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Berkshire Gmc Truck

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (26 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (26 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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stay clear of this chop shop, had my truck towed to this

stay clear of this chop shop, had my truck towed to this dealer for a bad fuel pump, i even told them how to fix it but they played with wires and charged me $870 and said the truck was fixed, drove home and same issue, i warn anyone from doing any business or repairs here, not a trusted dealer, don’t trust all the good fake reviews

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Used Cadillac

I had a great buying experience. Brian and Steve were great to deal with and very informative. I could not be more happy with my new Cadillac.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New HD Denali

Steve was great though whole progress great guy to with. We also both got by the GM strike and it was worth the wait sweet truck .Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Brian, great working with you too! Enjoy that AWESOME Denali HD! Steve.

Great Buying Experience

We did a lot of online research comparing various Makes and Models with KBB, CARS, TRUECAR and individual dealers sites. Each site gave us a good price range and dealers to contact. None of them gave us Berkshire GMC. We looked them up on our own and discovered they had a new Terrain on the lot, which was something we were looking for, lower than anyone else that was suggested to us with the same model and package so we called and stopped down and pretty much immediately liked the car and the price with incentives and our trade in. Steve and Brian also pointed out that we were eligible for an educator discount as well, which they didn't have to. They never pressured us into anything but simply pointed out what was available to us and gave us a couple of different financing options. From start to finish it was a smooth, positive experience even with the 26 inches of snow we received during the process. We highly recommend doing business with them !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Tom, absolute pleasure working with you, we're glad you're now part of the Berkshire GMC family! Enjoy that super cool Terrain! Steve.

the best

2nd new truck,from birkshire,gmc . small great place ,no pressure, no price dancing.about 1 hour away from me but well worth the drive .would buy again.Thanks again Birkshire GMC .from 2 denalis albany

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mike, thanks again for the 2nd New Denali from us, and making the trip from Albany. It was a pleasure working with you and your wife. Brian and I know you'll enjoy your Beautiful 1500! See you again for the next one! Thanks! Steve

Buying new truck

Berkshire gmc is the best place I have ever been to for a new truck Steve and Brian treat you like family not just some one off the street gave me top dollar for my trade in did not try to lowball me so they could make a ton when they sold mine and did what ever I wanted on the new truck dont try to get you to buy a bunch of things that you don't need so they can make more money I will definitely buy from them the next time I get a new vehicle keep up the good work guys your the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks John, we appreciate you making the trip from NY, it was a pleasure working with you. Enjoy the new Sierra. Steve and Brian

Used truck shopping

The customer service at Berkshire gmc is outstanding. Brian and his people made the buying process easy as well as the trade in. Found a 2015 Sierra with 17,000 miles and looks drives and feels brand new. Great people there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Patrick, great working with you, enjoy your Awesome Sierra!!! Steve.

Great experience

Great experience Steve and Brian made it very easy had the deal done over the phone then drove up to do paper work. Dealer was over 2 hours away but more than worth the trip. Best buying experience I have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Roger, pleasure working with you, we appreciate you making the trip up to us, enjoy that Awesome AT4!! Steve.

Shopping for a new car

Berkshire GMC made buying a new car simple, yet exciting! They were extremely thorough with going over every inch of the car and it’s bells and whistles, before I left the lot. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Sarah, thanks again for the business, enjoy that awesome Acadia! We look forward to working with you again down the road on the next GMC for you and the family! Steve and Brian.

Great people to buy from

Amazing people to work with, worked very hard to get me a new truck and made the experience super easy! Friendly people and will definitely buy from again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Matt, we appreciate the super review, great working with you and the family. Enjoy that amazing Sierra All Terrain! Steve and Brian