Honda of Fayetteville

I had just filled out a form to see what mt tradein might be worth, and Jonatan Reyes called me right back. He was very pleasant, not pushy, and so we arranged to go to Fayetteville from Barling to check out the Passport Trailsport that I was thinking about, and give them a chance to give me an inperson look at my trade in, he had already given me an out the door price on the new Honda we were looking to buy. We quickly took a test ride, came to an agreement, giving us slightly more for my trade than we were expecting, plus throwing in a couple of extras. We were extremely pleased with Jonatan, he is a true professional, with the dealership as a whole, everyone was very friendly. We had done business with the Toyota side years ago, and it seems this dealship, as a whole never disappoints If you are looking for a Honda,I would definitely recommend this dealership and the services of Jonatan Reyes, our sales person. 5 stars all around!!

I want to extend my highest praise for my salesperson, Galberto. From the moment I arrived, he was a fantastic human being. His approach was highly professional, transparent, and respectful, and his deep knowledge of the vehicles was evident and greatly appreciated. He made the buying process smooth and informative. Similarly, the Finance Manager was superb—knowledgeable, efficient, and clearly expert in his role. My interactions with both Galberto and the Finance Manager were outstanding and reflect very well on your dealership. Serious Concern Regarding Management Conduct: However, my experience was significantly marred by the attitude and demeanor of the Sales Manager where I signed my documents. While I am aware that everyone can have a frustrating or challenging day, the manager's conduct toward me was unacceptable. His attitude and "vibes" suggested a lack of respect and patience, creating a genuinely uncomfortable atmosphere. This behavior felt discriminatory and inappropriate, especially considering I was a customer completing a major purchase at your dealership. A leader in a customer-facing business must maintain a standard of professionalism, courtesy, and respect, regardless of internal pressures. It is imperative that managers demonstrate patience and a positive attitude toward customers, as this interaction is the final impression of your brand. This poor display was the only negative aspect of the entire transaction. In conclusion, I am extremely satisfied with my new vehicle and the exceptional service provided by Galberto. I will strongly recommend Galberto to anyone considering a new car purchase or a test drive.

Very professional very polite, easy to work with. we have bought several cars there and we are very pleased with all the purchases. The service department is very efficient and they keep their appointments

Always deal w Jonatan Reyes he is very polite knowledgeable and easy to work with. He listens to my requirements and have gotten 3 cars from him now !

I had such a great experience at Honda of Fayetteville! From start to finish, Jonatan Reyes was absolutely wonderful—friendly, patient, and understanding through the whole process. Marc in finance was also fantastic, making everything smooth and easy to understand. The entire crew was welcoming and genuinely cared about making this a positive experience for me. I also want to give a special shout-out to Brian in the service center. Even before I purchased my new car, he went the extra mile trying to help me with my old one—working hard to try and get the parts in quickly and showing true dedication to great customer service. If you’re looking for a dealership with kind people who really put in the effort for their customers, Honda of Fayetteville is the place to go!

Honda of Fayetteville provided an exemplary experience in servicing my vehicle and I highly recommend.

Came in Tuesday for service thinking I had an appointment. Service writer said no but got me right in. If you buy a car here always get it serviced here. Great service and people.

I like that Honda of Fayetteville is a full service dealer. I have brought my car back for service and so thankful for all they check on my car and the service I receive.

J J went over completely all work done, answered my questions, very easy to work with

This place is awesome. Just j is very helpful and very knowledgeable . Our service was completed in a timely manner.. it isalways a pleasure doing business with you.