Skip to main content

Devoe Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (42 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (888) 882-0694 (888) 882-0694
Used (877) 669-3986 (877) 669-3986
Service (866) 968-7607 (866) 968-7607

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (42 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Devoe Buick GMC from DealerRater.

Want to share your experience with this dealership?

Write a review

alamjeb@aol.com

I feel very comfortable when I receive service at Devoe Buick. Mary the customer service rep is always so helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Thomas. Brown

Needed a new battery. It was replaced And I was back on the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Above and beyond customer service!

Great customer service. They really went the extra mile to help resolve my issue and I super appreciated it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Our 2020 Denali Terrain purchase

Our salesman, Yadin, was very knowledgeable. He patient showed us several models and went over the features with us. He was able to answer all of our questions. The Devoe dealerships is clean and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing DeVoe Buick GMC and we hope to see you again soon!

terrible buying experience

This dealership had a hard to find used car I was looking for which forced me into dealing with them. After calling and asking the necessary questions about the vehicle and pricing structure I rented a car and drove 2 and 1/2 hours to the dealership with the full value cash in hand ready to buy. They tell you one thing on the phone then try to change the terms on you when a convenient opportunity presents itself for them to make even more money. Salesman Emilo was nice and helpful but dealing with sales manager David Parker was truly cringeworthy. Mr. parker was rude, condescending, and unprofessional. He was not interested in answering any questions or addressing any concerns I had about the vehicle after the test drive. One of the concerns I had was the vehicle was misrepresented as having a "clean carfax" with no accidents while the autocheck report revealed an accident reported which was confirmed by my visual inspection of the vehicle. Mr. Parker refused to acknowledge the accident and straight up told me he was prepared to sell the vehicle to the next customer behind me without disclosing the accident which by my standards is totally dishonest. He kept interrupting me and would barley let me speak during our interaction. I couldn't believe his attitude during this transaction. If I am honest I was treated like total garbage. This is not the right way to treat customers or do business. I will never return to this dealership. If you are looking for an honest dealership that treats customers with dignity and respect look elsewhere because its clearly not Devoe buick gmc!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Feel free to reach out to a member of our management staff.

DeVoe GMC...Don't walk, run!

From the first phone call to final run thru on how to use all the options on our new truck, this purchase was flawless. Everyone at your dealership was professional and personable. We drove to Naples from Pembroke Pines,Florida....90 some odd miles. We drove this far because your dealership had the truck we were looking for. We were in and out in record time, on New Years Eve of all days.! Justin, Dave, and all the staff we encountered went above and beyond to make our car purchase the easiest we have ever experienced! THANK YOU DEVOE GMC!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Andy Owen

Quick and easy, we were pressed for time and the Devoe team accommodated is.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing DeVoe Buick GMC and we hope to see you again.

DeVoe Buick GMC

I can't recommend this dealership enough!!! They are fantastic!!! :)))

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Service visit

Great service department. The advisor was very helpful ?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at DeVoe Buick GMC! Thank you again for choosing DeVoe Buick GMC and we hope to see you again.

2nd key for new Encore.

Bought new Encore. 2nd key not found. Called for appointment and got appointment about 10 days after delivery. Today they had FOB but not metal key. On order maybe tomorrow. Lack of attention to detail or assumption on someone?s part. Therefore I need to come back again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.