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Central Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (60 reviews)
Visit Central Toyota
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm Closed
Sunday Closed Closed
New (870) 819-4035 (870) 819-4035
Used (870) 819-4032 (870) 819-4032
Service (877) 463-3620 (877) 463-3620

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (60 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Central Toyota from DealerRater.

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Poor customer service during the sale.

Poor customer service during the sale. The salesman, Ibrahim was nice but it took two months to get the title, and I paid cash. I was promised reimbursement for my two months late registration fees but never received ti.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I would like to thank Colby for being our salesman at

I would like to thank Colby for being our salesman at Central Toyota in Jonesboro, Arkansas. My wife and I were very very pleased with the assistance Colby provided to us. It was an outstanding experience. Thank you Colby for your expertise and patience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Make sure get a carfax I got one myself found no

Make sure get a carfax I got one myself found no documentation for 20,000.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buyers beware

Update on our Tundra drama, We got our truck back today along with a 2 page list of everything that was wrong, Yes this is what Brandee Robrson at central Toyota told us we would have to live with after taking our truck there 3 times asking them to fix it, we brought this to her attention today in person she was very rude to us, We also talked to the service lady at central Buick GMC where we bought it because they put this truck on their lot for sale with all theses problems, she at least took the paperwork made copies and said she was going to look into this, Hopefully our truck is good now and we won’t have any more issues but we will be driving 130 miles round trip to get oil changed & service at poplar bluff , because it’s clear Central Toyota in Jonesboro is not qualified to put air in a tire much less do any kind of maintenance work. Thank you Baldwin Toyota in poplar bluff for helping us , Thank you Lord that all of this was still under warranty

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
3 people out of 3 found this review helpful. Did you?
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Update on our Tundra drama, We got our truck back today

Update on our Tundra drama, We got our truck back today along with a 2 page list of everything that was wrong, Yes this is what Brandee Robrson at central Toyota told us we would have to live with after taking our truck there 3 times asking them to fix it, we brought this to her attention today in person she was very rude to us, We also talked to the service lady at central Buick GMC where we bought it because they put this truck on their lot for sale with all theses problems, she at least took the paperwork made copies and said she was going to look into this, Hopefully our truck is good now and we won’t have any more issues but we will be driving 130 miles round trip to get oil changed & service at poplar bluff , because it’s clear Central Toyota in Jonesboro is not qualified to put air in a tire much less do any kind of maintenance work. Thank you Baldwin Toyota in poplar bluff for helping us , Thank you Lord that all of this was still under warranty

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Thanks Jennifer Goodman & JJ at Central Toyota

We bought a 2023 Toyota Corolla Cross for my wife. It’s a beautiful car. The color is “Celestite”. We love it! Jennifer Goodman (Salesperson) was very professional, & very personable. She did everything she could to make us comfortable & happy with our deal. We also financed a 2023 Toyota Tacoma TDR Offroad. Jennifer & JJ made our whole Toyota experience worthwhile, we hope to return to Central Toyota for years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We purchased a car nearly new and was verbally promised

We purchased a car nearly new and was verbally promised two keys and we only received one. Despite many, many calls to J.J., he never called us back to give us any additional communication. We finally had to purchase a new key and the dealership refused to reimburse us for any of the cost (which is disappointing). We cannot recommend this dealership as JJ no longer had any interest in helping us secure the second key after the deal was closed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Danielle was very prompt and informative.

Danielle was very prompt and informative. I will purchase a car from her and dealership when what I want becomes available

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sell your used car at Central Toyota

Very helpful with the process of purchasing a used car from us. Jennifer was very professional and polite during the process. I would highly recommend Central Toyota. I selected"Service and Repair for my car" for reason for visit. However, my reason is not listed. "Selling car to Central Toyota".

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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$20K "additional" markup on a vehicle is greed.

$20K "additional" markup on a vehicle is greed. Quit paying these stupid markups so Americans will quit getting robbed.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.