Reviews
Write a reviewVery good while trying to sell you but service dept is
Very good while trying to sell you but service dept is terrible. Had brake job on both my vehicles. Truck brakes smoking when I go home went back they admitted seeing smoke but said nothing wrong. Went back 2 more times within next 2 months but still nothing wrong. 13 months after break pads and appx 4000 miles metal on metal noise. Went back saw Service Dept head and after testing told me it would cost $1229.51 to replace right rear rotar, calipher and pads. If my rotars and calipers were bad they didn't get that way in 13 months. They insisted on their honesty and I wasn't questioning honesty but their ability. Also brakes on my Traverse are also squeezing and very long pedal. I will not take either vehicle back and I will not buy another vehicle from Cannon. I purchased 2 COMPLETE kits to repair both rear wheels on my truck for $282,24. I hate giving this review because I have dear friends at Cannon parts.
Very good while trying to sell you but service dept is
Very good while trying to sell you but service dept is terrible. Had brake job on both my vehicles. Truck brakes smoking when I go home went back they admitted seeing smoke but said nothing wrong. Went back 2 more times within next 2 months but still nothing wrong. 13 months after break pads and appx 4000 miles metal on metal noise. Went back saw Service Dept head and after testing told me it would cost $1229.51 to replace right rear rotar, calipher and pads. If my rotars and calipers were bad they didn't get that way in 13 months. They insisted on their honesty and I wasn't questioning honesty but their ability. Also brakes on my Traverse are also squeezing and very long pedal. I will not take either vehicle back and I will not buy another vehicle from Cannon. I purchased 2 COMPLETE kits to repair both rear wheels on my truck for $282,24. I hate giving this review because I have dear friends at Cannon parts.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Nice visit, comfortable atmosphere and timely services.
Nice visit, comfortable atmosphere and timely services. All aspects of the visit was completed within an acceptable time frame.
Nice visit, comfortable atmosphere and timely services.
Nice visit, comfortable atmosphere and timely services. All aspects of the visit was completed within an acceptable time frame.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Help!
I bought my Cadillac CT5 new. I?ve been to the dealership for a repair four times for the same problem within a few months.
Help!
I bought my Cadillac CT5 new. I?ve been to the dealership for a repair four times for the same problem within a few months.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (662) 595-4061 at your earliest convenience. We hope to hear from you soon.
Service Department
The gentleman who waited on me at the service desk was kind, courteous, and professional.
Service Department
The gentleman who waited on me at the service desk was kind, courteous, and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
I couldn’t have asked for a better experience with the
I couldn’t have asked for a better experience with the amazing staff at cannon Oxford- from the start with MJ and Glenn, then the sweetest angel melody- who stayed and spent time with me…. And then Tim in finance who I didn’t even mind giving all of my money to- all professional and kind and very outgoing to make me feel special and well taken care of- melody even showed my 4 year old daughter how to work the TV in the backseat…. Above and beyond is the perfect description of the staff at cannon…. Well done!!!! NOBODY!!!!!!
I couldn’t have asked for a better experience with the
I couldn’t have asked for a better experience with the amazing staff at cannon Oxford- from the start with MJ and Glenn, then the sweetest angel melody- who stayed and spent time with me…. And then Tim in finance who I didn’t even mind giving all of my money to- all professional and kind and very outgoing to make me feel special and well taken care of- melody even showed my 4 year old daughter how to work the TV in the backseat…. Above and beyond is the perfect description of the staff at cannon…. Well done!!!! NOBODY!!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
Service was fine but the length of time it took to service my car was too long. It took all day and I had my car there at 7:45. I didn?t get it back till 3:30. It was to service the transmission.
Service
Service was fine but the length of time it took to service my car was too long. It took all day and I had my car there at 7:45. I didn?t get it back till 3:30. It was to service the transmission.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
✨✨✨✨Wow!
✨✨✨✨Wow!!! When I tell you the motto; “Nobody does a deal like Cannon Motor in Greenwood, Ms is so true! C J Johnson is the best salesman ever, and will work with you the extra mile to please your desire of a vehicle. The environment of the dealership is Dynamically Great!!! And, not to mention that is been like that for years of dealing with this dealership when Samuel Killerworth was working there. I love this place and how they make sure working women like myself have a dependable vehicle. Thanks in advance for all you do!! Don’t forget C J Johnson is that salesman that makes it happen in couple hours of purchasing a vehicle!✨✨✨✨✨✨✨
✨✨✨✨Wow!
✨✨✨✨Wow!!! When I tell you the motto; “Nobody does a deal like Cannon Motor in Greenwood, Ms is so true! C J Johnson is the best salesman ever, and will work with you the extra mile to please your desire of a vehicle. The environment of the dealership is Dynamically Great!!! And, not to mention that is been like that for years of dealing with this dealership when Samuel Killerworth was working there. I love this place and how they make sure working women like myself have a dependable vehicle. Thanks in advance for all you do!! Don’t forget C J Johnson is that salesman that makes it happen in couple hours of purchasing a vehicle!✨✨✨✨✨✨✨
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chevy service
Stan is a great service previder, has a lot of knowledge of the vehicles he deal with
Chevy service
Stan is a great service previder, has a lot of knowledge of the vehicles he deal with
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
Service Department
Good Job, Stan always make sure his customers are always satisfied, the service department is CAPITAL
Service Department
Good Job, Stan always make sure his customers are always satisfied, the service department is CAPITAL
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Cannon Chevrolet Cadillac and we hope to see you again.
Auto Body Work
Cannon Chevrolet Greenwood provided the most superb customer service a company could give! The auto body division fixed some damage occurred during a car accident on my 2019 Chevrolet Camaro. The car looks better than before it got damaged! Maybe a 3-week turn around due to holidays and delayed shipping. To me, that was fast! I received a call weekly to update me on the status of my car. I couldn't ask for better service!
Auto Body Work
Cannon Chevrolet Greenwood provided the most superb customer service a company could give! The auto body division fixed some damage occurred during a car accident on my 2019 Chevrolet Camaro. The car looks better than before it got damaged! Maybe a 3-week turn around due to holidays and delayed shipping. To me, that was fast! I received a call weekly to update me on the status of my car. I couldn't ask for better service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is great to hear everything was done quickly and to your satisfaction! We ask that you please watch for a more detailed survey from General Motors within the next 7-10 days. We would appreciate you completing this detailed survey for us since it is an important report card on our performance. We are thankful for our wonderful customers and we hope you have a great day.