Reviews
Write a reviewA very friendly family owned business that truly cares
A very friendly family owned business that truly cares about their customers… have always received top notch service and the best deals. Very professional.
A very friendly family owned business that truly cares
A very friendly family owned business that truly cares about their customers… have always received top notch service and the best deals. Very professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I have bought all four cars from here.
I have bought all four cars from here. Always a great experience. I won’t go anywhere else
I have bought all four cars from here.
I have bought all four cars from here. Always a great experience. I won’t go anywhere else
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had a great experience buying a car from Kenn Motors!
I had a great experience buying a car from Kenn Motors! Everyone was so nice! They helped with the whole process and made it go very smooth!
I had a great experience buying a car from Kenn Motors!
I had a great experience buying a car from Kenn Motors! Everyone was so nice! They helped with the whole process and made it go very smooth!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wouldn’t get my car from anyone else.
Wouldn’t get my car from anyone else. Family owned business who made the whole car buying process easy!
Wouldn’t get my car from anyone else.
Wouldn’t get my car from anyone else. Family owned business who made the whole car buying process easy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was very impressed on my visit to Kenn Motors.
I was very impressed on my visit to Kenn Motors. I was really comfortable around the staff at Kenn Motors, and felt they are very honest. I found the vehicle I wanted at a different car dealer, but I would have no problem making a purchase at Kenn Motors.
I was very impressed on my visit to Kenn Motors.
I was very impressed on my visit to Kenn Motors. I was really comfortable around the staff at Kenn Motors, and felt they are very honest. I found the vehicle I wanted at a different car dealer, but I would have no problem making a purchase at Kenn Motors.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very happy!!
I just purchased my 4th van from Kenn Motors!! Always a smooth and wonderful experience! Great staff, great vehicle and great price...that’s why I always come back.
Very happy!!
I just purchased my 4th van from Kenn Motors!! Always a smooth and wonderful experience! Great staff, great vehicle and great price...that’s why I always come back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Completely disappointed
After purchasing 3 prior vehicles from this dealership and being happy with them,I purchased a 2012 jeep wrangler,the day I picked it up the check engine light came on,I was assured it was probably nothing more than a faulty gas cap,the tech canceled the engine light and I left. 2 miles down the road, the low oil light came on,I went straight for an oil change. The next day,I overheated,engine light back on,I had to replace coolant/antifreeze daily.in research found the left engine head had been replaced twice,the right once. After taking to a mechanic I am now replacing the engine after owning this jeep for 5 months. After much frustration in trying to get any assistance this dealership has offered to pitch in on the cost "if they can,minimally". I will never purchase there again.
Completely disappointed
After purchasing 3 prior vehicles from this dealership and being happy with them,I purchased a 2012 jeep wrangler,the day I picked it up the check engine light came on,I was assured it was probably nothing more than a faulty gas cap,the tech canceled the engine light and I left. 2 miles down the road, the low oil light came on,I went straight for an oil change. The next day,I overheated,engine light back on,I had to replace coolant/antifreeze daily.in research found the left engine head had been replaced twice,the right once. After taking to a mechanic I am now replacing the engine after owning this jeep for 5 months. After much frustration in trying to get any assistance this dealership has offered to pitch in on the cost "if they can,minimally". I will never purchase there again.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Car Buying Experience Ever
I am always frustrated with the car buying process but at Kenn Motors it was a breeze. Extremely friendly, no pressure, no tricks, no lies. Just trying to make the best experience for the customer.
Best Car Buying Experience Ever
I am always frustrated with the car buying process but at Kenn Motors it was a breeze. Extremely friendly, no pressure, no tricks, no lies. Just trying to make the best experience for the customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing Experience
Kenn Motors has the best priced vehicles in the area, I can see why they have been around for so long! They made purchasing my 2016 Hyundai Elantra a breeze and I would recommend them to anyone.
Amazing Experience
Kenn Motors has the best priced vehicles in the area, I can see why they have been around for so long! They made purchasing my 2016 Hyundai Elantra a breeze and I would recommend them to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey CarGuy, thank you for the amazing review! We are pleased that you enjoyed working with us and we hope you love your 2016 Hyundai Elantra!
2003 Dodge Truck 165,000 A lie in sales.. mislead
shameful business. The truck listed was a total trashed truck they used for a service truck and plow. The motor had problems with parts in the back seat and the entire frontend needed to be replaced because of the plow being attached. I needed a truck for me and my family and the Sales staff showed me the truck and went back inside the building... come on guys.. you call this a good business??? Families need fair business. this truck has about 5000.00 amount of dollars in repair... and you want 6,800 for it... You are shameful..
2003 Dodge Truck 165,000 A lie in sales.. mislead
shameful business. The truck listed was a total trashed truck they used for a service truck and plow. The motor had problems with parts in the back seat and the entire frontend needed to be replaced because of the plow being attached. I needed a truck for me and my family and the Sales staff showed me the truck and went back inside the building... come on guys.. you call this a good business??? Families need fair business. this truck has about 5000.00 amount of dollars in repair... and you want 6,800 for it... You are shameful..
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hey Mike, we are sorry to hear about your experience. The truck is listed as a plow truck online so therefore it would be sold as a plow / service truck. If you would have wished to remove the plow components to convert it into a family truck after the purchase that would have been up to your own discretion. We had told you before you stopped in that we have had / used this truck for the last 6 years to plow our dealership lot. When you called and asked about the truck we had told you that the truck has rust, and has a loud exhaust (which would be the parts in the back seat that you are referring to). Not a motor problem.. We are sorry you feel that our employee didn't meet your standards, but during this COVID epidemic we have been trying to give our customers as much space as we can to keep everyone safe. Being a family owned business in Ottawa, IL for the last 47 years we do our best to meet our customers needs. Once again, we are sorry to hear that our plow truck didn't meet your expectations for a family truck.