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Bergen Car Company, Inc.

(233 reviews)
Visit Bergen Car Company, Inc.
Sales hours: 9:30am to 7:30pm
View all hours
Sales
Monday 9:30am–7:30pm
Tuesday 9:30am–7:30pm
Wednesday 9:30am–7:30pm
Thursday 9:30am–7:30pm
Friday 9:30am–7:30pm
Saturday 9:30am–6:00pm
Sunday Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2020 consumer dealer award
(973) 287-4452 (973) 287-4452

Reviews

(233 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bergen Car Company, Inc. from DealerRater.

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Great friendly environment.

I had an overall great experience at this dealership. They worked around my credit and got me into my new bmw 335i coupe. I love it and they also covered minor services needed on the car. I recommend Bergen car company they have alot of beatiful and affortable cars. Zack was very honest with me and showed he wasnt just trying to make a sale. Thank you guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Bergen car

I had such great experience here at bergen car company first of all this is not a regular pre-owned car dealer its very professional envaiorment and well managed place , they took my car with the best trade in value as well got pre-owned honda crv in pristine condition sales and finance never been so easy to me multiple finance option with great rates. Thank you bergen car Team this is my second car from this dealer and I recommend this place to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Excellent customer service

jose always goes above and beyond to make sure every process goes smooth. I wouldn't buy a vehicle from anybody else but him. He is an asset to this company and always does the right thing by the customer. I highly recommend anybody looking to purchase a pre-owned car to see Jose.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Great and quick process

Thank you Bergen car company, thank you Jose, your are the best, I am enjoying my 2016 escape, I see you know what you doing and you know so much about the cars and I will recommend every friend and relative who want to buy car make sure they come to you. Thank you Bergen car company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

An overall great experience!

First, I will say that I am probably the biggest stickler when it comes to car shopping. I will literally research and check the car over and over before even considering a purchase. I saw a vehicle on cars.com and went to Bergen Cars. I have always purchased cars from large dealerships and I wouldn't have considered a small third party dealer. Much to my surprise this experience was BETTER than ANY full size dealership I have been to. Everyone was terrific. The owner at Bergen Cars was professional polite and patient. Zack and Jose were just as professional. Hadil, who closed the financing for me was detail oriented, organized, and provided great service. They agreed to do some minor work (brake pads) and even performed a front end alignment which was slightly off. I was worried about not getting his promises in writing, but Fares is a man of integrity. With merely a handshake and a "gentlemens agreement," he did the work he said he would do. They were also far better at financing than any large dealership and even better than my own bank. I came with my own pre approved check, at a great rate (or so I thought). Fares asked what the rate was, and he said he could beat it. Much to my surprise, he did, by a full one percent! If you are looking for a quality car, you have to stop here. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great Company!

Bergen Car Company is a very fair priced, reasonable dealership who will work with you to get you a quality vehicle for your budget. Staffed with a great group of straight shooters, you can't go wrong with giving them a chance to put you into a great prepared vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

This was a very professional and pleasant experience

I am very pleased with the service I received from this dealership. And the staff were friendly and professional in assisting me in finding the vehicle I was looking for and obtaining the best financing for that vehicle. They made sure that all my needs were met. I would definitely recommend Bergen car company for anyone in the market for an awesome pre-owned vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Excellent and professional

Jose was great and helped me in selecting a great car and was completely transparent about all the details. I would definitely recommend buying a car from here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Excellent and professional

I had an amazing experience. Jose was professional and transparent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Used Car Dealer in NJ

Had an amazing experience with Bergen Car Co. The owner Fares and his team are professional, helpful and a pleasure to do business with. I would recommend Bergen Car Co and most certainly would do business with them in the future. They were honest and helpful throughout my car buying process and went above a beyond to make sure all of my needs were met both before the purchase and after. Huge thanks to the team at Bergen Car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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