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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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Great Experience

I had a great experience purchasing my Jeep here at Huffines and John made it that much more enjoyable. The process was smooth and John provided great customer service even after my vehicle was purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Jeep. Thank you for taking the time to share your great experience with John Pettit and the Huffines Chrysler Jeep Dodge Ram Lewisville Team. Sincerely, Steve Baine General Manager (972) 755-3840

The way a car buying experience should be!

My wife and I were in the market for a car so we visited Huffines Dodge. John was our salesman and he took great care of us. Normally I dread the experience of buying a car new or used but this one was smooth and easy. John and the staff were knowledgeable and helpful during the whole process which made the experience of buying the car even better. I absolutely love the car we bought and won't hesitate to visit John again for my next car. Thank you to John and all the staff that helped make it happen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle. Thank you for sharing your great experience with John and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. Sincerely, Steve Baine General Manager (972) 755-3840

Great car buying experience!

John made the car buying process quick and easy. Huffines CJDR Pre-Owned Department is top notch! From the Managers, Finance Director, and my Salesman, John, my experience was flawless and I really felt like they cared. I will definitely be recommending my friends, family, and co-workers buy their next vehicle here! Thanks for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your great experience with John and the Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are happy to help you with all of your automotive needs now and in the future. Sincerely, Steve Baine General Manager (972) 755-3840

Professional Service

This was my first experience buying a used car. I was driving a 2008 Dodge Ram quad cab And looking for something smaller with a luxury package. John was very informative about the luxury brands(Mercedes,Lexus,BMW,etc). He emailed me a few options in my price range the same day and met me at my office the following day for a test drive. The following day I picked up my gently used 2013 328i BMW and John made the process stress free and very quick. He even mailed my new plates and registration to my house so I didn't have to make a special trip back to the dealership. I would recommend this dealership to anyone interested in buying a used vechicle! Go see John Pettit if you are looking for a non pressure car purchase experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new 328i BMW. Thank you for your kind words about John Pettit and the Huffines Chrysler Jeep Dodge Ram Lewisville Team. Sincerely, Steve Baine General Manager (972) 755-3840

Review for Justin and Jeff

This car buying experience was very simple and easy. We told Justin exactly what we were looking for over the phone and he delivered. He had all the cars to look at ready by the front before we arrived!! Highly recommend this dealership! Now we will see how they deliver when there are issues with a NEW car...Our car is less than a month old and we are having some serious issues... we will see if we get the same excellent service in resolving these issues....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Mrs. Smith, Thank you for taking the time to visit with me this morning. I am thankful for your review of the sales process and rest assured we will take care of the issue you mention. Happy New Year! Steve Baine General Manager Huffines CJDR Lewisville 972-538-4112 972-538-4195 (FAX)

Great experience

Buying a vehicle was very easy, I was in and out within 3 hours and the Same day I drove off in a truck. John was very helpful and made the process very simple and stress free. Would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with John and the Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are excited to help you find the perfect truck for your automotive needs. Sincerely, Steve Baine General Manager (972) 755-3840

Excellent service

Jay Freeman went above and beyond to make my first car buying experience excellent. He was willing to speak with the parts manager to check in on a special request for me. He took the time to explain all the features of my new vehicle and his dealing was very straight forward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with Jay Freeman and the Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are happy to be part of your first car buying experience. Sincerely, Steve Baine General Manager (972) 755-3840

Fantastic Place to Buy a Vehicle!

We worked with Terry Layman for nearly 2 months, and he helped us find a very specific vehicle that we had been searching for. He searched daily, and communicated with us regularly about what he had found. I was picky, and he was very patient. After several weeks of hard work, he finally found us the EXACT car I was looking for, in our price range, and had it trucked to Texas. They tuned it up, did a full inspection, put new tires on it, changed the oil, tinted the windows... all without asking. We LOVE our new vehicle and couldn't be happier with our experience with Huffines. We would absolutely do business with them again, and would recommend Terry to anyone searching for a used vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! Thank you for allowing Terry Layman and the Huffines Chrysler Jeep Dodge Ram Lewisville Team to help you find the perfect vehicle for your automotive needs. Sincerely, Steve Baine General Manager (972) 755-3840

Worst place to buy from. Complete liars!

They were supposed to go pickup the specific van I wanted, they didn't. Two days later they get a different van and acted like they didn't know. As if they can't tell the difference between gray and black interior or count up to 8 seats. The worst part... they deposited my banks check even though they didn't get me the van. So many lies and stories made up by them. DO NOT trust them!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Mackenzie, Thank you for taking my call this morning and allowing me to apologize personally. We take great pride in doing things the right way, and I am very sorry for the way your purchase was handled. I will be getting some additional information and be back in touch later today. Steve Baine General Manager Huffines CJDR Lewisville 972-538-4112 972-538-4195 (FAX)

Nabil is the man!

Just bought a 2017 Jeep Grand Cherokee Trailhawk after searching high and low for the exact one I wanted. Nabil was able to find the car of my dreams and got it here even when I thought I'd never find it! He never gave up and was friendly and patient throughout the entire process. Can't say enough about what a great experience I had buying at Huffines!! Jeff was fantastic as well...such a great team there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new 2017 Jeep Grand Cherokee Trailhawk. Thank you for taking the time to share your great experience with Nabil, Jeff and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are pleased to help you find the perfect vehicle for your automotive needs. Sincerely, Steve Baine General Manager (972) 755-3840