Levittown Ford

DO NOT USE THIS DEALERSHIP!! I have no better way to describe this service center other than TERRIBLE! I have had 2 separate absolutely terrible experiences here. Last summer they had my car for over 62 days and I had to bring it back right after to fix forgotten nuts and other parts to be reinstalled. Also turns out the tires they installed also went bad within 2 months. Now a year later my transmission goes (6 year old car and only 70,000 miles) and I have no choice but to go back. They assured me this time would be different well it wasn’t. They quickly took my 8 grand but never explained things, communication was terrible, they told me 2 weeks it was over a month. Had to trade in a loaner twice and yet again bring my car back after pick up. I’m sorry but when you tell a customer pay first before you can see your car that just screams inconsideration and poor service. Conveniently no one ever answers the phone or can provide explanations and a manager is never available. Although I will never buy Ford again due to my car having so many issues, this dealership is really the icing on the cake as to why no one should buy Ford. I’ve complained to corporate and VIP and clearly a year later nothing has changed. I will keep complaining and posting so others don’t go through the undue stress my family has endured for months due to Levitttown Ford.

If I could give more stars for Jack I would! My experience purchasing a new car with him was made incredibly easy and stress free. He is honest, kind, knowledgeable, patient, and works with you to find the right car for you at the best price. Hands down the best experience I’ve ever had buying a car. Unforeseen circumstances had me buying a second car shortly after and was sure to ask for Jack. Again, he delivered an incredible experience. I highly recommend Jack and the dealership!

Had a very pleasant and professional experience with this dealership from test drive to negotiation to trade in and orientation!

My third vehicle purchase here, Matt Monahan is a pleasure to deal with and everyone in sales makes the vehicle purchase nice and easy. It also helps that the service center is also great to deal with!!

I bought a Ford Maverick here - Both Leo and Liam were great to work with and they made the whole process very easy !

HORRIFIC service center....1st oil change, oil cap not put on and oil spilled all over engine block , no accountability or retribution...appt scheduled by their Dept for an EXTRA paid service of dings and dents, showed up for appt but the guy responsible for the service not told of appt. therefore was a NO SHOW?? Was told by Manny that I would be contacted by the manger Anselmo about previous encounter to only get a NO call.....and NOW recall being scheduled...asked to do both the recall and the dings at same time which will be a whole day, when asked about a loaner was told this place does NOT have any loaners.....so much for the xx V.I.P. program they advertise!!! so far this place is by FAR the Worst dealership I have ever encountered....I may dislike many dealers when it comes to sales as they are crooks which this place was too.....but at the least the other dealerships had EXCEPTIONAL service departments...this place is a disgrace!!!!

So happy with the process of purchasing my new vehicle. The process could not have been smoother. Zach was terrific!!

I had a positive experience at Levittown Ford concerning the 2025 Mustang Mach E. I was able to test drive the vehicle and we came to an agreement very quickly. The process of turning in my existing lease was seamless.

I had a great experience with Frank Monteforte. He was extremely helpfull and found me a great deal for the right price.

Leo is so knowledgeable in the vehicles that I am interested in that I have absolutely no qualms about coming back to him when I'm actually ready to Lease my next new Expedition. I have actually referred my own contacts to him as a must see before they purchase a vehicle! Thank you Leo! I'm a true believer in Built Ford Tough!