Reviews
Had truck serviced there for 7 yrs.,not a problem. Last year and a half had to replace antifreeze cap because it was left off,had to reset my own oil reminder,no big deal but... Last straw,this time had an issue which they fixed for me. They neglected to tell me "Hey your truck is fixed but your fob doesn't recognize the driver,sooo your settings for your seat and mirrors don't work. Ohh,and also your phone won't work either. Bought brand new and the Salesman set it up no problem. Seems like there is a step missing here!
Had truck serviced there for 7 yrs.,not a problem. Last year and a half had to replace antifreeze cap because it was left off,had to reset my own oil reminder,no big deal but... Last straw,this time had an issue which they fixed for me. They neglected to tell me "Hey your truck is fixed but your fob doesn't recognize the driver,sooo your settings for your seat and mirrors don't work. Ohh,and also your phone won't work either. Bought brand new and the Salesman set it up no problem. Seems like there is a step missing here!
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback and for sticking with us for seven years. We understand your frustration with the pattern of service oversights recently. This doesn't reflect the standard you experienced for years, and we'd like to discuss this with you. Please give us a call at (972) 905-9294.
The team was great, My wife and can express enough how awesome Suzanne, Fish and Jason were in getting us our vehicles! Thank you
The team was great, My wife and can express enough how awesome Suzanne, Fish and Jason were in getting us our vehicles! Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
What a joy to hear that Suzanne and Robert Fish made it easy for you and your wife to drive home in your new GMC 1500. Your comments about the team’s support mean a lot. Thank you for choosing GMC.
Dealership was clean, inviting and friendly. Jake the salesman listened and did not try to shove what I did not want into our conversation or show inventory that I had no interest in. His sr team worked with us to accommodate my monthly payment requirement. Overall superb customer service experience.
Dealership was clean, inviting and friendly. Jake the salesman listened and did not try to shove what I did not want into our conversation or show inventory that I had no interest in. His sr team worked with us to accommodate my monthly payment requirement. Overall superb customer service experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s wonderful to hear that our clean and welcoming environment made you feel at ease and that Jake listened closely to your preferences. We’re glad our team could align your financing plan with your monthly budget as you drove away in your new Buick. Thank you for sharing your superb experience with us.
Great customer service. Went to a dealer 100 miles away to pickup the vehicle I wanted. Would highly recommend.
Great customer service. Went to a dealer 100 miles away to pickup the vehicle I wanted. Would highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
John, thank you for the recommendation and congratulations on your new vehicle. We’re happy to hear you received great customer service and found the vehicle you wanted. We appreciate your support and look forward to seeing you again at Ewing Buick GMC.
Amazing car shopping experience! Rene was very helpful and communicative prior to our appointment. Once we got there he made it happen with a great deal on our trade-in and was quick to close our deal on my dream mom car! We were both happy with our purchase and will definitely come back!
Amazing car shopping experience! Rene was very helpful and communicative prior to our appointment. Once we got there he made it happen with a great deal on our trade-in and was quick to close our deal on my dream mom car! We were both happy with our purchase and will definitely come back!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Mirnamadrid7, thank you for the review and congratulations on your new vehicle. It’s great to hear Rene made everything smooth and helped secure a strong deal. We appreciate your support and look forward to seeing you again at Ewing Buick GMC.
Fue una buena experiencia. Rene, Chris, y Oscar, fueron muy amables y me ayudaron. Volvere para otro.
Fue una buena experiencia. Rene, Chris, y Oscar, fueron muy amables y me ayudaron. Volvere para otro.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Sanfran, gracias por compartir tu comentario. Nos da gusto saber que Rene, Chris y Oscar te atendieron bien y cuidaron de tu experiencia. Agradecemos tu preferencia y esperamos verte de nuevo en Ewing Buick GMC.
Rene was awesome! Did not rush anything, smooth purchase of my new Sierra Elevation! Excellent!
Rene was awesome! Did not rush anything, smooth purchase of my new Sierra Elevation! Excellent!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Fredrick, thank you for the review and congratulations on your new Sierra Elevation. We appreciate you choosing Ewing Buick GMC and are happy Rene made the purchase smooth and comfortable. We look forward to seeing you again.
I will definitely be there again!
clayton haas best salesman i have dealt with in years He made my wife and i feel betty relaxed about our enclave purchase
clayton haas best salesman i have dealt with in years He made my wife and i feel betty relaxed about our enclave purchase
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Mlmarr204, thank you for the great feedback. Congratulations to you and your wife on your new Buick Enclave. Clayton works hard to create a relaxed, comfortable environment, and it’s great to hear he made the experience easy and pressure free for both of you. That’s exactly what we want every customer to feel when they visit Ewing Buick GMC. We appreciate you choosing us for your purchase and look forward to seeing you both again in the future. Enjoy your Enclave!
My overall car-buying experience was exceptional. Malcolm, my sales associate, was absolutely wonderful from start to finish. He was the first to reach out after my online inquiry, promptly scheduled a time that worked best for me, and made the entire process smooth and stress-free. He truly made the deal happen while ensuring I felt comfortable and at ease every step of the way. Oscar, the finance manager, finalized the purchase seamlessly and added an extra level of professionalism and care that exceeded my expectations. Together, they made my experience outstanding and confirmed that Ewing Buick was the perfect dealership to do business with.
My overall car-buying experience was exceptional. Malcolm, my sales associate, was absolutely wonderful from start to finish. He was the first to reach out after my online inquiry, promptly scheduled a time that worked best for me, and made the entire process smooth and stress-free. He truly made the deal happen while ensuring I felt comfortable and at ease every step of the way. Oscar, the finance manager, finalized the purchase seamlessly and added an extra level of professionalism and care that exceeded my expectations. Together, they made my experience outstanding and confirmed that Ewing Buick was the perfect dealership to do business with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thomas, thank you for sharing such thoughtful feedback about your experience with us at Ewing Buick GMC. It means a lot to hear that your car buying process felt smooth and stress free from start to finish. What you described is exactly the kind of experience our team aims to deliver every day. We appreciate you choosing Ewing Buick GMC and look forward to seeing you again down the road. Enjoy your new vehicle!
Very disappointed with the service and warranty they offered. Spend a lot of money on a new truck AT4 new and pay for extra warranty protection for nothing. Taking the truck back for service many times and still paying for service and parts. It’s ridiculous after spending that much money on a poor engineering truck design.
Very disappointed with the service and warranty they offered. Spend a lot of money on a new truck AT4 new and pay for extra warranty protection for nothing. Taking the truck back for service many times and still paying for service and parts. It’s ridiculous after spending that much money on a poor engineering truck design.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
We appreciate your feedback. Repeated service visits are frustrating, and we understand your concerns about coverage and costs. Warranty parameters are set by the manufacturer, but we'd like to review your specific situation with you. Please contact our service department at (972) 468-6025 so we can discuss this further.