Reviews
Oscar worked with me over the phone to accommodate my...
Oscar worked with me over the phone to accommodate my schedule. When he found that I had been approved for the used suv I wanted he was informed it had been sold. He worked with finance to get me approved for a new suv, for the payment I needed, with no money down. He was also able to get my 6 year old suv paid off, to which I owed $4,000. He assured me that the deal was "done" and all I needed to Was come in And sign the paper work. I was skeptical of the already "done" deal, but I made the hour drive to the dealership. Upon arrival, Oscar was with customers, but immediately passed me on to another sales person so I would not need to wait. After a test drive, we began to pull paperwork. As Oscar stated, the deal was comPorte and there were no surprise down Payment or major changes to the payment. I traded in my 2005 Santa Fe for a 2011 Equinox LTZ. A very good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My Dad and I had a great experience purchasing a used...
My Dad and I had a great experience purchasing a used Equinox from Huffines with Oscar's help. They gave us a fair trade in price for my car, worked with us on the price of the vehicle, and made small but necessary repairs to the car such as replacing a torn leather seat and buffing out some small scrapes. I would recommend this dealership to anyone looking for a used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind comments about Oscar. He is one of our top consultants and always goes out of his way for his clients. We appreciate your business. David Huff General Manager Huffines Chevrolet 972-538-7000
The whole process from start to finish was flawless,...
The whole process from start to finish was flawless, everything that was promised was delivered and the used car department, especially Oscar was amazing. I have never met a more honest and genuinely good used car dealership. There was none of the typical "used car" BS that you hear about. I would absolutely recommend this dealership to anyone looking for a great car and great people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review about Oscar. Our “No Hassle” approach to selling used cars has been well received by our customers. Thank you for your business. David Huff General Manager Huffines Chevrolet 972-538-7000
The whole experience was great. Both MG and Oscar were...
The whole experience was great. Both MG and Oscar were very nice and very helpful. I would recomend a freind or family member to shop Huffines. Also to use ether sales rep for help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review. MG and Oscar do a great job for us in the pre-owned dept. I will pass along your comments. We appreciate your business. David Huff General Manager Huffines Chevrolet Lewisville 972-538-7000
Huffines always does right by their customers. I've been...
Huffines always does right by their customers. I've been a customer for 10 years. Byron's knowledge is unmatched and his customer service skills are impeccable. He doesn't attempt to oversell the customer, but puts customer's interests and safety first of mind.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kind remarks about Byron. He is a great team member and always does fantastic job for our customers. I will pass along your comments to him. David Huff General Manager Huffines Chevrolet Lewisville 972-538-7000
Jeremy was courteous, helpful, sincere & apologetic...
Jeremy was courteous, helpful, sincere & apologetic when it took some time to wait for my turn in financing. He was helpful when I had to bring the car back for a problem a couple of days later - tried to get it fixed but a part had to be ordered. Elliott was very informative regarding financing, he also discussed an extended service contract without pressuring me about it (I got it). My overall experience was excellent - everyone I spoke yo was courteous & helpful. I would come here again if I were in the market for a new car & would recommend Jeremy to anyone looking for a new Chevrolet.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for positive feedback about your experience. I will share your comments with Jeremy and Elliott. They are valuable team members and always do a great job. We appreciate your business. David Huff General Manager Huffines Chevrolet Lewisville 972-538-7000
Needed an oil change and Steven was my rep. He was...
Needed an oil change and Steven was my rep. He was extremely efficient, informed, and friendly. I always receive excellent service when I go here for service. This is my second visit here. The fact that thia has to be 250 characters long is kind of lame though.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great remarks towards Steven. We have had very positive feedback towards our new Express Lane that he heads up. We are happy that this service is working well for you. David Huff General Manager Huffines Chevrolet Lewisville 972-538-7000
I was in a car accident 5/14/11 & my car was...
I was in a car accident 5/14/11 & my car was totalled. Because of Texas state law, if your car is totalled, and you have a rental car being paid for by the person responsible for the accident, you have 2-3days to return the rental. therefore, I was without transportation for a little over a week and a half. I called Mr Hallman, explained my situation, and he was able to get me approved in record time and no "fluff" in the deal :). Mr Hallman and Moe & Ken went above & beyond the call of duty and I appreciate everything they did to get me into my new (used) car. I would highly recommend this dealership to anyone that is looking for outstanding customer service. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind remarks towards our sales team. We are pleased they were able to accommodate your needs in a timely manner. Your business is appreciated. David Huff General Manager Huffines Chevrolet Lewisville 972-538-7000
My last experience was with Byron Albright in the Service...
My last experience was with Byron Albright in the Service Department. I found out that he is a STINKING LIAR. He told me the repair would take about 3 hours and about an hour later he found me and said the repairs were done! What in the world was he thinking? Under promise and over deliver, how dare he! Both times I have had reason to go to Huffines have been positive experiences. I told the service manager he has some nerve hiring someone like Byron. This type of treatment is not what you would expect these days when we get accustomed to being lied to. ATTA BOY Byron!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your comments. Exceeding expectations is our goal with every customer. Thank you for recognizing Byron’s efforts. He is a great employee and always does a wonderful job for our clients. David Huff General Manager Huffines Chevrolet Lewisville 972-538-7000
I would highly recommend Huffines for a used auto. My...
I would highly recommend Huffines for a used auto. My sales person David Rumple was excellent. He answered all my questions and was very polite and courteous to us. When I told him what I wanted he was very willing to show us everything about the car. David suggested we take a test drive. We did and was very pleased with the car. Then we began negotiations and David was very receptive to us. I also traded in another car and was pleased with the price. I would highly recommend David to anyone who wants to purchase a used car.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind comments about David. We are pleased that the experience with him exceeded your expectations. Thank you for your business and feel free to contact me if we can be of further assistance. David Huff General Manager Huffines Chevrolet Lewisville 972-538-7000
