Reviews
They are always professional and provide great service at
They are always professional and provide great service at a competitive price. It's the only place that I get my car serviced.
They are always professional and provide great service at
They are always professional and provide great service at a competitive price. It's the only place that I get my car serviced.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was very quick and easy process .
It was very quick and easy process . Took care of my car and insurance needs at the same time with help from my salesperson. Definitely will return in the future when I need another car or truck .
It was very quick and easy process .
It was very quick and easy process . Took care of my car and insurance needs at the same time with help from my salesperson. Definitely will return in the future when I need another car or truck .
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Great service.
Great service. I did not have to wait long for my service. Tyler was great
Great service.
Great service. I did not have to wait long for my service. Tyler was great
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Overall a very pleasant experience without much stress.
Overall a very pleasant experience without much stress. The salesman and manager were not pushy about any aspect of the purchase. Would buy from them again.
Overall a very pleasant experience without much stress.
Overall a very pleasant experience without much stress. The salesman and manager were not pushy about any aspect of the purchase. Would buy from them again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Toyota West Bank. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Friendly and competent Toyota dealership.
Friendly and competent Toyota dealership. Service took a little longer than expected, but I rather have them take their time and do it right than rushing.
Friendly and competent Toyota dealership.
Friendly and competent Toyota dealership. Service took a little longer than expected, but I rather have them take their time and do it right than rushing.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The team at group 1 were very courteous and helpful.
The team at group 1 were very courteous and helpful. Mike McGowan lead me thru the complete process making it easy for me to make my decisions.
The team at group 1 were very courteous and helpful.
The team at group 1 were very courteous and helpful. Mike McGowan lead me thru the complete process making it easy for me to make my decisions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Excellent!
Excellent!! Service and quality is above and beyond!! Thank you Group 1 Toyota for always taking care of my car needs!! And for an excellent customer experience!!
Excellent!
Excellent!! Service and quality is above and beyond!! Thank you Group 1 Toyota for always taking care of my car needs!! And for an excellent customer experience!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
HI Maria, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Toyota West Bank! We are always more than happy to assist you if anything else comes up. Take care!
Service was no hassles and very quick.
Service was no hassles and very quick. Waiting room was clean and comfortable. Service people were very knowledgeable
Service was no hassles and very quick.
Service was no hassles and very quick. Waiting room was clean and comfortable. Service people were very knowledgeable
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
The Scheduling process was easy to navigate and they
The Scheduling process was easy to navigate and they offered a discount from the site. The wait time for my 110k services was about 90 minutes. Service Reps are always helpful and courteous.
The Scheduling process was easy to navigate and they
The Scheduling process was easy to navigate and they offered a discount from the site. The wait time for my 110k services was about 90 minutes. Service Reps are always helpful and courteous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
When I first took the car there, they called me back and
When I first took the car there, they called me back and said they were unable to help me with my vehicle but apparently the lead mechanic said that he would like to take a shot at it. They quoted me $2000. They came in under budget at 1500 they did quality work and I really appreciate the job that they?ve done. The customer service was awesome.
When I first took the car there, they called me back and
When I first took the car there, they called me back and said they were unable to help me with my vehicle but apparently the lead mechanic said that he would like to take a shot at it. They quoted me $2000. They came in under budget at 1500 they did quality work and I really appreciate the job that they?ve done. The customer service was awesome.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Michael, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.