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Ray Huffines Chevrolet Plano

(2,714 reviews)
Visit Ray Huffines Chevrolet Plano
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 6 awards
2018 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 736-8760 (877) 736-8760
Used (877) 968-7207 (877) 968-7207
Service (888) 299-5182 (888) 299-5182

Reviews

(2,714 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ray Huffines Chevrolet Plano from DealerRater.

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Mike Guthrie at Ray Huffines Chevrolet Plano is the BEST!

Mike Guthrie did an excellent job in getting us into a new 2019 Equinox. After trading emails back and forth and answering all our questions we came in for a test drive and drove home with our new vehicle that same day. No hassles or haggling on price - just a straight forward and honest price. Get professional and timely service. Great job Mike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ammar Diab and Andy So GREAT JOB !

Enjoyed very much Ammar and Andy's help during our car buying experience. Very happy with how my wife and I were treated at Huffines Hyundai Plano. Ammar took extra time to make very sure we understood all the features of our new Santa Fe. Great follow-up by both professionals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with Ammar, Andy and the entire Huffines Hyundai Plano Team. Congratulations on your new Santa Fe! Sincerely, Roosevelt May General Manager

Smooth and hassle-free

Was greeted promptly, service advisor Ken Turk got me written up quickly, Thea at waiting area desk was quite pleasant, got me Uber ride home quick. Using a Uber is much preferred to old courtesy van. Waiting area also well lit, clean, offered coffee and vending. Upon return for pickup (another Uber thanks!) Ken walked me thru paperwork then friendly cashier checked me out, vehicle arrived promptly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with Ken Turk and the entire Huffines Hyundai Service Team. We are proud to create a pleasant environment and look forward to helping you with all of your automotive needs. Sincerely, Roosevelt May General Manager

Another pleasant experience.

This will be my 4th purchase from Ray Huffines. I was able to to communicate with Sean Allen about my needs, he was able to set up this new car purchase that exceeded far beyond my expectations. He and Bryce Bessler took very good care of me and my wife as we purchased the vehicle. Once again another pleasant experience while buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Another outstanding experience purchasing a new truck

I had an unfortunate accident with a deer. I had it towed to the body shop and was awaiting a word on the insurance status. I looked at the new 2019's and asked if I could do a trade in once the truck was fixed. They said they could work with me on that. Long story short. The Body Shop and the Sales team worked together and made this happen so fast I could not believe it. This is my second purchase from Ray Huffines Chevy Plano and I would never want to go anyplace else. They treated me like I was a king. If you are looking for a new Chevy you really need to stop in and talk to them. They do not put any pressure on you and bend over backwards to meet and exceed your expectations. They have done that twice for me over the past 3 years, Oh and their service department and body shop will also bend over backwards if you need them. I will not take my trucks anywhere else. Thank you Mike, Bryan, and Charles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Connor was a great advisor

I came for a 30,000 mile check, but my advisor, Connor, told me to have the multi-point inspection done to see what needed to be done first, which I agreed to. The one thing he did recommend which was part of the 30,000 mile check was some type of flush, which I did agree to. Other than an oil change and tire rotation, I didn’t need an air filter or cabin filter, so I was happy. Had I elected to do the 30,000 mile omg, they would have been changed when I didn’t need to. Thank, Connor!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with Connor and the Huffines Hyundai Plano Team. We are proud to help you with all of your automotive service needs. Sincerely, Roosevelt May General Manager

Keep up the GREAT work!

Great service advisor!! Cares about doing the best for his clients and it shows in everything he does. Car in for scheduled service. Ready when stated it would be!! Thanks!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with the entire Huffines Hyundai Plano Team. We are very excited to help stay on the road safely. Sincerely, Roosevelt May General Manager

Quick and efficient

Huffines regularly manages my car maintenance and repair services quickly and efficiently. Connor - my service advisor today - took good care of me and got me in and out in less than an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing Connor and the Huffines Hyundai Plano the opportunity to keep you on the road safely. Sincerely, Roosevelt May General Manager

excellent communication

every step of the way was professional and courteous. Jonathan Cruz did a great job of communicating my numbers to the decision makers. 5 Star.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience Jonathan Cruz and the entire Huffines Hyundai Plano Team. We are happy to help you with all of your automotive needs. Sincerely, Roosevelt May General Manager

Friendly service from start to finish!

I was impressed with the quality and professionalism that Huffines Chevrolet of Plano extended towards me in my car buying process. Three people that were instrumental in my choice of dealerships were Jeff Cambell, Dan Werner and Chris Ninos. They listened to my requirements and found the car that I eventually bought. A Chevy Traverse. They found it and brought the car in from another dealership . That is service in my book! Please pass this on. Lyndon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.