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Park Place Acura

(1,358 reviews)
Visit Park Place Acura
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 8 awards
2020 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 904-0390 (888) 904-0390
Used (866) 891-8250 (866) 891-8250
Service (888) 496-6214 (888) 496-6214

Reviews

(1,358 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Buying a pre-owned Acura TL at McDavid Acura in Plano was...

Buying a pre-owned Acura TL at McDavid Acura in Plano was a huge breath of fresh air, after frustrating and downright disgusting experiences at other car dealerships. Tony was upfront with the pricing and buying process, and we didn't have to play any games. When some minor issues were found with the car, I could tell he was genuinely surprised and embarrassed that the problems had gotten through the certification process undetected. He worked with service and also contacted an outside company to make it right, and now I'm really enjoying my CPO Acura TL.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tony was my primary sales person and Sotero assisted him....

Tony was my primary sales person and Sotero assisted him. Very good experience. They both were quality individuals. I didnt feel presured but Tony was available when I decided to purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Overall a simple and non-pushy experince to buying a car....

Overall a simple and non-pushy experince to buying a car. Cant really add any more, other that I would purchase here again. And loving my new Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Incredible Service! Wife and I were worried that this...

Incredible Service! Wife and I were worried that this would be a long and complicated process. Ankur took charge, was very knowledgable, and extremely curteous!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We're buying an Acura for the first time. We found a car...

We're buying an Acura for the first time. We found a car online, went to the dealership. Tim Sechrest helped us out, his demeanor is very business-like and professional. We generally dislike overtly friendly salesmen as they detract from the business and in the end, it becomes a chore to come to terms on a price. We really liked Tim's nature of doing business. After the test drive, we put down an offer which was immediately accepted (we did not attempt any lowballing, we fairly judged the value and gave an offer), the paperwork was easy. The car still had to go through the certification process and was ready only a couple of days after we signed the paperwork, yet the dealership completed everything and we picked it up without any complaints. All in all, a very good experience with David McDavid Acura of Plano and we will surely recommend Tim to people interested in buying an Acura.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

All I can say is WOW!!. This dealership knows how to...

All I can say is WOW!!. This dealership knows how to deliver customer service. We purchased a pre-owned Acura MDX and my sales person was friendly (not pushy like others elsewhere) and professional all throughout the transaction. He made sure our needs were met. Also, I never knew I would ever say I liked the person in the finance department, but Salim (I may have mispelled his name) was great and funny too. I called my sister and recommended she buys an Acura for her next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jordan Miller

Jordan Miller is the go-to person that I always calls for help when any car service is needed on my Acura MDX. Her professionalism and deep knowledge is so impressive. She is always so warm and sweet to her customer. Her advises are always appreciated and add value to her customers. Great job, Jordan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Tim was straight forward and easy to work with. No high...

Tim was straight forward and easy to work with. No high pressure sales. We did not feel like we were being attacked by starving dogs when we pulled on to the lot, like we did at other dealers. The whole process was smooth and relatively fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I wanted to share a great experience that I had at this...

I wanted to share a great experience that I had at this dealership this past weekend. My 2006 Acura TL was due for a routine maintenance. The mechanic identified that the front and the side engine mount were cracked and needed to be replaced. The cost of replacing the mounts was an additional $500. As always I asked if this was covered under any sort of manufacturer's warranty. Tony looked at car purchase date, checked on the warranty and informed me that this would be covered under the 6 yr/70K power train warranty which would expire two months down the line. That was a pleasant surprise for me and walked out of the dealership as one happy customer. That is an example of great customer service. Thank you Tony, Jordan at David McDavid Acura of Plano

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This was our second car purchase from Mr Vakili. As...

This was our second car purchase from Mr Vakili. As always, it was a pleasure to work with him. He is very knowledgable and patient with all our questions. He took his time helping us learn how to use the special features on our new car. His personal attention is always appreciated. Buying a car from John was a positive experience. We recommend John Vakili and David McDavid for a great cay buying experience. We will contact Mr Vakili for any future car purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.