Reviews
Write a reviewJustin with Parker Lexus is the GREATEST!
Justin with Parker Lexus is the GREATEST! I prefer no other but Justin, he is very generous, kind, patient, and make you feel so welcome
Justin with Parker Lexus is the GREATEST!
Justin with Parker Lexus is the GREATEST! I prefer no other but Justin, he is very generous, kind, patient, and make you feel so welcome
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Felicia, thank you for sharing your positive review about Justin! It's great to hear how helpful he is. We appreciate your business and we hope to see you again at Parker Lexus!
Robin gave excellent customer service!
Robin gave excellent customer service! He was timely and efficient! I appreciated his oversight with my repairs. He clearly communicated each step d the process! Also Collin was very helpful and nice!’
Robin gave excellent customer service!
Robin gave excellent customer service! He was timely and efficient! I appreciated his oversight with my repairs. He clearly communicated each step d the process! Also Collin was very helpful and nice!’
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so pleased Robin and Collin took great care of you during your visit. Your kind words mean the world to us, and we'll be sure to pass along your compliments! Thank you for choosing Parker Lexus!
Mr. Paul Kimbrel and the team were helpful, informative
Mr. Paul Kimbrel and the team were helpful, informative and left the decisions up to me without sales pressure. Great Dealership to actually enjoy the car buying process which is a first for myself.
Mr. Paul Kimbrel and the team were helpful, informative
Mr. Paul Kimbrel and the team were helpful, informative and left the decisions up to me without sales pressure. Great Dealership to actually enjoy the car buying process which is a first for myself.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lithray, we're delighted to hear that Mr. Paul Kimbrel and the Parker Lexus team made your car buying experience enjoyable and pressure-free! Thanks for sharing your positive feedback with us!
Very good experience and high quality vehicles.
Very good experience and high quality vehicles. Friendly sales staff and jous an overall good experience.
Very good experience and high quality vehicles.
Very good experience and high quality vehicles. Friendly sales staff and jous an overall good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words and five-star rating! Our goal is to deliver seamless assistance, and we're delighted this has been reflected in your experience. We hope to work with you again down the road!
The salesperson lied to me about the purchase of a Lexus
The salesperson lied to me about the purchase of a Lexus RX 350. She sent me an offer and I accepted. She called 3 hours later to inform me it had been sold. She tried to sell me another RX. It was all a scam.
The salesperson lied to me about the purchase of a Lexus
The salesperson lied to me about the purchase of a Lexus RX 350. She sent me an offer and I accepted. She called 3 hours later to inform me it had been sold. She tried to sell me another RX. It was all a scam.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Tom - I am sorry to see that you're frustrated with your experience. We aim for an excellent purchase process and regret that we left a different impression. I will ask my team about this feedback, as this frustration is not what we want for our customers. Please reach out when you can if you'd like to discuss this further. Bruce Gilby - General Manager - 501-221-1700
Justin and Jorge are the best!
Justin and Jorge are the best! Very attentive to every detail to make me happy! Such positive people to be around. I always ask for Justin. He's the best!
Justin and Jorge are the best!
Justin and Jorge are the best! Very attentive to every detail to make me happy! Such positive people to be around. I always ask for Justin. He's the best!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the glowing feedback. The Parker Lexus team looks forward to your next visit with us. Take care!
Always busy but never shortstop on service
The team was great as always, Justin was very nice, kind, professional,on top of his game and just an awesome individual love his service each & every time I come . And let’s not forget Jorge’ our friendly loaner service he’s always so nice , friendly, & great at his job!! Everyone so helpful always willing to help me unload my shopping items and help replace them in my vehicle afterwards 10stars to entire crew detailers too!! Thank you 😊
Always busy but never shortstop on service
The team was great as always, Justin was very nice, kind, professional,on top of his game and just an awesome individual love his service each & every time I come . And let’s not forget Jorge’ our friendly loaner service he’s always so nice , friendly, & great at his job!! Everyone so helpful always willing to help me unload my shopping items and help replace them in my vehicle afterwards 10stars to entire crew detailers too!! Thank you 😊
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for the rave review for Parker Lexus! Taking care of our customers and their vehicles is our priority, so it's wonderful to see this feedback for Justin and Jorge. It's a pleasure having you as a valued customer. See you next time!
Shane was AWESOME as always.
Shane was AWESOME as always. He was patient, kind, kept me informed and very courteous. I always receive OUTSTANDING customer care when he assist me
Shane was AWESOME as always.
Shane was AWESOME as always. He was patient, kind, kept me informed and very courteous. I always receive OUTSTANDING customer care when he assist me
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are so glad to hear that Shane delivered a successful service experience working with the Parker Lexus team. Drive safely, and we hope to see you back!
Great customer service
On a recent trip to this dealership for car repairs, I received prompt, courteous attention which has always been the case for many years. Particularly Robin and Jorge are helpful and give great customer service. Always a pleasant experience.
Great customer service
On a recent trip to this dealership for car repairs, I received prompt, courteous attention which has always been the case for many years. Particularly Robin and Jorge are helpful and give great customer service. Always a pleasant experience.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are delighted that you were so well taken care of by Robin and Jorge! Thank you for choosing Parker Lexus and for sharing your experience. Drive safely until we see you again!
Review of Parker Lexus in Little Rock, AR
I always feel like I am visiting family when I take my Lexus in for service. Everyone is very kind and gracious and they are genuinely interested in making sure I have a good experience from the scheduler, to Justin, who never minds when I ask about something more than once and makes me feel like a special customer. Their hospitality is above and beyond and I highly recommend this dealership.
Review of Parker Lexus in Little Rock, AR
I always feel like I am visiting family when I take my Lexus in for service. Everyone is very kind and gracious and they are genuinely interested in making sure I have a good experience from the scheduler, to Justin, who never minds when I ask about something more than once and makes me feel like a special customer. Their hospitality is above and beyond and I highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are happy to hear from you, Nina! Thank you for choosing Parker Lexus and for sharing your kind words about Justin. Drive safely until we see you again!