Reviews
Write a reviewnever buy from this dealer!!!!
Have your vehicle inspected before purchase and write down everything they tell you stories can change everywhere everyday at any place Thanks for this site to be able to review
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I will be happy to discuss this with you. Please reach out to me at 540-547-3673, Clayton Dubois, Service Manager
Service review
Excellent service! Met us with welcoming greeting. Provided update as service was performed. Pricing fair. They have provided all my service work on my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Low pressure, great service.
Sales rep (Jerry) was very helpful and knowledgeable. gave me information, but also gave me space and time to make a decision on buying the car. Finance manager (Amy) was very friendly and also very helpful. Presented the information I needed quickly and got me out the door in record time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased another vehicle from Battlefield Ford
Had a great experience with the staff at Battlefield Ford several years ago when we purchased a SUV. This was despite their rather meager facilities during the remodelling of the dealership. I think the offices were in a double wide back then. The new dealership looks great. We have had the SUV serviced there and have had nothing but smooth interaction with the service department. Snacks, coffee, and massage chairs are a nice touch. Just happened to be going there for service and decided to look at a commuter car. Greg the general sales manager arranged for Jerry to show us some possibilities. Each time we have gone there, Greg always greets me by name. We ended up making a bit of an "impulse purchase" on a fuel efficient car as they were able to put together a very reasonable deal. Finalizing the purchase with Amy, the finance manager was stress free. She actually remembered us from several years ago. She reviewed all the pertinent information and made the process very smooth. She did a terrific job. Lastly, as we had arrived in two vehicles at the dealership, Jerry delivered the new car to my house. Thanks again to the team at Battlefield Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Ford dealer wit great service
I rated this dealership 5 stars due to my personal experience with the credible sales staffing and and the cleanness of this dealership. I absolutely would recommend this Ford Dealership for a smooth transaction when making a purchase
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
I have not had a lot of good luck with my new cars recently, but this Ford Center is the best! They have my best interest at heart and really go that extra mile to make sure my “visit” to the dealership goes smoothly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
I always have a great experience dealing with Battlefield Ford, Culpeper and Manassas. The staff is always friendly, knowledgeable and willing to answer any questions. Great dealership!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
SERVICE MY FORD
Clayton and his team are always ready to help and there commitment to great service are appreciated I use to take my cars and trucks to different dealers for service but since Clayton and his team are on top of excellent service I will not go anywhere else than Battlefield Ford in Culpeper
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent experience
Just went to look at a Ford C-Max Hybrid but ended up buying it. Friendly, knowledgeable staff. Great service. Super pleased with my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very pleasant
No pressure to buy , experience was friendly, speedy service with out feeling you can't leave. Poor experience at other dealerships. Will definitely recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
