Reviews
HORRIFIC service center.
HORRIFIC service center....1st oil change, oil cap not put on and oil spilled all over engine block , no accountability or retribution...appt scheduled by their Dept for an EXTRA paid service of dings and dents, showed up for appt but the guy responsible for the service not told of appt. therefore was a NO SHOW?? Was told by Manny that I would be contacted by the manger Anselmo about previous encounter to only get a NO call.....and NOW recall being scheduled...asked to do both the recall and the dings at same time which will be a whole day, when asked about a loaner was told this place does NOT have any loaners.....so much for the xx V.I.P. program they advertise!!! so far this place is by FAR the Worst dealership I have ever encountered....I may dislike many dealers when it comes to sales as they are crooks which this place was too.....but at the least the other dealerships had EXCEPTIONAL service departments...this place is a disgrace!!!!
HORRIFIC service center.
HORRIFIC service center....1st oil change, oil cap not put on and oil spilled all over engine block , no accountability or retribution...appt scheduled by their Dept for an EXTRA paid service of dings and dents, showed up for appt but the guy responsible for the service not told of appt. therefore was a NO SHOW?? Was told by Manny that I would be contacted by the manger Anselmo about previous encounter to only get a NO call.....and NOW recall being scheduled...asked to do both the recall and the dings at same time which will be a whole day, when asked about a loaner was told this place does NOT have any loaners.....so much for the xx V.I.P. program they advertise!!! so far this place is by FAR the Worst dealership I have ever encountered....I may dislike many dealers when it comes to sales as they are crooks which this place was too.....but at the least the other dealerships had EXCEPTIONAL service departments...this place is a disgrace!!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
So happy with the process of purchasing my new vehicle.
So happy with the process of purchasing my new vehicle. The process could not have been smoother. Zach was terrific!!
So happy with the process of purchasing my new vehicle.
So happy with the process of purchasing my new vehicle. The process could not have been smoother. Zach was terrific!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our staff is committed to providing each of our clients with the best automotive experience! We hope you enjoy your new vehicle. Please let us know if you have any questions. Have a great day!
I had a positive experience at Levittown Ford concerning
I had a positive experience at Levittown Ford concerning the 2025 Mustang Mach E. I was able to test drive the vehicle and we came to an agreement very quickly. The process of turning in my existing lease was seamless.
I had a positive experience at Levittown Ford concerning
I had a positive experience at Levittown Ford concerning the 2025 Mustang Mach E. I was able to test drive the vehicle and we came to an agreement very quickly. The process of turning in my existing lease was seamless.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the 5-star rating! We truly appreciate your support. Don’t hesitate to reach out when you need us again.
I had a great experience with Frank Monteforte.
I had a great experience with Frank Monteforte. He was extremely helpfull and found me a great deal for the right price.
I had a great experience with Frank Monteforte.
I had a great experience with Frank Monteforte. He was extremely helpfull and found me a great deal for the right price.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're very happy to have provided you with such a positive experience. We hope to be of service to you again in the future.
Leo is so knowledgeable in the vehicles that I am
Leo is so knowledgeable in the vehicles that I am interested in that I have absolutely no qualms about coming back to him when I'm actually ready to Lease my next new Expedition. I have actually referred my own contacts to him as a must see before they purchase a vehicle! Thank you Leo! I'm a true believer in Built Ford Tough!
Leo is so knowledgeable in the vehicles that I am
Leo is so knowledgeable in the vehicles that I am interested in that I have absolutely no qualms about coming back to him when I'm actually ready to Lease my next new Expedition. I have actually referred my own contacts to him as a must see before they purchase a vehicle! Thank you Leo! I'm a true believer in Built Ford Tough!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We understand it's a big decision where you purchase your vehicle from and we are so grateful to have been chosen! It's great to hear you enjoyed working with our team. If you're ever in need of more help, please let us know.
Chris Carmen was professional and explained the purchase
Chris Carmen was professional and explained the purchase option of my car. I recommend him to anyone who wants to purchase a car.
Chris Carmen was professional and explained the purchase
Chris Carmen was professional and explained the purchase option of my car. I recommend him to anyone who wants to purchase a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad you had such a great experience with our team. It's a pleasure to be of service to you! Enjoy your new vehicle!
Tatiana Gopie is a wonderful salesperson who has a great
Tatiana Gopie is a wonderful salesperson who has a great amount of information. Your Dealership should be very proud to have her, I would recomend to anyone looking to buy a Ford product,
Tatiana Gopie is a wonderful salesperson who has a great
Tatiana Gopie is a wonderful salesperson who has a great amount of information. Your Dealership should be very proud to have her, I would recomend to anyone looking to buy a Ford product,
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We understand it's a big decision where you purchase your vehicle from and we are so grateful to have been chosen! It's great to hear you enjoyed working with our team. If you're ever in need of more help, please let us know! Safe travels!
Friendly service from Chris the salesman and Bob the
Friendly service from Chris the salesman and Bob the finance mgr. I am very happy with my used Outlander. I will do business with them in the future.
Friendly service from Chris the salesman and Bob the
Friendly service from Chris the salesman and Bob the finance mgr. I am very happy with my used Outlander. I will do business with them in the future.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
Matt Monahan is a pleasure to deal with, very easy to
Matt Monahan is a pleasure to deal with, very easy to negotiate a purchase price. The service center is also great to deal with, I highly recommend this dealership.
Matt Monahan is a pleasure to deal with, very easy to
Matt Monahan is a pleasure to deal with, very easy to negotiate a purchase price. The service center is also great to deal with, I highly recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good Morning! Thank you for taking the time out of your busy schedule to share your 5-star experience with us. We greatly appreciate your business. It's nice to know that our team was able to exceed the expectations of your car buying experience. Enjoy your new vehicle!!
Bought a sunroof motor for my vehicle, installed it, it
Bought a sunroof motor for my vehicle, installed it, it did not work, contacted them about refund, agent said since i installed it, no.refunds All I did is take.it out of box and installed. VERY POOR CUSTOMER SERVICE
Bought a sunroof motor for my vehicle, installed it, it
Bought a sunroof motor for my vehicle, installed it, it did not work, contacted them about refund, agent said since i installed it, no.refunds All I did is take.it out of box and installed. VERY POOR CUSTOMER SERVICE
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for reaching out. I truly understand your frustration and appreciate you taking the time to share your concerns. I’d like to clarify that, in accordance with Ford Motor Company’s policy, we are unable to accept returns on any electrical components or parts that have been installed. This policy is in place for quality control and safety reasons, as once a part has been used or installed, it cannot be resold or guaranteed to function as new. We understand that this may be disappointing, especially if the part did not resolve the issue or if expectations were not met. However, this standard return policy helps protect both our customers and the integrity of the vehicle's systems. Please note that it was stated in your initial email that you discovered a wiring issue that was resolved and upon installing the original motor it began to work again. Had the item you ordered not been installed, as long as you had the original packing as received we would have been able to intiate a return for you and upon receiving after inspection issued a refund for the item. Please note this policy is also stated on our website under Returns & Refunds / Item Conditions: Products being returned must be unused, uninstalled and in their original condition. This means that the products should not have been modified, altered or damaged as a result of attempted installation or usage. Products being returned should also come with all accessories and original packaging. Best Regards, Dave Online Parts Assistant Manager