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Battlefield Ford of Culpeper

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (800 reviews)
Visit Battlefield Ford of Culpeper
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–7:00pm
Tuesday 8:30am–7:00pm 7:30am–7:00pm
Wednesday 8:30am–7:00pm 7:30am–7:00pm
Thursday 8:30am–7:00pm 7:30am–7:00pm
Friday 8:30am–7:00pm 7:30am–7:00pm
Saturday 8:30am–6:00pm 8:00am–2:00pm
Sunday 11:00am–4:00pm Closed
2022 state dealer award
View 7 awards
2022 state dealer award 2020 state dealer award 2019 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (540) 317-3245 (540) 317-3245
Used (540) 212-7035 (540) 212-7035
Service (888) 429-1033 (888) 429-1033

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (800 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Battlefield Ford of Culpeper from DealerRater.

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never buy from this dealer!!!!

Have your vehicle inspected before purchase and write down everything they tell you stories can change everywhere everyday at any place Thanks for this site to be able to review

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I will be happy to discuss this with you. Please reach out to me at 540-547-3673, Clayton Dubois, Service Manager

Service review

Excellent service! Met us with welcoming greeting. Provided update as service was performed. Pricing fair. They have provided all my service work on my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Low pressure, great service.

Sales rep (Jerry) was very helpful and knowledgeable. gave me information, but also gave me space and time to make a decision on buying the car. Finance manager (Amy) was very friendly and also very helpful. Presented the information I needed quickly and got me out the door in record time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased another vehicle from Battlefield Ford

Had a great experience with the staff at Battlefield Ford several years ago when we purchased a SUV. This was despite their rather meager facilities during the remodelling of the dealership. I think the offices were in a double wide back then. The new dealership looks great. We have had the SUV serviced there and have had nothing but smooth interaction with the service department. Snacks, coffee, and massage chairs are a nice touch. Just happened to be going there for service and decided to look at a commuter car. Greg the general sales manager arranged for Jerry to show us some possibilities. Each time we have gone there, Greg always greets me by name. We ended up making a bit of an "impulse purchase" on a fuel efficient car as they were able to put together a very reasonable deal. Finalizing the purchase with Amy, the finance manager was stress free. She actually remembered us from several years ago. She reviewed all the pertinent information and made the process very smooth. She did a terrific job. Lastly, as we had arrived in two vehicles at the dealership, Jerry delivered the new car to my house. Thanks again to the team at Battlefield Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Ford dealer wit great service

I rated this dealership 5 stars due to my personal experience with the credible sales staffing and and the cleanness of this dealership. I absolutely would recommend this Ford Dealership for a smooth transaction when making a purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

I have not had a lot of good luck with my new cars recently, but this Ford Center is the best! They have my best interest at heart and really go that extra mile to make sure my “visit” to the dealership goes smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service

I always have a great experience dealing with Battlefield Ford, Culpeper and Manassas. The staff is always friendly, knowledgeable and willing to answer any questions. Great dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

SERVICE MY FORD

Clayton and his team are always ready to help and there commitment to great service are appreciated I use to take my cars and trucks to different dealers for service but since Clayton and his team are on top of excellent service I will not go anywhere else than Battlefield Ford in Culpeper

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent experience

Just went to look at a Ford C-Max Hybrid but ended up buying it. Friendly, knowledgeable staff. Great service. Super pleased with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very pleasant

No pressure to buy , experience was friendly, speedy service with out feeling you can't leave. Poor experience at other dealerships. Will definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.