Reviews
Professional, time-friendly, kind.
Professional, time-friendly, kind. Jason was very thorough from start to finish. He explained the process and was sensitive to my day and time commitments.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We’re glad our team provided such thorough and considerate service at Zeigler Chrysler Dodge Jeep RAM.
Quick efficient kept me in the loop and were very
Quick efficient kept me in the loop and were very considerate of my time since I waited for service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words about our service team at Zeigler Chrysler Dodge Jeep RAM. Your satisfaction means a lot to us. Safe travels!
I was told that they needed 24 to 48 hours to look into
I was told that they needed 24 to 48 hours to look into my car. They kept it longer never updated me unless I reached out. When I picked up the car, they hadn’t even looked at it. It had the same mileage I left it with and they wanted to keep it longer as if I had the resources to have a backup card.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Your feedback is important to us. I would appreciate the opportunity to speak with you to address your recent visit to our Service Department regarding the wait time and communication you encountered for the inspection of your vehicle. I kindly request that you contact me directly at a time that is best for you. Thank you, Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063
Competitive pricing, no surprises, in and out quickly.
Competitive pricing, no surprises, in and out quickly. I would say it was a very good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your review. At Zeigler Chrysler Dodge Jeep RAM, we strive to provide efficient service without any surprises.
They were extremely nice and very helpful.
They were extremely nice and very helpful. Lanny made the deal happen. We will definitely recommend your dealership to all our friends. Thank you so much. I love my new van.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words. We're glad to hear our team could assist with your new van purchase at Zeigler Chrysler Dodge Jeep RAM. Enjoy the ride and take care!
The communication with the service writer was horrible
The communication with the service writer was horrible until I called the service director. I tried to speak with the Service Manager but after 3 phones with no call back I gave up and called the Director. I have an extended warranty on the vehicle and the service writer made no attempt to contact them. Also I had an appointment and they advise they will contact within 48 hours. I heard nothing for 4 days. Also before arriving I requested a price on tires and was told by Carlos I could get that when I came in I bought new tires before dropping vehicle off.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Awesome service.
Awesome service. Waiting area is cozy and has a space for those who have kids. Joseph was great and very professional The service was done within the allotted time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Moises was very helpful and the service it self was very
Moises was very helpful and the service it self was very time efficient and fast
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear you found our service efficient and helpful. We value your feedback at Zeigler Chrysler Dodge Jeep RAM.
From the sales staff to the service department to the
From the sales staff to the service department to the cashier they all have been great !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was extremely courteous and helpful and eager to
Everyone was extremely courteous and helpful and eager to please. They were able to solve the problem with my jeep charging issue
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. At Zeigler Chrysler Dodge Jeep RAM, our team is dedicated to helping with issues like your jeep charging and ensuring all customers have a positive experience. Take care!