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2016 state dealer award
View 3 awards
2016 state dealer award 2016 state dealer award
2016 consumer dealer award

Reviews

(286 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Premier Chevrolet GMC of Morgantown from DealerRater.

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Pleasurable experience with Premier

My wife and I visited Premier and were greeted by David Babel on the lot. From the start his friendliness and easy going demeanor were very apparent. He presented the vehicle I was interested in very well and he was very knowledgeable of it's features and options. We really love our 2007 Silverado 1500 LTZ Vortec Max and Dave worked to great us a great deal. I can honestly say Premier has very friendly and accommodating staff. If my family or friends are in the market for a new or quality used vehicle go in and see Dave!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us! We are glad you love your Silverado! We wish you many miles and hope to see you again in the future!

Great Service!

Kim Wilfong was my salesperson, and did a fantastic job! She was very personable, and explained my new vehicle in good detail. She answered all the questions we posed to her. Growing up as the daughter of a GM dealer, I am very aware of the ins and outs of the car business, and how important the sales team is. Kim is a great salesperson, and I'm glad she found us wandering around the parking lot looking for my "retirement vehicle."

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We are glad that Kim treated you well; We love her too! Enjoy your retirement and we wish you many many miles! :)

Thanks to Mike Hogan

I really love my 2015 Impala, it's great to drive. Mike Hogan, with some assist from other Premier staff members, made sure I got the features I wanted. Mike spent a good amount of time making sure I knew my new car, for witch I'm grateful. Thanks Mike!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for telling us about your experience with us! We are glad you love your Impala and wish you many miles!

September 2014 Review

Premier is a great dealership! We just recently purchased our 3rd Brand New Vehicle from them! This time we had the pleasure of working with Robert Bishoff, and he was wonderful from the very first time we spoke with him. He was very helpful and knowledgeable, and answered all of our questions. We told him what we were interested in buying and he made the buying process very smooth! He told us about rebates and incentives on the vehicle we was interested in. He was very patient with us while we decided which vehicle to buy and which color. We would recommend Premier to friends and family who are looking to buy a new or used vehicle! Thank you again from The Walls Family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We will always be here for you guys! Don't hesitate to give us a call if you ever need anything!

Majed Al Ali

Great Dealership , so friendly and top quality costumer service , special thanks to Mr Mike Hogan , made my purchase so smooth and comfortable .Even after purchasing my vehicle the I still get the same high quality service .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing you experience with us! We will always be here to help if you ever need it! We wish you many happy miles; Enjoy!

2015 2500 hd

Great experience, good selection, friendly staff, went above and beyond. Decent price willing to work with us on time. Offered to feed us cause it was late.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

thanks Kim!

Kim Wilfong and the Premier Team did a great job working with both me and my daughter! We purchased a used truck and a used Mini Cooper and our sales experience was really pleasant. I appreciate the professionalism of the entire dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us! We are glad you and your daughter had a good experience with us and Kim! Let us know if there is anything we can ever do in the future for both of you! Thanks!

Excellent service, excellent experience

Thank you Team Premier Chevrolet Buick GMC! We planned to look at the truck we purchased yesterday with the hope of being able to drive it off the lot. Mike Hogan led us through the features of the truck, he is very knowledgeable about the entire line of vehicles Premier offers and was willing to answer all of our questions. He and the team made us feel welcome, encouraged questions, gave us time to evaluate our options and was upfront about how best to work a truck payment into our budget. Thank you for everything! Oh... The new facility is beautiful, if you are in the area and in the market for a new vehicle be sure to go to Premier. We are very happy with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We are glad that Mike met all your needs! We wish you many miles!

My experience with Premier

With the help of David Babel I was able to purchase the best truck available to date in my opinion. Very easy to work with and get results in a short period of time. Also the friendliest staff of a dealership I've been to. Thanks again I will most likely choose Premier for my next truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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2 people out of 2 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We are happy that you found the truck that you wanted! We wish you many miles! If you ever need anything, don't hesitate to give us a call!

Terrific Experience from Beginning to End

I began looking for a vehicle about 2 months ago and Molly made sure she found exactly what I needed. When she felt the right vehicle was in she connected with me and she was right. She really listened to me and was spot on with fulfilling my needs. She was superb! The dealership was fair and ethical in their dealings with me on negotiation and trade-in. I would recommend Premier highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving such a nice review! We love Molly too! We look forward to serving you in the future!