Pat
Toyota Westbank did a wonderful job on getting me in and out in record time. It was my first time using them but I was very impressed on how smooth entering was and I will continue to used this place for my free oil changes throughout my new purchase of my Tacoma. My only regret is not buying the vehicle from here. Sorry and Thank you Pat
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I like the service it was quick. The people were friendly. John was really nice.
I like the service it was quick. The people were friendly. John was really nice.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff John to be so supportive during your experience here at Group 1 Toyota West Bank. Please don't hesitate to reach out if there's anything additional we can do for you.
A good service everytime. I always bring my car for service. They are very nice. They take care of your car. They are accommodating even if I always do walk in.
A good service everytime. I always bring my car for service. They are very nice. They take care of your car. They are accommodating even if I always do walk in.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Hazel, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Caught a blow out on my way to work , called Toyota at around 9am . They had a tire in stock , dropped my car off at 12 and asked for an oil change due to be being close to my mileage , I got a call at 230 saying my car was ready , on a Friday at that ! Very thankful for that !
Caught a blow out on my way to work , called Toyota at around 9am . They had a tire in stock , dropped my car off at 12 and asked for an oil change due to be being close to my mileage , I got a call at 230 saying my car was ready , on a Friday at that ! Very thankful for that !
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kyle, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
The entire experience was 1st class From Paula, sales manager to Salesmen Rene and Darryl
The entire experience was 1st class From Paula, sales manager to Salesmen Rene and Darryl
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota West Bank. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Customer service was great. Wait was not long. Very easy process definitely will return. customer service advisor was very pleasant and professional.
Customer service was great. Wait was not long. Very easy process definitely will return. customer service advisor was very pleasant and professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Got there real early then my appointment time and was finished in a decent amount of time which made it better for me to get my errands done early as well
Got there real early then my appointment time and was finished in a decent amount of time which made it better for me to get my errands done early as well
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Shawn, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
I was using walker and was given assistance into waiting area. Rep explained work needed and others asked if needed anything during my wait.
I was using walker and was given assistance into waiting area. Rep explained work needed and others asked if needed anything during my wait.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Victor always does outstanding job with his customer he very professional and takes care of you keep up the good work when I come there I looking for Victor
Victor always does outstanding job with his customer he very professional and takes care of you keep up the good work when I come there I looking for Victor
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Sandra, we're happy you found our staff Victor to be so supportive during your experience here at Group 1 Toyota West Bank. We are always more than happy to assist you if anything else comes up. Take care!