Huffines CDJR of Lewisville

i had a great experience since the day i step into the lot to check on the vehicles. David Webb is a exceptional Sales Guy very very polite and professional, he took the time to explain to me and my daughter all the features of the 2015 Dodge Challenge that i bought for my Daughter Kimberly for his 18th Birthday and graduation from high school. thank you to the cooperation of David on helping me play a prank to my daughter when we deliver to vehicle to her. Great Experience!!!!

We were looking for a new vehicle to drive into our retirement. My wife does not like to “Car Shop” but as she said, “that was not anywhere as bad as I thought.” We met with Michael Clark, who was a new salesman, and he showed us all the cars we wanted and never a sign of how we had been treated at other Dealerships. Michael was very patient and answered all our questions. When we told him that we needed to talk it over at home he had no problem and there was no “Turning over to a Manager” like at other Dealerships. This was the best Car Buying experience of my life. We called the next day and bought the New Jeep Cherokee Latitude. Michael Clark, Basel Abbas, Steve Baine and Dave Cox were the greatest and very professional. Thank you very much.

Easiest car buying experience ever, from beginning to end. Sales man took the time to listen to what I liked and found the exact car I wanted. On the financial end there was no pressure to buy extras everything was explained and I walked out happy with my purchase and price/payments.

It's rare these days that someone takes the time to actually listen to what you say and then uses it to help you get where you want to go. From the very beginning starting with Clarence Pierce, he was on us like a hawk the second we pulled in, but in a very engaging and friendly way, letting us know he was there if we needed anything. That soon lead to me test driving the vehicle, and then I was ready to start looking at numbers. While the process did take some time, I don't consider that a negative thing because I've never bought a car quickly, it takes time. However, Clarence was there offering us water and keeping us informed the entire time of exactly where in the process we were. Once we made the deal, Clarence handed me off to Jeff Bockemehl, who was extremely friendly and also listened very closely to me. He inquired about my life and what he found out just by talking actually saved me 1500$ off the total price of the vehicle and dropped my monthly payments by about 50$ a month. I absolutely loved my experience at Huffines Dodge, and since my brother recommended them after also having a great experience, our parents are most likely going to deal with them next year and I know if I am in the market in the future I certainly will. I plan to recommend them to everyone I hear is looking to buy a car.

This is the second vehicle we have purchased from David Rumple at Huffins Lewisville. It was because of him that we returned to this dealership to buy our second vehicle. He was patient while we viewed and test drove multiple vehicles. We feel he has great integrity and has continued to follow up after the sale on items he promised. He's a class act.

If you can't buy a car from this dealership, it is only because it does not exist! A friend of mine told me to reach out Jeff Bockemehl and from the beginning, I knew something seemed different from past experiences of buying a car. He was able to pull some strings and get the car I wanted locally and work the deal. As well, they fixed a cosmetic item that I had barely noticed and did not even bring up as a condition of sale. He even reached back out to me even on his day off and made sure I got in contact with Joe Koubek. Have to be honest, I "never" buy the extended warranties or car care options. Working with Jeff, I realized how valuable these are especially in my specific circumstance by talking through it with him and ended up with a package that made since for my family. Joe Koubek was the ultimate of respectful and easy to get along with. He was passionate about communications almost to the point of over communications and extremely respectful. When we were leaving, he made sure to give last minute details and insight on the car. Briefly met with Darrell Smithey and he was welcoming and assured me one of the items on my car to be rectified were forthcoming. This team not only knows what they are doing, they make the experience enjoyable, relaxed and laid back always ensuring that your questions and concerns are addressed. I highly recommend anyone looking to buy a car, if your experience is half as good as mine was, you will still walk away happy. Great Experience Guys!

I started "internet shopping" for my perfect Jeep Wrangler on a Wednesday afternoon. By Friday, I had narrowed down my search to two dealerships based on those three days of interaction with various sales reps. Brett Kelley went above and beyond answering my questions and truly EARNING my business...and I'd heard that phrase a LOT in those three days. Brett was the only one who earned it and worked out a fantastic deal on my incredible new Jeep Wrangler. I went up there that Saturday to sign the line and take delivery. Brett and Craig immediately greeted me and wasted no time making sure I was completely satisfied. I dinged one star on this due to our experience in the Finance office. Not only had I shopped Jeeps for three days, I'd also secured two solid financing options. We still went ahead with the dealer app just in case they could beat what we had lined up, but I knew in the end we should still be good. So when I sat down in Finance on a busy Saturday with the ONLY Finance guy in the house, I figured it would be smooth sailing. It was simple. 60 months, here's my 2.X% APR I have secured. I'll entertain your better offers, but I'm not moving from these terms. So, yes...when I was presented with a 72-month dotted line at 7.99% APR, I was a little irritated. But I don't think that an emphatic "NO" is a completely unreasonable response from me. I presented my already-approved Finance options to Jeff who did a complete 180 from the personable guy telling me my APR was 7.99% with 72-month terms. From then on, it was snarky remarks about "I don't see how you're getting anything better with THOSE credit scores..." and so-forth. So...because I don't have an 850 and still secured better financing than the BS you're showing me makes me worthless? Obviously there are bigger lenders out there who disagree with you, Jeff. I also didn't much appreciate being told that I was making the wrong choice by not just signing the deal for 72 months even if I had the intention to pay it off in 60. Yes, we declined the additional product options. Yes, we understood that not pre-paying for our oil changes would ultimately mean we spend $30 on a premium oil change with detailing instead of $16 through the dealership. However, the snide comments about how my husband is "obviously one of those people who don't like and aren't interested in saving money" was totally uncalled for. Had we had anything but a first-class buying experience with Brett to get us this far, I would have walked out and never looked back. It was Brett who earned my business, but Jeff came very close to losing it for him. He did, however, succeed in losing a five-star review from this consumer.

A month or so ago I called David Rumple and gave him a range of money and what I was looking for, for my Son. We have been in communication a couple times since then, but this past Saturday David called me and said, "I have the car for you". And he did...we purchased the 2005 Cobalt that day. This is the second time I gave David a price range and a car type to look at for one of my kids, and both times, he exceeded our expectations. We truly love our Chevy's but with David Rumple keeping an eye out for us when needed, we spend far less time in dealerships! So glad you are with Huffines David!!! We love our neighborhood!!!

By far, one of the best experiences ever in purchasing a new car. Joseph Todaro and Steve Baine worked extremely hard at earning my business. It was a pleasure from the very beginning of the process until the end. The follow-up on a couple of small items left open has been outstanding. It is obvious that customer service is very important to them. I definitely recommend Huffines.

Traveled from New Mexico to purchase a vehicle and it was well worth the travel and experience!!! I highly recommend this dealership........talk to David Rumple and/or Oscar as they both did an awesome job for me!!!!