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City World Hyundai

(1,423 reviews)
Visit City World Hyundai
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–7:00pm 8:00am–1:00pm
Sunday 11:00am–5:00pm Closed
2022 state dealer award
View 3 awards
2022 state dealer award
2022 consumer dealer award 2021 consumer dealer award
New (877) 289-0875 (877) 289-0875
Used (877) 289-1963 (877) 289-1963
Service (877) 289-3951 (877) 289-3951

Reviews

(1,423 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of City World Hyundai from DealerRater.

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Diana was awesome!

Diana was awesome! was a pleasure to work with—friendly, professional, and made the whole process smooth and stress-free. Highly recommend her at Hyundai City World in the Bronx!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Amazing Experiance.

Amazing Experiance. A true white glove process and we felt well taken care of! I’m bringing my son next year to get a new lease!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

He provided fantastic customer service.

He provided fantastic customer service. The place had a great selection of vehicles. He was straightforward and got us the best deal! Thanks Again!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Once again Diana has gone above and beyond for me and my

Once again Diana has gone above and beyond for me and my family this is my 5th car with her and I never leave not satisfied she is extremely knowledgeable and patience is one of her many strong points she basically makes sure we are happy and comfortable with our vehicle with no pressure she takes her time to explain everything detail by detail with out leaving anything out me and my family live in Queens and we have traveled to the Bronx just because of Diana once again another happy and satisfied customer with what Diana has provided for me and my family and of course because of her we will be back for another one !!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My experience at this dealership was outstanding.

My experience at this dealership was outstanding. From the moment we arrived, Diana, a knowledgeable and well-seasoned sales representative, made us feel welcomed and understood our needs. She took the time to listen to both my husband and me, asking questions to help us identify the perfect vehicle for our family. She was able to provide us with detailed information about the vehicle's features and benefits. Diana was very patient with us. Thanks to her efforts, we were able to find a vehicle that suited our family's needs perfectly. She truly is amazing at what she does, and we greatly appreciate her support and guidance. I would also like to acknowledge Yadel and Mykael, from the management team, for their commitment and hard work. You all rock!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Hello, I’ll stop by Hyundai dealer to look over a

Hello, I’ll stop by Hyundai dealer to look over a vehicle. It took me one day to purchase a vehicle. He did help to his accessibility and everything turned out to be fine and now I’m going home with a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We recently traded in our Chevy for a Hyundai Palisade at

We recently traded in our Chevy for a Hyundai Palisade at City World Hyundai, and the experience could not have been better. Yadel and Manuel exemplified professionalism, grace, and clear communication every step of the way. They were responsive, flexible, helpful, and, most importantly, always honest and fair. In an industry not always known for these qualities, they stand out as a true example of integrity and character. We couldn’t recommend City World Hyundai, and especially Yadel and Manuel, more highly.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

One of the worst car experiences ever.

One of the worst car experiences ever. I had a check engine light that was showing up because of a power train issue (evap leak according to them) that should have been covered by the power train warranty as i bought my 2024 sonata at xxxx near 0 miles . Instead they blamed me and said i didn’t qualify for thr powertrain warranty cause the diagnosis showed that the evap leak was because of pressure in the gas tank, and they said i it might be because overfilled on gas which i did not . So they refused the warranty, made me wait almost five hours for a diagnosis, and then charged me $400 dollars ( 200 and hour for that diagnosis). I got the parts they said i needed from Hyundai (filler neck assay and gas cap) and changed them , just for the code to still be showing. So there’s clearly a power train module malfunction they refused to address. Someone named Jessica denied me the warranty and wouldn’t even listen to me when i told her the issue was not my fault. Will be changing my Hyundai dealer , and I’ll never forget the insensitivity and gross mishandling i received here.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Amazing customer service, Ezequias made my lease easy,

Amazing customer service, Ezequias made my lease easy, and help me through all the steps. Highly recommended.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

What a great day it has been.

What a great day it has been. I walked to work. Walked into this place this morning. Never knew I would’ve been walking out with a brand new car. Mateo made it happen man thumbs up. I’m really appreciate this. Thank you to him and the team!!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.