Huffines CDJR of Lewisville

This is our third vehicle purchased at Huffines Dodge. Our sales person has been Ron Sherrill in each purchase. We are looking to purchase another vehicle in the next year or two and would hope that Ron will be our sales person then also. From our first purchase we found him to be extremely knowledgeable and professional. He assisted us in any issues we had and we always felt that we received the best deal available. All our visits to Huffines Dodge in Lewisville have been outstanding. Also I want to mention that the Jeff in the finance dept. was very helpful and made the experience that much better.

Everyone we came into contact with was helpful, pleasant, and knowledgeable. There was never any pressure to buy. We told them we had just started looking and needed some time to process what we had learned although we felt that we had found the one. They let us take the Grand Cherokee to make sure we liked it (what was not to love?)! We decided to make the purchase and they followed through on everything they promised. Racheal had only been there a few weeks, but was very helpful and eager to learn. She is going to be a success. Josh made everything so easy and convenient. Bill in used cars was very helpful in explaining recall issues with our trade-in that was affecting the value and worked to get us more money on the trade. Jeff in finance was efficient and never applied any pressure to upsell us on warranty options, etc. He explained and said we could add them later if we decided to do so, which we did. Thanks to everyone for making this a far better experience than we have had in the past! I hope your service department is just as awesome when we need it.

Was a great experience working with Kloza in making my new purchase - laid back, knowledgeable, no pressure, and very helpful in making all the pieces fit together to enable me to make this purchase!!

In the process of purchasing a new RAM Truck, Hamed Awadi provided us with outstanding demo and function/feature information related to RAM truck's so that we can make sure we obtained the truck features we needed. We really appreciated this focused support from Hamed as he made sure we were a well informed buyer - we greatly appreciated the focused attention Hamed provided.

Nabil's approach to selling us a truck was very focused on making sure that he was addressing our specific need. Very accommodating and knowledgeable making the truck purchase experience pleasant.

Took my Dodge Charger in for the recall and had some issues, as well. 2015 model and I explain that the cruise control, when you hit resume, always goes 5-6 miles over what is set, and then slows done to the programmed speed. The A/C blows cool air when on normal, but this is Texas, so I usually have it on A/C High.Parking foot brake doesnt hold the car from rolling back. They have my car for 4 days and when I pick it up, the only thing on the list done, was the recall. They did a software update so assume that it fixed the cruise control. The A/C, well it's fine, meets the norm. The parking foot brake, sure it rolls back once applied, but the mechanic tells me,"Parking brakes are only intended to keep a vehicle from rolling forward, not backwards". Really. So I'm not happy, so they bring the mechanic forward to go on a test drive with me. He's not a Happy Camper, assuming because it's close to Miller Time. Take a drive and the cruise control works fine. Ok, I feel stupid. The A/C issue, well, keep it on High then, I'm told by the mechanic. I'm really irritated now and explain that on high, the A/C circulates the inside air only and that after a while, less oxygen to breathe and it starts to smell funny. Again, the norm. Now the parking brake issue. When the mechanic says his spiel on only for rolling forward, I look at him and say,"So, since my driveway is at a slant, I can only back up the driveway because of how the parking brake is designed?". Ready for the kicker, "Yes" that is what Fiat tells us.Must be true then. I used to drive a Chevy and went to their sister lot for Chevys, and here, never an issue. Will I ever go back here with my Dodge. Nope, it's down hill and since my brake doesnt hold, I end up just rollin on by.

Can't thank you enough for everyone and the professional help we recieved.Painless experience. Everyone stayed late to help and when the sale couldnt be finalized that night they sent us on our way with the new vehicle and set up time for us to come back Saturday to finish.Thanks Dean and Sandy

I have never received such personalized, genuinely happy to help, dedicated service! I was completely blown away be the level of service Terry, Joe and Johnny Ray provided me with when buying my vehicle. I will never buy a vehicle anywhere else!

Thanks for such a great experience in buying our 2015 Town and Country. Mark Gill was top notch in getting us into the best vehicle for our family's needs. Johnny Ray stayed late to get us hooked up on finance with a killer warranty. The service dept was fantastic in making sure we were 100 percent satisfied with our purchase. Awesome experience.

Just a big thank you to the whole team... Justin in sales for saving me from a miserable experience at Grapevine Dodge and getting us to come in. Rachel, whose first day was a closed sale - you're going to be great. Josh, for being so patient, honest and realistic. The service department for a quick turn around on the side steps and Jeff for making the paperwork a breeze! Ya'll were great and my wife and I really appreciated your help in getting us into the perfect vehicle for our needs and offering a fair deal. Could not be more impressed. Thank you all.