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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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He was the best person I could have asked for he was not...

He was the best person I could have asked for he was not only nice and respectful he cared about all I was trying to do He is a 10 star guy!!!! Best I’ve ever done business with !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good buy

Disappointed that it took 3 days to do the deal that was the same deal that I offered the first time I walked in the door. Would have liked to save time and done the deal to start

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Recall and Service

The recall parts from Chrysler/Dodge were in short supply. However, the dealership kept on top of the situation. I scheduled the repair, which was estimated to be longer than 24 hours, the service department completed the repair and service in less than 5 hours. Kudos for getting this done the same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service

Excellent and helpful service, they did everything to help us get our vehicle back and working and were friendly with excellent communication at every point in the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Service

My salesman listened to my needs and helped me find the right vehicle. It was a hassle free experience. I felt the deal was fair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Chris Tucker took care of everything after the fact

when I took my 2018 dodge ram promaster for electric work and oil change, the electric work was done, but not the oil change had to take back for them to review their with the tech in charge. oil change was completed. over all I have been given great service with all members of Huffines service department. Chris Tucker, did an outstanding job, once I brought back the promaster.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Easy and a Great Value

End to end experience was simple and easy. John Sheppard was my sales representative. At first they didn't have my choice and price range. John was persistent but polite and found what I was looking for at an excellent price. I was working totally online and by text/phone with Huffines and other dealers in my search. This dealership was totally straight and up-front with every step. They didn't try and front-load previously installed expensive aftermarket equipment. Since I had no desire to visit the showroom, John even delivered the new Ram truck my door.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Trey took care of everything

From the first visit to follow ups and all the details to cover my Jeep, Huffines and Trey were phenomenal. All repairs done beyond expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

In accurate diagnosis

Brought in a sprinter van with some issues. Never able to talk to the mechanic directly even though I knew more of what was going on then I was able to tell. Had to work through the service representative. Made two trips before I could pick up the vehicle. And even then it was not diagnosed correctly. Will be taking it someplace else for further work to solve the problem.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Best Ram Service in Texas

I drove from South Texas to have my vehicle properly serviced at Huffines. I would never recommend San Marcos. New Braunfels is lacking in customer attention to detail too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.