Reviews
He was the best person I could have asked for he was not...
He was the best person I could have asked for he was not only nice and respectful he cared about all I was trying to do He is a 10 star guy!!!! Best I’ve ever done business with !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good buy
Disappointed that it took 3 days to do the deal that was the same deal that I offered the first time I walked in the door. Would have liked to save time and done the deal to start
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Recall and Service
The recall parts from Chrysler/Dodge were in short supply. However, the dealership kept on top of the situation. I scheduled the repair, which was estimated to be longer than 24 hours, the service department completed the repair and service in less than 5 hours. Kudos for getting this done the same day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
Excellent and helpful service, they did everything to help us get our vehicle back and working and were friendly with excellent communication at every point in the process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
My salesman listened to my needs and helped me find the right vehicle. It was a hassle free experience. I felt the deal was fair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chris Tucker took care of everything after the fact
when I took my 2018 dodge ram promaster for electric work and oil change, the electric work was done, but not the oil change had to take back for them to review their with the tech in charge. oil change was completed. over all I have been given great service with all members of Huffines service department. Chris Tucker, did an outstanding job, once I brought back the promaster.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
Easy and a Great Value
End to end experience was simple and easy. John Sheppard was my sales representative. At first they didn't have my choice and price range. John was persistent but polite and found what I was looking for at an excellent price. I was working totally online and by text/phone with Huffines and other dealers in my search. This dealership was totally straight and up-front with every step. They didn't try and front-load previously installed expensive aftermarket equipment. Since I had no desire to visit the showroom, John even delivered the new Ram truck my door.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Trey took care of everything
From the first visit to follow ups and all the details to cover my Jeep, Huffines and Trey were phenomenal. All repairs done beyond expectations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
In accurate diagnosis
Brought in a sprinter van with some issues. Never able to talk to the mechanic directly even though I knew more of what was going on then I was able to tell. Had to work through the service representative. Made two trips before I could pick up the vehicle. And even then it was not diagnosed correctly. Will be taking it someplace else for further work to solve the problem.
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Best Ram Service in Texas
I drove from South Texas to have my vehicle properly serviced at Huffines. I would never recommend San Marcos. New Braunfels is lacking in customer attention to detail too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
