Huffines Hyundai Plano

Vinny Nguyen displayed phenomenal customer service today starting with a simple phone call walking me through a process I didn't know how to perform on my Genesis GV80 (checking my oil percentage). His help was kind and greatly appreciated. He then told me that my car was due an oil change and tire rotation and he made arrangements to get me in today. I was very pleased with his attentive care making sure that all my needs were met in a timely manner. Thank you guys for all your service.

BUYER BEWARE. I have owned a Genesis gv80 for approximately three years now. A month ago I encountered a service issue with my battery. I had to wait the majority of the day at the dealership, because they did not have a loaner car. I am now faced with another service issue where my sensor is beeping at me every second while I drive. I have a teenage driver, so the sensors are crucial. I called and they let me know it’s a 3 month wait (another person said 6-7 months) for a service appointment with a loaner car. I was told they would need the car for 24-48 hours just to do the diagnostics. Additionally, there is also no way of silencing the beeping nor getting to the sensor on your own. I was sent to client relations for a possible rental car reimbursement; however, I would have to incur the cost on my own then submit for approval. There is no way of knowing if it’s approved on the front end. If you decide to purchase a car, please go in fully knowing they are woefully short on loaner cars (I was told they only have a handful and sell thousands of cars.). It is painfully clear this is a major problem as a number of service people have stated they hear it all the time from frustrated customers. One person shared clients complain 6-7 times a day. Consider yourself warned.

I purchased a car from Hyundai dealership and am very happy with not only the service, but the vehicle as well. Jonathan Cruz went up and beyond his help and I really appreciate the time he spent reviewing all the details. Thank you.

Was shopping for a new car, and luckily got Andy So as my salesman. Andy is a very established salesman, as witnessed by the numerous plaques in his office for Salesman on the month and year. Andy took the time to discuss my needs, and worked with me to get the right fit for me. Once purchased he spent time going over all the features of the car, and has also setup a follow visit to review even more. He is making sure everything I need is in order, and follows up with me to ensure my happiness. I can't recommend Huffins Plano, and Andy So in particular enough!

First time buyers and it was a pleasant experience. We will be back.

Purchased a new elantra. Good expirence i had there. People there were ao nice and helpful. I would recommend my friends to go purchase new cars

I worked with Spencer Rochean. He was very patient and thorough. He worked hard to get me a deal that worked with my budget. I love my new Hyundai!

Quick and easy purchase with helpful staff. As a returning customer, its nice to be remembered and offered the same level service and hospitality.

Great experience. Love my Hyundai. Everything was easy.

Kevin Beasley is a great sales representative also he was very helpful. He was very knowlegable about the cars and the discounts available. He took his time to show us vehicles the 2017 Sonata and 2017 santafe. All great cars. Good job