Reviews
Had a oil change and multi point inspection according to
Had a oil change and multi point inspection according to maintenance interval all went well👍
Had a oil change and multi point inspection according to
Had a oil change and multi point inspection according to maintenance interval all went well👍
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dale, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.
Service department went smoothly.
Service department went smoothly. I was seen right away and did not wait long at all.
Service department went smoothly.
Service department went smoothly. I was seen right away and did not wait long at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bree was my service agent.
Bree was my service agent. She was courteous and professional. Got the vehicle back much sooner than expected.
Bree was my service agent.
Bree was my service agent. She was courteous and professional. Got the vehicle back much sooner than expected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
T, Thank you for your time and feedback. We are happy to hear that your vehicle was back on the road so quickly with Bree. We look forward to seeing you again when your vehicle is ready for its next service.
Great service good communication definitely will be back
Great service good communication definitely will be back and will recommend to friends and family
Great service good communication definitely will be back
Great service good communication definitely will be back and will recommend to friends and family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Frankie, On behalf of everyone here at- Empire CJDR of West Islip, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.
As soon as I set foot in the dealer I felt like I was a
As soon as I set foot in the dealer I felt like I was a part of the family. From the front of the house to the back, all team members were helpful and very attentive.
As soon as I set foot in the dealer I felt like I was a
As soon as I set foot in the dealer I felt like I was a part of the family. From the front of the house to the back, all team members were helpful and very attentive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Daniel, We are so pleased to hear about your quick and effective service! We aim to please all our customers so every success story puts a smile on our faces. Thanks again and we look forward to seeing you in the future.
Meant all my needs.
Meant all my needs. They were on atop the situation. Joe was awesome. He really went out his way make sure I was happy
Meant all my needs.
Meant all my needs. They were on atop the situation. Joe was awesome. He really went out his way make sure I was happy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our customer satisfaction is very important to us which is why Joe and our team works diligently to make sure you leave happy with our services. We invite you to visit us at any point you may have automotive care needs.
Took my car into service they did a great job and fast
Took my car into service they did a great job and fast lead time which is always great! Amazing customer service! Thank you Bree Lucente for helping me out, and providing the info I needed!
Took my car into service they did a great job and fast
Took my car into service they did a great job and fast lead time which is always great! Amazing customer service! Thank you Bree Lucente for helping me out, and providing the info I needed!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, We are so pleased to hear that Bree has been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call.
Customer service and service is good 😊👍 at Empire.
Customer service and service is good 😊👍 at Empire. I didn't think 🤔 that Empire would honor my drive in at short notice. Will Wenzel was truly a gentleman and respectful. He explained too me what needed to be done without no pressure. I explained to him my needs and he honor my request. My Hemi 300 needed a NYD inspection and a left drivers bulb replacing. I waited long but all and all the wait was well worth it. I always like to hang there.. keep up the good work guys. I'll be back!
Customer service and service is good 😊👍 at Empire.
Customer service and service is good 😊👍 at Empire. I didn't think 🤔 that Empire would honor my drive in at short notice. Will Wenzel was truly a gentleman and respectful. He explained too me what needed to be done without no pressure. I explained to him my needs and he honor my request. My Hemi 300 needed a NYD inspection and a left drivers bulb replacing. I waited long but all and all the wait was well worth it. I always like to hang there.. keep up the good work guys. I'll be back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
JVJ, We are delighted to hear that Will was able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help!
Joe was amazing He took the time to explain the recall
Joe was amazing He took the time to explain the recall and even took the extra steps to explain how a hybrid works
Joe was amazing He took the time to explain the recall
Joe was amazing He took the time to explain the recall and even took the extra steps to explain how a hybrid works
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for sharing this review with us. Joe and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail.
Impressed the way Seye collaborated with the finance
Impressed the way Seye collaborated with the finance Manger to make my buying experience more enjoyable. The pizza helped a little
Impressed the way Seye collaborated with the finance
Impressed the way Seye collaborated with the finance Manger to make my buying experience more enjoyable. The pizza helped a little
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ronald, Congratulations on your new vehicle and we are glad to hear that Seye and the rest of the crew was able to make your buying experience exceptional. Please let us know if there is anything else we can do to further assist you, we would love to help.