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Platinum Used Cars

(279 reviews)
Visit Platinum Used Cars
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday 12:00pm–6:00pm
(678) 398-4701 (678) 398-4701

Inventory

See all 95 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2011.
Over these years Platinum Used Cars gained excellent reputation in selling top of the line pre-owned luxury cars in Georgia region. Our owners have been in the business of selling used cars from over 10 years with extensive experience and understanding of the auto industry. We have grown through the years by providing our very loyal customers a variety of easy ways to meet their car buying needs: wide selections of pre-owned/used cars; innovative multiple methods and sources of financing and friendly well-trained and professional personnel in our used car dealership.

Reviews

(279 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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This was by far the worst car buying experience in over

This was by far the worst car buying experience in over 20 years.Absolutely aggregious

This was by far the worst car buying experience in over

This was by far the worst car buying experience in over 20 years.Absolutely aggregious

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Purchased a vehicle from this company and trusted them

Purchased a vehicle from this company and trusted them with shipping. My vehicle was delivered damaged. Theu agreed to pay for the rapids but once I gave them the estimates they said it was too much. We than came to an agreement on an amount for me to be compensated. They lied and told me the check was mailed. Then they told me it was be delivered to me by next day delivery I never recited the check they continues to give me the run around and than eventually stopped answering my calls and text messages. I would NOT RECOMMEND THIS PLACE TO ANYONE ESPECIALLY IF YOU LIVE Out OF STATE!!

Purchased a vehicle from this company and trusted them

Purchased a vehicle from this company and trusted them with shipping. My vehicle was delivered damaged. Theu agreed to pay for the rapids but once I gave them the estimates they said it was too much. We than came to an agreement on an amount for me to be compensated. They lied and told me the check was mailed. Then they told me it was be delivered to me by next day delivery I never recited the check they continues to give me the run around and than eventually stopped answering my calls and text messages. I would NOT RECOMMEND THIS PLACE TO ANYONE ESPECIALLY IF YOU LIVE Out OF STATE!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Worst dealer in the WHOLE world.

Worst dealer in the WHOLE world. Mr. Brent K. is a bold face liar! I would not trust him with the Devil! He stole money from me and lied unit he turn RED in his bold face!

Worst dealer in the WHOLE world.

Worst dealer in the WHOLE world. Mr. Brent K. is a bold face liar! I would not trust him with the Devil! He stole money from me and lied unit he turn RED in his bold face!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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They advertise that they had a trd pro Toyota but it was

They advertise that they had a trd pro Toyota but it was not although many dealers do this I wish they would have more knowledge about what their selling

They advertise that they had a trd pro Toyota but it was

They advertise that they had a trd pro Toyota but it was not although many dealers do this I wish they would have more knowledge about what their selling

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Just bought a car from Juan in Alpharetta.

Just bought a car from Juan in Alpharetta. I usually dread the idea of going through the car purchase process, but I had an amazing experience at this dealership thanks to Juan! Their cars are high quality and priced right, and they helped me get a really good rate by working with major lenders—truly the best deal. Juan was genuine, knowledgeable, and never pushy. He answered all my questions and made sure I felt great about the car! The car was in better condition than I expected. It was refreshingly great experience!

Just bought a car from Juan in Alpharetta.

Just bought a car from Juan in Alpharetta. I usually dread the idea of going through the car purchase process, but I had an amazing experience at this dealership thanks to Juan! Their cars are high quality and priced right, and they helped me get a really good rate by working with major lenders—truly the best deal. Juan was genuine, knowledgeable, and never pushy. He answered all my questions and made sure I felt great about the car! The car was in better condition than I expected. It was refreshingly great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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The company promised me in August and told me that it had

The company promised me in August and told me that it had returned the extended warranty of the vehicle, and until today I called the DOWC company to ask them that this has not been returned, and no one answered the phone to the dealer or just asked and then there was no news

The company promised me in August and told me that it had

The company promised me in August and told me that it had returned the extended warranty of the vehicle, and until today I called the DOWC company to ask them that this has not been returned, and no one answered the phone to the dealer or just asked and then there was no news

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Do Not ever purchase a car from them!

Do Not ever purchase a car from them!!!! I just purchase a car three weeks ago and already the service maintenance light is on. The car is not pulling at all. I call the office all to get the run around and lied to for over 3 hours. Once they called me back I was told that they would not be able to see my car for up 15-20 days because the Marietta location was back up. I asked as a new customer wouldn't you want to help me the owner stated that offering me the 15-20 days was helping me. He then asked why didn't I get the warranty from his Finance team which was never offered at the time of sale. He also told me to take the car to some one else to have them look at it because even if I bought it to them it would be a charge. This dealership is selling used cars with some low miles with big issues. Once they make the sale they can care less about you. The customer service in Alpharetta in horrible. One dealership tells you one thing and the other one tells you another which means they are never on the same page. I have had to go to other measures to take care of this matter. Please avoid getting a car from Marietta location as well!!!! because if one place is selling bad cars best to believe the other one is too. I this point I messed up! I should have followed my first mind and went to Ford dealship it was the same car just 2000 dollars more but I wanted to give that salesman a chance. Now Im taking other measure to fix the issue. I will never recommend them to anyone. Im glad I told my friend to go with the dealship she was with because I would be able to look at myself if I had put her in this position. NEVER BUY YOUR CAR FROM HERE !!!

Do Not ever purchase a car from them!

Do Not ever purchase a car from them!!!! I just purchase a car three weeks ago and already the service maintenance light is on. The car is not pulling at all. I call the office all to get the run around and lied to for over 3 hours. Once they called me back I was told that they would not be able to see my car for up 15-20 days because the Marietta location was back up. I asked as a new customer wouldn't you want to help me the owner stated that offering me the 15-20 days was helping me. He then asked why didn't I get the warranty from his Finance team which was never offered at the time of sale. He also told me to take the car to some one else to have them look at it because even if I bought it to them it would be a charge. This dealership is selling used cars with some low miles with big issues. Once they make the sale they can care less about you. The customer service in Alpharetta in horrible. One dealership tells you one thing and the other one tells you another which means they are never on the same page. I have had to go to other measures to take care of this matter. Please avoid getting a car from Marietta location as well!!!! because if one place is selling bad cars best to believe the other one is too. I this point I messed up! I should have followed my first mind and went to Ford dealship it was the same car just 2000 dollars more but I wanted to give that salesman a chance. Now Im taking other measure to fix the issue. I will never recommend them to anyone. Im glad I told my friend to go with the dealship she was with because I would be able to look at myself if I had put her in this position. NEVER BUY YOUR CAR FROM HERE !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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went to the dealership to try and test drive a Mercedes

went to the dealership to try and test drive a Mercedes S580 that was advertised on their website, the sales person was very rude and condescending , later found out it was the owner or buyer, i guess he thought we couldn't afford it . needless to say i left without a test drive. very rude and disrespectful. no customer service .

went to the dealership to try and test drive a Mercedes

went to the dealership to try and test drive a Mercedes S580 that was advertised on their website, the sales person was very rude and condescending , later found out it was the owner or buyer, i guess he thought we couldn't afford it . needless to say i left without a test drive. very rude and disrespectful. no customer service .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Very easy and comfortable working with.

Very easy and comfortable working with. Frank is very professional and overall seems to one of the best dealerships I’ve worked with

Very easy and comfortable working with.

Very easy and comfortable working with. Frank is very professional and overall seems to one of the best dealerships I’ve worked with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Nice and helpful people!

Nice and helpful people! Would recommend them! Good cars and good prices go check them out

Nice and helpful people!

Nice and helpful people! Would recommend them! Good cars and good prices go check them out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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See all 279 reviews