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Platinum Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (12 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (12 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2002 ford explorer sport

i got this car in feb. 2012 and as of today i find out that i have a hole in my raditior and the transmission just went out on it and for some reason i have 2 vin numbers for this car and the vin the dealer had was for a 2004 ford focus and it only says i have put 1,700 miles on it and i know i put that many on it in the first 2 weeks of owning this car so something just isnt right about all this!! and i dont see how people can treat others like this so now me and my daughter are without a car again till maybe next tax season if i can get one being unemployed!!! well i guess this is how people are to treat others and its so not right!!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We never sold 2002 Ford explorer sport. Please check dealership before leaving negative feedback.

Not forth right about vehicle conditions

Please have an expert mechanic look at any vehicle you buy from this dealer. It seems they are willing to list vehicles as in perfect condition even when they know of serious issues.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Every car we sell comes with full warranty included in price. We never sell cars without pre-sale inspections. We never sell cars with issues. P.S. Competitive dealers stop leaving bad feedbacks.