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Mercedes-Benz of Elmbrook

(417 reviews)
Visit Mercedes-Benz of Elmbrook
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:30pm
Tuesday 9:00am–8:00pm 8:00am–5:30pm
Wednesday 9:00am–8:00pm 8:00am–5:30pm
Thursday 9:00am–8:00pm 8:00am–5:30pm
Friday 9:00am–6:00pm 8:00am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (262) 510-0498 (262) 510-0498
Used (262) 510-2426 (262) 510-2426
Service (262) 510-0509 (262) 510-0509

Reviews

(417 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Elmbrook from DealerRater.

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Jeff was amazing and so helpful finding the right car for

Jeff was amazing and so helpful finding the right car for me. Great customer service and amazing experience picking it up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome Great to work with General manager was far and

Awesome Great to work with General manager was far and took great care of us on the trade and new Porsche

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awesome dealership to work with.

Awesome dealership to work with. We have our cars serviced there also and they are fantastic to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We had Great service.

We had Great service. Sunny was Friendly, knowledgeable and thorough. I would Highly recommend Sunny and the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We’ve purchased numerous cars in our lives and have never

We’ve purchased numerous cars in our lives and have never had a better experience than this one. The entire team at Mercedes of Elmbrook was great but no one better than Jim Vanides. Not only was he incredibly knowledgeable, but he worked for an entire week, trying to find us the right car. He has one of the greatest sense of humors I’ve ever been around and we never felt pressured at any moment. It’s the people that make the business and Jim is the best I’ve ever seen!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This is our fourth car to buy here in 2 years , need I

This is our fourth car to buy here in 2 years , need I say more.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

They did a great job making the buying process a

They did a great job making the buying process a pleasure. I have bought four cars here and there is a reason for that!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The sales representative, Sunny Handa, was very

The sales representative, Sunny Handa, was very knowledgeable about the BMW M2 and about BMWs generally. The dealership was clean and welcoming, as were the staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I found everyone at the dealership to be knowledgeable

I found everyone at the dealership to be knowledgeable and professional. I was always treated with courtesy and promptness.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Just a great experience out salesman 👍 finance manager

Just a great experience out salesman 👍 finance manager 👍 and the atmosphere of the dealership was so welcoming

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.