Mercedes-Benz of New London

I can't believe what a positive experience I had with Carriage House of New London. Olin Murphy is the consummate professional who fully understands and appreciates customer service and hospitality. I can't say enough good things about him and this dealership.

Excellent sales and service Always cooperative with pick- ups and deliveries

My fiance and I bought a car in the spring and Olin was amazing to work with. We test drove a vehicle in the late afternoon and the car was delivered that evening. We have since been back for routine services and the service is great. Great experience, I look forward to purchasing our next vehicle this summer with Olin!

Mark Leonard was great. I told him what I "thought" I wanted, and after a couple of test drives, he figured what I really wanted. I love my car, the service has been great, and I'm very happy with the car of my dreams. I will recommend Carriage House and Mark to everyone. It's been worth the ride from Worcester!!!

Olin Murphy Top Sales Executive at Carriage House...second to none ! Sold Me a 2015 ML 350 in April of 2015 and 8 Months later an incredible GLE 450 AMG (rocketship!) ! I have been buying Mercedes from the Carriage House of New London in CT for more than 25 years. Their Customer Treatment and overall Customer Care and Vehicle Service truly is second to no other dealership????..Mercedes or otherwise. I have owned many Jeeps and Volvos before owning Mercedes and they DO NOT compare to the quality at the Carriage House. All but one Mercedes at the Carriage House?? my first one...?..were sold to me by Sales person, Olin Murphy. There is no question in my mind why he is still with the Carriage House after all these years?..A 5 Star Sales person with more vehicle knowledge than any 3 Sales reps. From how the vehicle mechanically operates to the most modern electronics use?.?he explains the details in a very organized and understandable way. This is a big deal with me and many buyers whom I have sent to Olin over the years and they all ??? to the person have thanked me for sending them to Olin. Whether it is Vehicle info, Financial questions, Options and Special Mercedes offerings?..Olin Murphy does the MOST important thing that any business owner wants of their employees?????.FOLLOWS - UP to the Customer Inquiries??!!! OLIN ALWAYS DOES !!! And of COURSE??which is MOST IMPORTANT TO MERCEDES?.OLIN FOLLOWS THROUGH and OBTAINS THE VEHICLE FOR YOU ?..And Makes the Sale!!! ?..My latest purchase with Olin a week or so ago is the new 2016 GLE 450 Coupe AMG??...And outstanding Vehicle Addition to Mercedes. I am not a Vehicle Sales person ?? I sell Real Estate and I am not related to any Car Dealership employees anywhere! Email me or call me if more info is needed re Carriage House of New London CT. Olin Always answers questions and/or responds to them..... SAME day !! EXCELLENCE !!

I have been buying/leasing cars from Olin Murphy at Carriage House Mercedes Benz for over 10 years. The service, pricing and honesty he has shown me and my wife has won us over as life long customers!

Bought 4 cars there and have had all serviced there. Always a good experience. Olin Murphy is terrific.

Carriage House, from your first visit to your purchase to the repairs when needed, is superb. Everyone makes it a wonderful experience. I particularly had the chance to work with Olin Murphy who goes out of his way to meet the customers needs. He is a gem and I highly recommend him to anyone looking for a Mercedes. He follows up well and keeps me informed of opportunities and future buying opportunities. The folks that run the repair shop are EXTREMELY competent and helpful. As important, the spaces are immaculate and it is clear management is fastidious in ensuring all is clean and in order.

For 45 years I've been wanting a SL550 and I finally got one thanks to Richard and Carriage House of New London. The overall experience from the beginning was flawless. They gave me the 2013 SL550 at an amazing price and I definetly look forward to working with Richard and Carriage House for my next Mercedes.

We bought a great Car along with great service. The dealership was very clean. The salespeople were outstanding.