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Robideaux Motors

(52 reviews)

Reviews

(52 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Just don't listen

We bought a used Equinox, they didn't do as I requested , kinda blew it off, no gas , just take your money and send you off, when I do get them to repair the windshield as requested, I will not be back

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair 2.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2020 Yukon

In and out as usual. Had a small problem that Cameron solved and fixed right away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Rushed and Pressured

Felt pressured and rushed on my new truck purchase. Ended up not liking the vehicle at all. They promised to help me and get me into something different. That never happened, they just left me hanging.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful dealership and great prices

Robideaux is a great dealership to purchase from. I worked with Greg, Pam and Jessica and they're all wonderful. I contacted dealerships in three different states for a new vehicle and found that Robideaux had the most competitive rates by far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Came in for a service

12/2/2020 with a mask mandate in place, im amazed nobody is wearing a mask, very disappointing! I won't recommend this dealer to anyone for that reason

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great buying experience

My family has shopped at Robideaux Motors for 3 generations. It is a fantastic, low hassle buying experience. The customer service is great and they are great to work with. I’d recommend them to anyone/ everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Exceptional Experience!

Sincere thanks to our salesman, Butch; the owner, John; his manager, Tim; and Pam in internet sales. The whole team worked together to exceed our expectations, and to get us the perfect deal on the truck we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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INTEGRITY & CUSTOMER SERVICE

Extremely happy with the purchase of my 2005 chevy suburban. Has a few quirks but what should i expect for a used vehicle. The sales staff are very friendly and makes it a true hassle free experience. Couldn't be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Loss of integrity in sales position.

Looking at red Jeep Cherokee. We were given all info for our bank. Next on our way to get car, we got txt. Car was sold to staff family.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Al, thank you for bringing this unfortunate experience to our attention. We hope you are willing to give us another chance. Please reach out to us at (208) 664-8202 so we can try and make this up to you.

The Ultimate Bait and Switch - Don't Buy from Them

Unbelievable Bait and Switch! I'm working full time, and going to school full time, and I have no money for a vehicle, but I'm mechanically inclined, so when I found the listing for the mechanic's special on Robideaux Motors for $595 I was excited! Not only was the price $595 on 4 different web sites, but I even received an email from Pam at Robideaux confirming the $595 price. (note: the decal on the van showed $895). I spent an hour looking it over, taking it for a drive, and decided to buy it. I have little money right now, and this is a risk. Then, Jesse the Sales Manager announces to me that the price is actually $1,595!!! I left frustrated and incredibly disappointed. Now, today, the website shows $1,595, and when I called Jesse, he said he could come down to $1000 - but no lower. The KBB on this van is $595 and for you to list it at $595 and then bump the price to $1595 is unfair and immoral! How incredibly frustrating that I spent all this time and then at the last minute you tell me the price is 3 TIMES what the website listed, and double what the price listed on the van itself said! I will NEVER buy from you!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Timothy, we regret to hear that your recent sales experience was anything less than exceptional. We would like the opportunity to make this up to you. Please contact our manager at (208) 664-8202 so we can make your experience a positive one.