San Antonio Chrysler Dodge Jeep Ram

The best All staff very profecional Thanks to amador Thanks all. See you soon. Ok

Got the deal of a lifetime and car payment was perfect for the car I picked!

So I’m still really irritated with the quality of the service that we received. First, I made a deal before we arrived and drove to San Antonio, a four hour drive away thinking it was going to be a quick sale. When we got there, they misplaced the keys which took forever to find it, the vehicle wasn’t ready, and we still had to drive four hours back to our city. Second, according to the CARFAX, it states that y’all replaced the washer fluid pump with the reconditioning, which was by the way 2000 dollars. Well, when we got back to Harlingen and checked under the hood, the washer fluid pump wasn’t installed at all. It was there but it wasn’t functional at all. So we received a Samual the following day asking if we made it home all right and asked if we liked the car. We did liked the car except for the fact that it had hail damage on the hood that wasn’t reported and the fact that the washer fluid didn’t work because it wasn’t properly installed. He stated, “oh just take it to Toyota and they’ll install it for you”. So that’s what we did and according to Toyota, it’s going to be $250 to get it installed and working again. So yall charged me a reconditioning fee of $2k and the car fax clearly mentions that yall replaced the washer fluid pump, when you literally just put one in without attaching it and they we have to pay $250 to attach it. Thats crazy and unethical.

I purchased a jeep 10 years ago and was pleased. Needed a new vehicle now, they still were wonderful to work with. Ignacio was superb. Automobiles have changed a lot. He had to really explain to me how all of the technology worked and with what fit best for me. He seems to always be on call, just to answer a question. The other staff members were good as well. Made purchasing my new Jeep as pleasant experience. Glad to know there are dealers like this still around and ready to help.

They were great & helpful. Thank you I'll recommend people to that area to get a new vehicle

Rolland our sales rep was amazing, the dealer overall was great buying experience will definitely be telling our friends about this dealer for there future auto purchases I do want to mention the gentleman that detailed the truck before we took it did an amazing job as well very courteous and customer service driven definitely 10 starts to the detail guy !

I’ve purchased two vehicles from this dealership in the past and never had any issues, but this most recent experience was completely different. The salesman was great, friendly, helpful, and professional. No complaints there. The managers worked hard to make the deal happen, and I appreciate that. However, even considering it wasn’t the easiest deal, spending over six hours at the dealership felt excessive. My previous two purchases with them were wrapped up in half that time, so this process just felt unnecessarily slow and drawn out. Unfortunately, the finance manager, Shady Diab, ruined the overall experience. He became visibly upset when I declined to purchase their overpriced GAP insurance and extended warranties, even raising his voice and talking down to me. That behavior was uncalled for and very unprofessional. To make matters worse, when I left the dealership, the thumb drive with my paperwork wasn’t included in the packet, and I had to return two days later to get it. Overall, I would still recommend this dealership based on my past experiences and the professionalism of the sales team, but I would strongly suggest avoiding any interaction with Shady Diab in the finance office.

Friendly dealership. 2nd time buying from this location. Enjoying being back in a Jeep. Codie was a great sales person

Great service Listen I'm not a big talker The service was on time and very in and out

Our sales person was very nice and organized lady. She tried her best to have everything ready so we can walk in and sign paperwork and leave.