Reviews
Initially Carl was standing in the rain as I got out my
Initially Carl was standing in the rain as I got out my vehicle and I asked him why was he standing in the rain? He replied that came out to greet me. Carl listened to me and brought out some options but they didn’t speak to me. We decided on a specific model and I gave them 3 color options. Given that Carl was still learning the sale was finally assigned to Dwayne. Dwayne shared that he would loop Carl into the purchase. Dwayne and I discussed my desires as we conversed in a little small talk, while remaining professional. Dwayne brought the Manager into the conversation and shared my interest with him. Dwayne worked diligently on confirming the vehicle for me. We closed the deal. I must say that this purchase was challenging but Dwayne definitely put the customer first and made it a pleasurable experience… Thank you all!!
Initially Carl was standing in the rain as I got out my
Initially Carl was standing in the rain as I got out my vehicle and I asked him why was he standing in the rain? He replied that came out to greet me. Carl listened to me and brought out some options but they didn’t speak to me. We decided on a specific model and I gave them 3 color options. Given that Carl was still learning the sale was finally assigned to Dwayne. Dwayne shared that he would loop Carl into the purchase. Dwayne and I discussed my desires as we conversed in a little small talk, while remaining professional. Dwayne brought the Manager into the conversation and shared my interest with him. Dwayne worked diligently on confirming the vehicle for me. We closed the deal. I must say that this purchase was challenging but Dwayne definitely put the customer first and made it a pleasurable experience… Thank you all!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They were pretty good, it took a little long but in the
They were pretty good, it took a little long but in the end I bought the car.
They were pretty good, it took a little long but in the
They were pretty good, it took a little long but in the end I bought the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Paul, thanks for leaving your review, we're sorry about the time hold up, but we are happy to hear you had a good buying experience!
Upon entering the lot we were no pressured into anything.
Upon entering the lot we were no pressured into anything. The sales rep, Richard Cypress, was very personable. He allowed us to do a test drive of the vehicle, still no sales pressure. They were fast, professional and made our purchase very easy. I highly recommend anyone to go see them for your next vehicle purchase. And please ask for Richard.
Upon entering the lot we were no pressured into anything.
Upon entering the lot we were no pressured into anything. The sales rep, Richard Cypress, was very personable. He allowed us to do a test drive of the vehicle, still no sales pressure. They were fast, professional and made our purchase very easy. I highly recommend anyone to go see them for your next vehicle purchase. And please ask for Richard.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Thomas for your wonderful review about Rick!
Eric was great which is why we have used him multiple
Eric was great which is why we have used him multiple times. The management team has also made some changes for the better which I have noticed and appreciated and Mr Max Chao has helped me with this sale as well as one other purchase in February or March.
Eric was great which is why we have used him multiple
Eric was great which is why we have used him multiple times. The management team has also made some changes for the better which I have noticed and appreciated and Mr Max Chao has helped me with this sale as well as one other purchase in February or March.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Walter, we are so happy to hear that Eric and Max were helpful to you. We are constantly looking to improve and we are glad you have noticed our changes. Thank you for your 5- Star review!
It was my first time at Sheehy Hyundai of Waldorf and it
It was my first time at Sheehy Hyundai of Waldorf and it certainly will not be my last. Jervon was awesome; very helpful, informative, and polite. I must say it was a very pleasant experience overall—the complimentary car wash was a plus, too. A++.
It was my first time at Sheehy Hyundai of Waldorf and it
It was my first time at Sheehy Hyundai of Waldorf and it certainly will not be my last. Jervon was awesome; very helpful, informative, and polite. I must say it was a very pleasant experience overall—the complimentary car wash was a plus, too. A++.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
JC, thank you so much for your kind review! We are happy to hear that Jervon took excellent care of you, and we hope that you will use us for all of your future needs!
Very professional was there when I needed them.
Very professional was there when I needed them. I had no problem at all. We'll recommend them to anyone with the same kind of car.
Very professional was there when I needed them.
Very professional was there when I needed them. I had no problem at all. We'll recommend them to anyone with the same kind of car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your 5 star review! We are happy to have provided you with excellent service!
Eric was great!
Eric was great! I was able to complete the application and get everything sent over before arriving. Although I was there were other people there, things moved pretty quickly and I am really satisfied. I also had amazing help from Maiya in the Service Dept. Thank you
Eric was great!
Eric was great! I was able to complete the application and get everything sent over before arriving. Although I was there were other people there, things moved pretty quickly and I am really satisfied. I also had amazing help from Maiya in the Service Dept. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Imani, Thank you for taking the time to share your experience with us! We are happy Eric and Maiya went above and beyond for you!
Pam has great customer service and great communication!
Pam has great customer service and great communication! She kept me updated what was going on with my vehicle during the whole process! Keep up the good work Pam!! 👍🏽👍🏽
Pam has great customer service and great communication!
Pam has great customer service and great communication! She kept me updated what was going on with my vehicle during the whole process! Keep up the good work Pam!! 👍🏽👍🏽
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alexandria, Thank you for taking the time to share your experience with us! We are happy to hear Pam gave you such great service!
Ms Pam is one of the best service advisor that Sheehy
Ms Pam is one of the best service advisor that Sheehy Hyundai of Waldorf ever had. Ms Pam keeps you inform every step of the way about what’s going on with your Car. She’s very polite, courteous and attended to your needs.
Ms Pam is one of the best service advisor that Sheehy
Ms Pam is one of the best service advisor that Sheehy Hyundai of Waldorf ever had. Ms Pam keeps you inform every step of the way about what’s going on with your Car. She’s very polite, courteous and attended to your needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Stanley, Thank you for taking the time to share your experience with us! We are happy to hear Pam gave you such great service!
Jervon is a stellar Service Advisor.
Jervon is a stellar Service Advisor. Always keeps his customers informed and goes the extra mile.
Jervon is a stellar Service Advisor.
Jervon is a stellar Service Advisor. Always keeps his customers informed and goes the extra mile.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
JF, Thank you for taking the time to share your experience with us! We are happy to hear Jervon gave you such great service!