Reviews
awesome
Really friendly staff and great customer service. I made my appointment online and they got right to me as soon as I got there. Was surprised at the improvement in the service since I had bad experience before
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Steven Pixley - Service Manager
Friendly Staff
The staff was very friendly and helpful. I had to bring my car in for a recall, and they were very efficient with my time. I didn't have to worry that I would not be able to get my car back when they said they would have it ready. Josh was very kind and great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Timothy McFadin - Service Manager
Service
As usual, you guys did a fine job. I do wish that you could check out and take care of any recalls that I have associated with this vehicle. Previously, I had wanted to check or get needed recalls handled but was told that the parts were not available but that I would be noti.fied about it, but was not notified
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Steven Pixley - Service Manager
OsCAR is Not just a car salesman...
After a few bad experiences trying to buy a vehicle in 2005, I absolutely despised any & all car salesmen. So much that I didn't buy my next vehicle for 4 years. The thought of dealing with a sleazy character made my blood boil. I am not one to try and talk a salesman down on price for anything. I'm a straight shooter, I'll tell you what I want, you tell me how much, we either make the deal or not. Either way, we shake hands when done. In 2009 my vehicle had so many miles on it I had no choice but to go do the one thing I hated most, a new vehicle deal. It was by chance I walked into All American Dodge & was greeted by Oscar. I immediately explained why I hated to go vehicle shopping, including my disdain for shady, unethical cars salesmen and that I was in no mood to sit for 8 hours just to be taken advantage of. I can only imagine what he thought with what I was telling him. xxxx, my wife was rolling her eyes at my unprovoked disdain towards him. He didn't flinch. He simply said, Mr. Mayger, I'm going to do whatever it takes to earn your business. Long story short, we did a deal that day. In fact, we have done our 8th deal this past month. So yes, he's not just MY car salesman..he's also my bad experience therapist in a way. Now, When we make a deal, I call, he's ready, I show up, 30 mins later I'm in a new ride. #notyouraveragesalesman #ramhemitherapist
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback, David. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Oscar. Please let us know if we can ever help you in the future. Best, Buddy Jones - General Manager
Great Experience!!
By far the best experience I’ve had when purchasing a vehicle. I would recommend the entire staff. Especially Oscar R. in helping you get your new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Buddy Jones - General Manager
Great 1st service visit
My appointment was at 8am, I had class at 9:30am and they got me in and out within 30 minutes! Thank you All American CJD!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Steven Pixley - Service Manager
Fast service, good experience!!
I had a recall on my pickup. Went in on a Thursday, the Service specialist was courteous and professional. Got me in for service on Friday. When I brought my truck in he told me that he thought they would have it all day. Called me at 12:30 and said I was done. I had heard bad things about the service department, but my experience was pleasurable and I would use them again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best regards, Steven Pixley - Service Manager
Service
Have been waiting for a call back from Paul in service for over two weeks. Have try to call but haven’t been able to get him on the phone.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Tommy, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Steven Pixley - Service Manager
Had a great experience
I had a great overall experience from the sales employees to the sales managers and would recommend this dealership to anyone looking for a new or used vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this great review! Congratulations on your purchase and we truly appreciate your recommendation. Buddy Jones - General Manager
Friendly, considerate and told me exactly what my car needed
It was a very good experience. I appreciate the shuttle service since I work 9-6 M-F. I was informed every step of what needed to be dpne.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! I'm happy to hear that you enjoyed our shuttle service and your overall experience. We look forward to helping you again in the future. Steven Pixley - Service Manager
