Reviews
Very good experience.
Very good experience. Salesman was very knowledgeable and helpful. This is the fourth car we have bought from East Coast and will go back again when we need another vehicle.
Very good experience.
Very good experience. Salesman was very knowledgeable and helpful. This is the fourth car we have bought from East Coast and will go back again when we need another vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Jim! We truly appreciate your continued trust and loyalty over the years. It’s wonderful to hear that our team made your experience smooth and enjoyable once again. Enjoy your new Volkswagen, and we look forward to seeing you next time! 🚗💙 #EastCoastFamily #LetsRide #HigherStandards
Great service!
Great service! Our salesperson, Destiny, was wonderful and very thorough in explaining everything. Highly recommend them if you are needing a car!!!
Great service!
Great service! Our salesperson, Destiny, was wonderful and very thorough in explaining everything. Highly recommend them if you are needing a car!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the 5-star review, Sandra! We’re thrilled Destiney could provide such wonderful service and guide you through everything with care. Your recommendation means a lot to us, and we’re so glad you had a great experience at East Coast Volkswagen! #EastCoastFamily #LetsRide #HigherStandards
East Coast VW was just a pleasure to deal with.
East Coast VW was just a pleasure to deal with. Entire process was done in a timely manner and everyone was super friendly!
East Coast VW was just a pleasure to deal with.
East Coast VW was just a pleasure to deal with. Entire process was done in a timely manner and everyone was super friendly!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Diana, for the wonderful 5-star review! 🌟 We’re thrilled to hear your experience was friendly and efficient from start to finish. It was a pleasure serving you, and we look forward to seeing you again! #EastCoastFamily #LetsRide #HigherStandards
This was my first experience with East Coast Volkswagen
This was my first experience with East Coast Volkswagen and it was very pleasant and enjoyable. Everyone was very friendly and polite. They were patient in answering all the questions I had about the vehicle I purchased. I would recommend for other buyers.
This was my first experience with East Coast Volkswagen
This was my first experience with East Coast Volkswagen and it was very pleasant and enjoyable. Everyone was very friendly and polite. They were patient in answering all the questions I had about the vehicle I purchased. I would recommend for other buyers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the 5-star review, Karen! ⭐ We’re thrilled to hear your first experience with East Coast Volkswagen was pleasant and enjoyable. Our team is always happy to answer questions and make the car-buying process smooth and welcoming. We truly appreciate your recommendation! 🚘 #EastCoastFamily #LetsRide #HigherStandards
Customer service has been excellent in terms of team
Customer service has been excellent in terms of team keeping me informed and getting back to me quickly when I leave a message. This is my 5th VW from Eastcoast. I’m very satisfied with the dealership. However, my Tiguan has less than 3000 miles and this is the 2nd time it has completely locked up, making it undriveable. Hopefully this module is good and I don’t have another problem.
Customer service has been excellent in terms of team
Customer service has been excellent in terms of team keeping me informed and getting back to me quickly when I leave a message. This is my 5th VW from Eastcoast. I’m very satisfied with the dealership. However, my Tiguan has less than 3000 miles and this is the 2nd time it has completely locked up, making it undriveable. Hopefully this module is good and I don’t have another problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your loyalty and the 5-star review, Karen! ⭐ We’re honored to have helped you with five VW purchases, and we’re glad our team’s communication has stood out to you. We also appreciate your patience as our service department works through the issues you’ve experienced with your Tiguan. Your trust and support mean so much to us! 🚘 #EastCoastFamily #LetsRide #HigherStandards
Total professionalism.
Total professionalism. We didn't feel rushed or pressured to make decisions. We took a break in the middle of negotiations to go to our bank to make financial arrangements. That was no problem!
Total professionalism.
Total professionalism. We didn't feel rushed or pressured to make decisions. We took a break in the middle of negotiations to go to our bank to make financial arrangements. That was no problem!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much, Ollie & Anne! We’re thrilled to hear you felt comfortable and never pressured during your visit with us. Providing a professional, stress-free experience is always our goal, and we’re glad we could make the process smooth for you—even giving you the time you needed to take care of your arrangements. We truly appreciate your kind words and thank you for choosing East Coast Volkswagen! 🚗💙 #EastCoastFamily #LetsRide #HigherStandards
Excellent customer service!
Excellent customer service!!! Destiny is so helpful, professional and friendly . Also, manager and financial manager are very professional and excellence customer service.
Excellent customer service!
Excellent customer service!!! Destiny is so helpful, professional and friendly . Also, manager and financial manager are very professional and excellence customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much, Sheila! We’re delighted to hear that Destiny, along with our sales manager and finance manager, provided you with such helpful, friendly, and professional service. Delivering excellent customer care is always our top priority, and we truly appreciate your kind words. Thank you for choosing East Coast Volkswagen! 🚗💙 #EastCoastFamily #LetsRide #HigherStandards
The service department is so kind and knowledgeable.
The service department is so kind and knowledgeable. They weren’t pushy and showed me all of my optional repair and maintenance options as well as cost if I opted for any of it at their location. I was very impressed.
The service department is so kind and knowledgeable.
The service department is so kind and knowledgeable. They weren’t pushy and showed me all of my optional repair and maintenance options as well as cost if I opted for any of it at their location. I was very impressed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the wonderful 5-star review, Bethanie! We’re so glad to hear our service team provided a kind, knowledgeable, and pressure-free experience while walking you through all of your options. Transparency and customer care are priorities for us, and we’re thrilled you left impressed. We appreciate your trust and look forward to serving you again! #EastCoastFamily #LetsRide #HigherStandards
Very diligent ,very persistent enjoy talking to them
Very diligent ,very persistent enjoy talking to them ,email We are still talking about a car.
Very diligent ,very persistent enjoy talking to them
Very diligent ,very persistent enjoy talking to them ,email We are still talking about a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you so much for the 5-star review! We're glad to hear you’ve enjoyed working with our team. We appreciate your kind words about our diligence and persistence — it’s important to us that you feel supported throughout the process. We look forward to continuing the conversation and helping you find the perfect car. Let us know if you have any questions — we’re here to help! 🚗😊 #EastCoastFamily #LetsRide
May 31, last day of the month, but our salesperson, Ed
May 31, last day of the month, but our salesperson, Ed Turner, went over and above to straighten out a few things for us and get us into the perfect new vehicle for us. Hopefully, y'all appreciate him!!
May 31, last day of the month, but our salesperson, Ed
May 31, last day of the month, but our salesperson, Ed Turner, went over and above to straighten out a few things for us and get us into the perfect new vehicle for us. Hopefully, y'all appreciate him!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase