Reviews
One of the best car buying experiences I’ve had.
One of the best car buying experiences I’ve had. They made it fast and efficient, finance manager was friendly and explained and answered all my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback! We're thrilled to hear you had a fast and efficient car buying experience with us. Our team is dedicated to providing exceptional service, and it’s great to know they met your expectations. Enjoy your new car! Regards, Sean Fortier General Manager sfortier@lexusofwh.com
The service rep was wonderful.
The service rep was wonderful. I appreciated her attention. However I was told by someone else when I scheduled my appointment that could have a loaner and I filled out the paperwork on line. But when I arrived there wasn’t one available.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Devin, Thank you for both your business and your feedback. We're glad that overall you are satisfied and we will be looking into what happened with the loaner vehicle, as we always want to make sure they're available to our guests. We hope that your Lexus is treating you well and we look forward to working together again in the future. Regards, Sean Fortier General Manager sfortier@lexusofwh.com
Very good customer service.
Very good customer service. Ly Do has been taking care of my vehicles for many years. Thank you, Ly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Song! We're thrilled to hear you’ve had great experiences with Ly. Providing excellent customer service is our priority, and we appreciate your loyalty over the years. Looking forward to continuing to serve you! Regards, Sean Fortier General Manager sfortier@lexusofwh.com
Very good customer service.
Very good customer service. Good price. We are very pleased with the new car and communication with the sales manager. Thank you Nikolai Oparin for your help. The best Lexus Dealer in Los Angeles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled to hear you had such a positive experience with our team! Thank you for your kind words about our customer service and pricing. Enjoy your new car, and we look forward to assisting you again in the future! Regards, Sean Fortier General Manager sfortier@lexusofwh.com
Wishing to express my sincere gratitude to Ly Do.
Wishing to express my sincere gratitude to Ly Do. He's been taking care of my vehicle for many yrs now to my full satisfaction and peace of mind. Thank you Ly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to hear about your positive experience with Ly. It's great to know he’s providing you with the care and peace of mind you deserve. We appreciate your support and look forward to continuing to serve you! Regards, Sean Fortier General Manager sfortier@lexusofwh.com
My wife and I recently purchased a RX 350h from Lexus of
My wife and I recently purchased a RX 350h from Lexus of Woodland Hills on Sunday, April 27. We were assisted by Jay Navard, and we couldn’t be more pleased with the experience. Jay was exceptionally knowledgeable about the RX 350h and guided us through the process with patience and professionalism. His friendly demeanor and genuine interest in our needs made the entire experience stress-free and enjoyable. We’re very happy with our new vehicle and grateful for the top-notch service we received. If you're in the market for a Lexus, we highly recommend visiting Lexus of Woodland Hills and asking for Jay Navard.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful experience! We're thrilled to hear that Jay made your car-buying journey enjoyable and stress-free. Congratulations on your new RX 350h! Your recommendation means a lot to us, and we look forward to seeing you again at Lexus of Woodland Hills! Regards, Sean Fortier General Manager sfortier@lexusofwh.com
Sales men very helpful gets a good deal and the process
Sales men very helpful gets a good deal and the process very quick and easy. Will prefer to friends in the future.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We're thrilled to hear that our team made the process quick and easy for you. We appreciate your recommendation and look forward to serving you and your friends in the future! Regards, Sean Fortier General Manager sfortier@lexusofwh.com
If your plan is to buy a car from this place and you want
If your plan is to buy a car from this place and you want to tell the salesman you want to come by after work at 8p, only for this salesman to, not only tell you to not come by at 8p, but, in fact, he books an appointment for you the following morning, when it's convenient for gim Im assuming, KNOWING he can't hold cars.... then go see Jay... he's the guy you want to talk to
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
While we definitely could have tried to be more accommodating, the vehicle was sold earlier in the day, so regardless of whether you had made it in at 8pm or the next morning, the vehicle was not going to be available. We understand your disappointment, but if there's another vehicle in our inventory that interests you, please contact General Sales Manager, Gus Briones at 818-616-6638 or gbriones@lexusofwh.com and he will be happy to assist you. Regards, Sean Fortier General Manager sfortier@lexusofwh.com
I just had my Rx 350 serviced with Brad.
I just had my Rx 350 serviced with Brad. Brad has been taking care of our 2 cars for several years. Excellent service. A+
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear about your positive experience with Brad. It's great to know he's been consistently providing excellent service for your vehicles. We appreciate your support and look forward to continuing to keep your cars in top shape! Regards, Sean Fortier General Manager sfortier@lexusofwh.com
Thank you Lexus of Woodland Hills.
Thank you Lexus of Woodland Hills. Many thanks to Ly. A satisfied customer. Thank you 5-stars!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Marina, we’re thrilled to hear about your great experience with Ly! Thank you for the 5 stars and for choosing Lexus of Woodland Hills. Your satisfaction means the world to us! Regards, Sean Fortier General Manager sfortier@lexusofwh.com