Reviews
I had service done today.
I had service done today. They were on time, courteous, and kept me informed of what was going on. The service was done well and it was easy to check out.
I had service done today.
I had service done today. They were on time, courteous, and kept me informed of what was going on. The service was done well and it was easy to check out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Toyota in Harvey.
Toyota in Harvey. Great customer service. Victor always goes above and beyond keeping you informed on repairs needed..
Toyota in Harvey.
Toyota in Harvey. Great customer service. Victor always goes above and beyond keeping you informed on repairs needed..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found Victor to be so supportive during your experience here at Group 1 Toyota West Bank. Feel free to reach out to us if you need anything. Have a wonderful day.
They were able to answer my questions and provided a
They were able to answer my questions and provided a realistic timeline to complete my services.
They were able to answer my questions and provided a
They were able to answer my questions and provided a realistic timeline to complete my services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service department is always great and courteous!
The service department is always great and courteous!! They are always willing to work with you!!
The service department is always great and courteous!
The service department is always great and courteous!! They are always willing to work with you!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
Today they serviced my 2023 Toyota Crown.
Today they serviced my 2023 Toyota Crown. Service agent Nina was great to work with, taking her time to explain everything to me. Car was taken in on time and service was completed efficiently while I waited. Fair price, good service, happy customer.
Today they serviced my 2023 Toyota Crown.
Today they serviced my 2023 Toyota Crown. Service agent Nina was great to work with, taking her time to explain everything to me. Car was taken in on time and service was completed efficiently while I waited. Fair price, good service, happy customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tom, thank you for your kind review; we are happy to pass along your comments to Nina at Group 1 Toyota West Bank! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service was great today no complaints.
Service was great today no complaints. Perfect timing on the service in and out even took care of my Truck recall I was really impressed. Thank you
Service was great today no complaints.
Service was great today no complaints. Perfect timing on the service in and out even took care of my Truck recall I was really impressed. Thank you
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Donald, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Toyota West Bank. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service was just like you like it.
The service was just like you like it. Easy in & out! Been going for awhile, keep up the good work! The service rep does there job for you.
The service was just like you like it.
The service was just like you like it. Easy in & out! Been going for awhile, keep up the good work! The service rep does there job for you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Myron, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The team was very polite and very helpful when asked
The team was very polite and very helpful when asked questions. Services were complete even recalls in an efficient manner with no issues.
The team was very polite and very helpful when asked
The team was very polite and very helpful when asked questions. Services were complete even recalls in an efficient manner with no issues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Aaron, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota West Bank. Thank you, and have a fantastic day!
Very good experience there and the people are very
Very good experience there and the people are very professional about their jobs and I would recommend them to give my truck service anytime it needs anything done
Very good experience there and the people are very
Very good experience there and the people are very professional about their jobs and I would recommend them to give my truck service anytime it needs anything done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Nice service staff, easy appointments scheduling,, issues
Nice service staff, easy appointments scheduling,, issues were promptly and accurately addressed. Will continue with them!
Nice service staff, easy appointments scheduling,, issues
Nice service staff, easy appointments scheduling,, issues were promptly and accurately addressed. Will continue with them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!