Youngblood Kia

They lied to me when I originally purchased the vehicle. Then have refused to correct anything. I will never own another Kia vehicle because of how poor an experience I have had with this dealership. They don't actually provide good service, they simply charge you more and do sub par work.

I initially took my KIA Sportage in to fix my air conditioner. Later the following day my engine light came on (at no fault of the dealership). These things happen! Nathan, my service advisor was very good about getting it in very quickly. Now it runs like a top. Very pleased.

The Springfield Kia Service Department truly goes above and beyond. They know how to treat their customers with the utmost respect and dedication. From start to finish, they work with you every step of the way, always showing compassion and attentiveness to your needs. Their team is committed to making sure every experience is a positive one. You can rest assured—when you bring your vehicle to the Kia Service Department, you won’t need to take it anywhere else. Your car is in great hands. For many of us, our vehicle is our only means of transportation, and no one wants to be broken down on the side of the road—especially in today’s world. That’s why it’s so important to know your vehicle is receiving top-quality repairs from trusted mechanics and a reliable service team. And best of all, they do it without draining your wallet. If you want peace of mind and dependable service, take your car to Springfield Kia—you won’t regret it.

I took my vehicle in to Springfield Kia (Formerly Youngblood) To have my vehicle taillight inspected because it was on the fritz blinking on and off, And get an oil change. I met with Ryan who is the service advisor who took complete charge and was able to not only remedy the problem, but came out to bring a few things up to my attention. The charges were reasonable. The wait time was reasonable, and the care was way above the average. Which is why I go to Springfield Kia.

I received a call from Ryan who is my service advisor who stepped up to the plate to assist me with my door lock and also arranged for a cooling system flush. Not only was my car taken care of in a timely manor, it arrived with a fresh car wash. Awesome finish. Very Happy!

I took my KIA Sportage in to have my oil changed and transmission fluid flushed. I also was experiencing an issue with my rear door lock that wouldn’t open from the inside or outside and my air conditioner looked at. I met with Ryan Rush who was my service advisor who informed me that the door lock was covered by a 10 year unlimited warranty and he had the crew look for the leak in the air conditioner. Ryan & his Service Manager were really great to work with as were the guys in the shop. This is an Excellent Dealership to work with. You can trust them with the work they do and they’re honest!

Matt helped us. Overall great experience and we’re happy with our purchase. Would buy here again.

Brought in my Kia Sportage in to have a new windshield wiper arm and blade on my vehicle. While I was there Brad Duggins wasn't there so I spoke with Kayleigh about my front high beam headlight that was out. It was replaced less than 12 days ago. Kayleigh met with me in the dealership waiting area and explained that the sensor connector was burt out and to have a new harness would run $900.00. She made a recommendation that did infact work and the light is good as new. Again, this is why I bring my vehicle to Youngblood Kia (Springfield KIA) to have all my service work done. BECAUSE THEIR HONEST & TRUSTWORTHY!! Thank You Kayleigh! You are awesome.

Took my vehicle in for service. Brad Duggins is the best. He's always there for you which is a huge confidence booster and the reason I keep coming back, as is the service I receive from the mechanics whom I don't get to see. But they are exceptional goo at what they do!

Service Department is unbelievably customer service oriented! Starting with Kayleigh and working with entire service team: Perfect!