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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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Mike Barnette! The Very Best at what he does and shows...

Mike Barnette! The Very Best at what he does and shows real concern in helping people. I wish he were a salesman, I wouldn’t hesitate to purchase from him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Gret servise! Gret people.

Thank you so much for your work! It feels like a family atmosphere during the communication with the staff. I would recommend this dealership to my friend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Good experience but I am getting way too many follow up...

Good experience but I am getting way too many follow up emails and texts. I understand wanting feedback but one email and one text should be enough

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

quick service visit...oil change/rotate tires

Excellent service and professionalism. Very pleasant experience. Probably the only thing missing is that the service representative did not introduce himself. But he was very nice and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I brought my car to the service center to have my exhaust...

I brought my car to the service center to have my exhaust checked out, as well as get an estimate for some minor damage to the front end. Jordan went above and beyond to help me to get my issues resolved. He answered any questions I had thoroughly and made sure I understood everything that was wrong with my car. He also arranged for the body shop to come get my car from him for the repair quote rather than me have to take it myself, so that I wasn't inconvenienced further. Great customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Huffines Rocks !!

Working with James was like hanging out with an old friend. Great person and he was very detailed oriented with his delivery of the vehicle. I was impressed that he wasn't afraid to seek assistance with a couple technical questions I had. Best vehicle purchasing experience I've ever had. Great job !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I dislike car shopping because some sales people are...

I dislike car shopping because some sales people are pushing. This was not the case at Huffine and with Zack. Zack was so pleasant to work with. He was kind, honest and extremely helpful. The process didn't take as long as I was expecting. He genuinely wanted to make sure I was happy and even followed up days later. Best car experience ever!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great HONEST customer service!

Brought in Jeep for oil change, tire rotation and had tire issues with cupping. Huffines Lewisville did not try to sell anything. They were honest and fixed my jeep. Did not try to sell new tires. Did not try to do extra sneaky work that didn't need to be done. Will definitely be using them from here on out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mike in the service department is the best! He got my...

Mike in the service department is the best! He got my Jeep in and out quickly! He took care of my issue in a timely matter

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Customer Comments

" HUFFINES - A customer centric driven business with a phenomenal staff of professionals who Value the Process with a passion for excellence and unique understanding of the disciplined steps required in the deliverance of exceptional customer service. The remarkable leadership/relationship teamworking culture of this organization is focused entirely on connecting with the customer by listening regarding transportation – pride of ownership, wants and needs; then determining an accomplishment stategy with kindness, patience and understanding. Strength of the company observably built on the individudal strengths and gifts of each team member resulting in an incredibly high level results and being known by the company it keeps – Patrick, Steve, Brad, Jeff, to name a few." Irrespective of the above, had it not been for the continuous follow up / follow through activities of Patrick Zellner, I was prepared to forgo this transaction as I really did not want to trade in the 2018 Ram Laramie, but wanted the 2018 Ram 3500 CC SRW with the Cummins & Aisin transmission more. Patrick is an exemplary professional and could not have been - no pressure - more helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.