Reviews
Write a reviewJust wanted you to know Teddy in the service Dept.
Just wanted you to know Teddy in the service Dept. Provided excellent service on my Tire purchase. He was very knowledgeable, courteous and kept me updated on how things were progressing. He's a real asset to your comany! Another reason why I've been with you for 20 yrs. Keep up the good work! Victor
Just wanted you to know Teddy in the service Dept.
Just wanted you to know Teddy in the service Dept. Provided excellent service on my Tire purchase. He was very knowledgeable, courteous and kept me updated on how things were progressing. He's a real asset to your comany! Another reason why I've been with you for 20 yrs. Keep up the good work! Victor
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I bought a brand-new Honda Pilot for $45,000, and the
I bought a brand-new Honda Pilot for $45,000, and the dealership pushed me into purchasing unnecessary warranties: “Paint and Fabric” and “Windshield Protection” for $888, plus an “Electrical Protective” package for $5,988. Within 24 hours, I realized I didn’t need these and asked to cancel. They claimed I had 3 months to cancel but refused to provide any proof. The finance guy even asked me to delay canceling so he could get his commission—completely unprofessional! When I returned after registration, they canceled the electrical warranty only after much arguing, but then lied and said the other two weren’t cancelable. They even mocked me when I brought up their earlier promises. This dealership is full of liars, unreliable, and completely disrespectful. I’ll never recommend them to anyone. Avoid this place at all costs!
I bought a brand-new Honda Pilot for $45,000, and the
I bought a brand-new Honda Pilot for $45,000, and the dealership pushed me into purchasing unnecessary warranties: “Paint and Fabric” and “Windshield Protection” for $888, plus an “Electrical Protective” package for $5,988. Within 24 hours, I realized I didn’t need these and asked to cancel. They claimed I had 3 months to cancel but refused to provide any proof. The finance guy even asked me to delay canceling so he could get his commission—completely unprofessional! When I returned after registration, they canceled the electrical warranty only after much arguing, but then lied and said the other two weren’t cancelable. They even mocked me when I brought up their earlier promises. This dealership is full of liars, unreliable, and completely disrespectful. I’ll never recommend them to anyone. Avoid this place at all costs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Benjamin, I sent your review to our management team and I believe that you have been in contact with Chris Power-GM, and that he has addressed your concerns and helped resolve this issue. Thank you, Amberly
Repair
Estimate was within the acceptable range. Ready for me when I arrived. Repairs done on time. Service coordinator very responsive. Spent enough to get a great loaner car.
Repair
Estimate was within the acceptable range. Ready for me when I arrived. Repairs done on time. Service coordinator very responsive. Spent enough to get a great loaner car.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service dept
Quick appt., great service, kept their time of service as promised. Excellent feature having later appointments for service customers. Also checked out a new Honda Civic.
Service dept
Quick appt., great service, kept their time of service as promised. Excellent feature having later appointments for service customers. Also checked out a new Honda Civic.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maintenance Factory Recall
Fowler did a great job on maintenance recall, oil change, and rotation of tires. Work was completed and done at a reasonable amount of time.
Maintenance Factory Recall
Fowler did a great job on maintenance recall, oil change, and rotation of tires. Work was completed and done at a reasonable amount of time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Regular Service
Great Service with friendly and knowledgeable advisors. Also provides a clean and comfortable wait area. Reasonable cost. Would recommend them for all your Honda service needs.
Regular Service
Great Service with friendly and knowledgeable advisors. Also provides a clean and comfortable wait area. Reasonable cost. Would recommend them for all your Honda service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Repair Air
Everyone was great they made everything so easy and took care of the problem they gave me a loaner car while the repairs were be done and I always have all my service work done here
Repair Air
Everyone was great they made everything so easy and took care of the problem they gave me a loaner car while the repairs were be done and I always have all my service work done here
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My battery needs
I was so pleased with the service I received. Fowler really set my mind at ease and was in contact with me throughout the service.
My battery needs
I was so pleased with the service I received. Fowler really set my mind at ease and was in contact with me throughout the service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Recall and Service
Was in and out as promised even with a car wash to boot. With the oil change and fixing of the recall. Went the extra mile and installed my windshield blades at no charge. That is service and that is what will keep me going back.
Recall and Service
Was in and out as promised even with a car wash to boot. With the oil change and fixing of the recall. Went the extra mile and installed my windshield blades at no charge. That is service and that is what will keep me going back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Exceptional service
Had to go twice for parts. Both times a shuttle or loaner were offered to me, so very convenient. Both service specialist and shuttle porter were super friendly.
Exceptional service
Had to go twice for parts. Both times a shuttle or loaner were offered to me, so very convenient. Both service specialist and shuttle porter were super friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase