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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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Chris and everyone at the dealership was great! This is...

Chris and everyone at the dealership was great! This is the 4th vehicle I have purchased from them and the experience gets better everytime. Chris went above and beyond to ensure I felt comfortable with my new car and showed me all the great features. He was very patient and answered all my questions. Best of all he was available anytime I called or emailed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words. I always love to hear about people who have been back several times. If we can be of any service to you or your family in the future please give us a call. Mike Biggers Director of Lewisville Operations Huffines Chrysler Jeep Dodge Ram Lewisville 972-538-7000

I ended up in contact with Xris Turner by an accidental...

I ended up in contact with Xris Turner by an accidental mix up with an online vehicle search, turned out to be the best mistake I ever made. Xris and everyone at Huffines of Lewisville made the experience of upgrading to a new Durango an incredible one. Xris delivered everything we discussed in our emails and stuck to his Out-The-Door price on the vehicle and on my sight-unseen trade-in offer. He also went the extra mile to find the exact vehicle I wanted over 140 miles away, even though there was a more convenient vehicle seven miles up the road that was just the wrong color. He truly wanted me to have the exact vehicle I wanted and did what had to be done to make that happen. If you have a need for a new car and want a no-pressure buying experience, look no further than Huffines of Lewisville and Xris Turner. I will be spreading the positive word as best I can, they earned it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for spreading the word! I hope you have many years of enjoyment from your new Durango. Mike Biggers Director of Lewisville Operations Huffines Chrysler Jeep Dodge Ram Lewisville 972-538-7000

Best of the best

The best of the best. No pressure to buy. Great attitude and informed me on all things. Worked with me to get the best deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Had an easy, smooth buying experience. Much of the work...

Had an easy, smooth buying experience. Much of the work was done on phone or through the internet. Xriston was professional, polite and very accommodating. He said what he'd do and he did what he said. I will gladly recommend him to others looking at a Dodge or Chrysler. Thank you, Xris, for keeping the experience pleasant and stress-free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review. Xris will be thrilled to read your kind words. I will also pass them on to his manager. Thanks again. Mike Biggers Director of Operations Huffines Chrysler Jeep Dodge Ram Lewisville 972-538-4100

I visited two other Dodge dealerships in the area before...

I visited two other Dodge dealerships in the area before stopping into Huffines. My experience at the first two left very sour tastes as the first one had very little customer service and an unwilling intent to work on a price that would suit my need. The second had decent service, but it was late in the evening and the atmosphere and conversations I heard while waiting for my car to be appraised was very unprofessional by the staff. Despite this dealership offering me the most for my trade in, I was inclined to continue on elsewhere. I visited Huffines Dodge in Lewisville's website and found a vehicle I was interested in and immediately called and was advised the truck was not in stock, but in route. The sales rep asked if I could come in and see if there was anything else they had in stock to look at as well as get a value on the trade. I started dealing with Josh Dulock and he toured the lot with me to no success, but he indicated that there was a truck in the back that was going to become a demo for one of the managers. It was exactly what I was looking for. We took a test drive and immediately wanted to begin negotiating the sale. The price and rebates offered were great. My only slight dissatisfaction was what I was offered for my trade, however this is where Josh turned that into a positive and turned the focus on the truck and the beneifts of getting out of a car Ive had for 6 years and back into a new vehicle. He made it up just in his attitude and professionalism. I've been in sales for years, and had it not been for the service, professionalism, and willingness to put me in this vehicle by Josh, I would have walked. Josh did a great job and really sold this vehicle even to the point I ended up with a higher payment than I had wanted. There was no going back and forth. He was honest right out of the gate and set the appropriate expectations the whole way through to the very end.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to leave thus great review. I will pass your kind words on to Josh and his manager. Please call if we can be of any further assistance. Mike Biggers General Manager Huffines Chrysler Jeep Dodge Ram Lewisville 972-538-4100

I had my jeep serviced here and was originally...

I had my jeep serviced here and was originally dissatisfied as all of the problems had not been resolved after a large repair bill. The shop foreman and service manager made it right by correcting the issues and being very friendly in the process. I felt that my concerns were heard and taken seriously by the service manager and he was there every step of the way while they re-repaired my vehicle. Although the mechanic had made a mistake initially, I now have complete assurance that my car is completely repaired and I have the assurance that if I have a concern in the future the dealership will back up their work, where some individual garages may not. I am so satisfied with my experience here, that I will likely switch to this dealership, even though I had originally only stopped in by chance when my car was breaking down nearby. I feel that this dealership was more thorough with looking at my whole jeep as they pointed out problems that my Jeep dealership a few weeks prior had not recognized at all. I will definitely return to this dealership to have my Jeep serviced and perhaps when it comes time to buy a new one I may go here as well, as the sales staff was very friendly when I stopped in to talk to the GM about my initial concerns with the service department. Overall, a great customer experience, which is hard to come by these days.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the quick and great review. I appreciate you for bringing this opportunity to my attention and it was great to meet you! I am thrilled we were able to restore you confidence in our shop. Please do not hesitate to call if we can be of any further assistance. Mike Biggers General Manager Huffines Chrysler Jeep Dodge Ram Lewisville 972-538-4100

Excellent dealer

Great experience, it is why I keep coming back!!! Everyone at this dealership are excellent!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had a trouble free buying experience with this...

I had a trouble free buying experience with this dealership. Using their webpage, I was able to find a jeep on their lot that had the exact options I wanted and used their online form to contact the dealer. I received great communication from the dealer without them being pushing. When I came in to purchase the jeep everything went smoothly. I would recommend this place to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave this great review. I will pass your kind words on to my Internet staff. I hope your Jeep gives you many years of enjoyment. Mike Biggers General Manager Huffines Chrysler Jeep Dodge Ram Lewisville 972-538-4100

The Huffines dealership team are always great to work...

The Huffines dealership team are always great to work with. That's why I have bought five cars from them over the past 9 years. They do everything they can to meet your needs. It starts with the sales team, all the way up to the general manager. I plan on going back and buy my son a car when he starts driving. thanks for everything. Harry Wilson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and thank you for being such a great customer for all of these years. It was a pleasure to meet you when you were here. I look forward to hearing from you in the future. Mike Biggers General Manager Huffines Chrysler Jeep Dodge Ram Lewisville 972-538-4100

Huffines Dodge

Was in and out in about 4 hours with a 2010 Dodge Ram Sport. It was exactly what was I was looking for and the sales people were great! They even made it easy to transfer my personalized plate over. I will definitely recommend them to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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